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Transmission and drivetrainPart report

2019 Lexus RX350 Transmission and drivetrain Problems

Complaints
4about this part
Share
13%of 31 total for the year
Median mileage
7,650miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the transmission and drivetrain of the 2019 Lexus RX350, 13% of the 31 complaints for this model year. Where a mileage was given, the median is 7,650 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While driving, I've been encountering hard gear upshifts and downshifts. I have notified my local Lexus dealership and they told me that is normal. This is my 3rd car I bought and the first time I've encountered such an issue. Issue usually happens when speeds range between 50-70 MPH regardless of weather conditions. This is a safety concern, given that the car is still pretty new.”

NHTSA complaint #11337401, filed 2020-07, 13,800 miles

“We took the car in because when the car is cold it does not shift properly. This problem has been happening and getting worse since it was there for a recall on the transmission software. Dealer refuses to acknowledge that there is a problem stating the diagnostic computer shows no error codes, while ignoring the fact when you shift from park to reverse or drive the vehicle jerks and the gear lever requires a lot of force to move into desired gear. Dealer refuses to repair the car or acknowledge the problem, instead they tried to sell me a $875 oil change. …”

NHTSA complaint #11414985, filed 2021-05, 12,500 miles

“The car abruptly jerks forwards or slows down when switching gears. There is a knocking sound when you accelerate. The RPM increase to 6k-7k before the next gear is engaged and then car abruptly thrusts forward. The car accelerates and decelerates randomly. This car cannot be driven safely in this condition. The car only have 1116 miles and is a 2019 model.”

NHTSA complaint #11193046, filed 2019-04, 1,116 miles

“The contact owns a 2019 Lexus RX350. While driving with the adaptive cruise control activated and set at 72 MPH, the driver reduced the speed to approximately 60 MPH when switching lanes. After releasing the accelerator pedal, the vehicle continued to accelerate past the set cruise control speed of 72 MPH and continued to accelerate to approximately 80 MPH. After deactivating the cruise control feature, the vehicle continued to accelerate and the rpms increased before the speed eventually was reduced. The cause of the failure was not determined. …”

NHTSA complaint #11252457, filed 2019-08, 2,800 miles

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2019413%
2018422%
2017613%
2016712%
201525%
2014320%
201347%
2012412%
2011620%
201077%
200988%
200876%
200795%

Other parts of the 2019 Lexus RX350

Fuel system
20 complaints
Vehicle speed control
4 complaints
Brakes
3 complaints
Engine
3 complaints
Forward collision avoidance
2 complaints
Other or unknown
2 complaints
Body and structure
2 complaints
Electrical system
1 complaints

← All problems reported for the 2019 Lexus RX350

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology