2017 Lincoln Continental Technical Service Bulletins

195 technical service bulletins (TSBs) are on record for the 2017 Lincoln Continental. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10119678Sep 21, 2017Electrical system. Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key…
• 10119658Sep 19, 2017Equipment. Some 2015-2017 Edge and 2016-2017 MKX vehicles built on or before 15-Apr-2017 and 2017 Continental vehicles built on or before 19-Oct-2016 may exhibit a rattle noise from the underbody of the vehicle while moving. This may be due to the movement of loose floor pan underbody shield fasteners which are attached to the underbody shields. Follow the Service Procedure steps to correct the condition.
• 10119669Sep 13, 2017Electrical system. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time. Engineering is investigating; Monitor…
• 10119657Sep 13, 2017Equipment. Some 2017 Continental vehicles may exhibit a ratcheting type noise when using the floor console top forward media door. Follow the Service Procedure steps to correct the condition.
• 10115948Jul 27, 2017Body and structure. Some 2017 Continental vehicles built on or before 7-Mar-2017 and equipped with the soft close door feature may exhibit a door that does not open with DTC B147F and/or B1483 that is present in the door latch control module. Follow the Service Procedure steps to correct the condition.
• 10115947Jul 21, 2017Engine. Some 2017 Continental vehicles built on or before 4-Apr-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0071, inaccurate outside temperature readings, front parking aid faults with DTC B1B42 and/or an inaccurate front park aid system. Follow the Service Procedure steps to correct the condition.
• 10115952Jul 14, 2017Electrical system. Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. During the update process the SYNC status bar shows Updating System Software for approximately 30 minutes. After Installation Complete pop-up appears, remove USB flash drive and install…
• 10115950Jul 7, 2017Electrical system, Engine. Some 2017 Continental/MKZ vehicles equipped with 3.0L engine and all-wheel drive (AWD), built on or before 12-May-2017 may exhibit an all-wheel drive malfunction warning message/wrench light along with DTC U2008 that occurs when using a conveyor type car wash. Connect the Ford Integrated Diagnostic System (IDS) or equivalent and check the AWD module for DTCs. If DTC U2008 is stored, then reprogram the AWD module to…
• 10115949Jul 7, 2017Electrical system, Body and structure. Some 2017 Fusion and MKZ vehicles built on or before 18-Feb-2017 and Continental vehicles may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. Reprogram the driver door module (DDM) and/or the passenger door module (PDM) to the latest calibration using IDS version 106.02 or higher. Make sure you are connected to the internet when…
• 10109016Apr 13, 2017Equipment, Visibility (wipers, defrost, mirrors). Some 2017 MKZ and Fusion vehicle built on or before 30-Oct-2016, and Continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. Perform the Integrated Diagnostic System (IDS) power door window initialization procedure. The learn procedure is available on IDS software version 104.02 or later. Access to this IDS learn procedure is available…
• 10109012Apr 12, 2017Equipment, Engine cooling. 2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an internal failure must also have the vent hose replaced due to contamination in the hose.
• 10100508Mar 23, 2017Electrical system. Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale.
• 10100082Mar 16, 2017Transmission and drivetrain. The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle body (etb). For all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. If a concern is intermittent and no dtcs are present, refer to historical dtcs and the pc/ed, section 3 no dtcs present index chart for further information.
• 10099458Mar 14, 2017Equipment. Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. This may be due to small debris causing the vct solenoid to stick. Before attempting any component diagnosis or replacement of the vct solenoid, refer to powertrain control and emissions diagnosis (pc/ed) pinpoint test hk11 to cycle the affected…
• 10099456Mar 9, 2017Electrical system, Equipment. Some 2017 continental vehicles built on or before 23-dec-2016 may exhibit a discharged battery. A repetitive cycling noise similar to a cd ejecting noise may also be present. If excessive battery drain is present and eliminated with the radio battery power fuse removed, reprogram the audio control module (acm) to the latest calibration using the integrated diagnostic system (ids) release 104.03 or higher.
• 10099455Mar 9, 2017Electrical system. Some 2017 fusion, mkz, continental and mkx with an instrument panel center mounted speaker may exhibit no audio, navigation inoperative, inability to access audio features with all controls including steering wheel switches and voice commands with diagnostic trouble code (dtc) u0184. If unable to communicate with the audio control module (acm), remove the radio power fuse for 10 minutes to reset the acm.
• 10099451Mar 8, 2017Equipment. Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil) on with diagnostic trouble codes(dtc) p1013, p1015 and/or p1016 stored in powertrain control module(pcm). Check turbocharger wastegate control hoses for water/ice restrictions…
• 10099449Mar 3, 2017Equipment. Some 2017 continental vehicles may exhibit a front right side and/or front left side power seat switches which are inoperative. The memory preset buttons may also be inoperative. Reprogram the drivers seat module (dsm) using ids software 104.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at…
• 10099448Mar 3, 2017Equipment, Electrical system. Some 2017 continental vehicles built on or before 14-feb-2017 may exhibit heated seats that are inoperative during a remote start event. Reprogram the drivers seat module (dsm) using ids software 104.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com.
• 10095844Feb 21, 2017Visibility (wipers, defrost, mirrors). Some 2017 mkz, fusion, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. Perform the integrated diagnostic system (ids) power door window initialization procedure. The learn procedure is available on ids software version 104.02 or later. Access to this ids learn procedure is available under toolbox / body / power window…
• 10095781Feb 9, 2017Electrical system. Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myford mobile phone applications. 2g networks were decommissioned on 16-jan-2017. If the 3g tcu was operating on a 2g network, it will not automatically attempt to reconnect to the…
• 10095643Feb 7, 2017Engine cooling. Some 2017 mkz/continental/fusion vehicles equipped with the 2.7l/3.0l engine and built on or before 6-oct-2016 may exhibit a rough idle in neutral or park at normal operating temperature or after a hot restart, white or blue smoke from the exhaust, excessive oil consumption and/or an illuminated malfunction indicator lamp (mil) with diagnostic trouble codes (dtcs) p0300, p0301, p0302, p0303, p0304, p0305, p0306…
• 10095231Jan 30, 2017Equipment. Some 2017 mkz, fusion, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. Perform the integrated diagnostic system (ids) power door window initialization procedure. The learn procedure is available on ids software version 103.05 or later. Access to this ids learn procedure is available under toolbox / body / power window…
• 10095216Jan 27, 2017Engine. When servicing a 2.7l or 3.0l ecoboost engine, if the crankshaft pulley is removed, correct reassembly is critical to prevent potential engine failure. This includes installing a new crankshaft pulley bolt and accurately performing each stage of the crankshaft pulley bolt torque sequence. Crankshaft pulley related workshop manual (wsm) procedure and recommended tool (otc 4754 or equivalent) information have been…
• 10095204Jan 24, 2017Equipment, Electrical system. Some 2017 mkc and continental with all audio systems and 2017 escape with sony audio systems built on or before 23-dec-2016 may exhibit a discharged battery. A repetitive cycling noise similar to a cd ejecting noise may also be present. If excessive battery drain is present and eliminated with the radio battery power fuse removed, reprogram the audio control module (acm) to the latest calibration using the…
• 10095184Jan 24, 2017Equipment. Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or lincoln vehicle. Only approved genuine ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems.
• 10095154Jan 10, 2017Engine. To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored…
• 10094599Dec 23, 2016Engine. Some 2017 continental vehicles equipped with a 2.7l ecoboost engine, all-wheel drive (awd) and built on 16-oct-206 and through 18-nov-2016 may exhibit a clicking or ratcheting type of noise from the rear of the vehicle during acceleration. Follow the service procedure steps to correct the condition.
• 10094588Dec 15, 2016Equipment. Some 2017 continental vehicles built on or before 17-sep-2016 may exhibit a lane keeping fault message in the ipc. Follow the service procedure steps to correct the condition.
• 10094625Dec 14, 2016Transmission and drivetrain. The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). For all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. If a concern is intermittent and no dtcs are present, refer to historical dtcs and the pc/ed, section 3 no dtcs present index chart for further information.
• 10094577Dec 5, 2016Equipment. Some 2017 continental vehicles may exhibit a floor console cup holder door that does not operate. Follow the service procedure steps to correct the condition.
• 10093867Dec 2, 2016Engine. Some 2017 continental vehicles equipped with a 2.7l or 3.0l engine with awd and built on or before 30-sep-2016 may exhibit an illuminated malfunction indicator lamp (mil), low oil pressure warning, inoperative air conditioning (a/c) and/or awd fault message in the instrument panel cluster (ipc), with fuse f3 open in the battery junction box (bjb).
• 10095972Nov 2, 2016Engine. Some 2015-2017 f-150, 2016 mkx, 2015 edge, 2017 fusion, mkz and continental vehicles equipped with a 2.7l/3.0l engine may appear to have low engine oil level if the proper procedures are not followed. Refer to the owners guide, maintenance, engine oil check section. When checking the engine oil level after shutting off the engine wait at least 15 minutes prior to checking in order to allow the oil to drain back to…
• 10091126Oct 27, 2016Equipment. The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). For all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. If a concern is intermittent and no dtcs are present, refer to historical dtcs and the pc/ed, section 3 no dtcs present index chart for further information.
• 10091003Oct 26, 2016Tires. Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. Recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorrectly. Tire pressures from the factory are not set to the correct specification. Maintaining the correct tire pressure is key to the ride characteristics of the vehicle and…
• 10090990Oct 26, 2016Equipment. Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. Siriusxm traffic is only available on vehicles equipped with navigation, only in select markets and requires an active subscription to siriusxm traffic information. If siriusxm traffic will not load attempt…
• 10090662Oct 10, 2016Steering. When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. If the ignition is on or the engine is running during the hook up, it can result in various warning lights being illuminated with diagnostic trouble codes (dtcs), no start or no crank…
• 10109080Sep 30, 2016Equipment. Some 2016 MKX and 2017 Continental/MKZ vehicles equipped with a Revel Ultima audio system may exhibit a loud screeching/squealing noise from the speakers when the audio system is on or off. To determine if the vehicle is equipped with a Revel Ultima audio system access the window sticker through the Historical Vehicle Bill of Materials on the Professional Technician Society Website. Under optional equipment the…
• 10109079Sep 30, 2016Seat belts. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109078Sep 30, 2016Equipment, Body and structure. Some 2017 Continental vehicles may exhibit a luggage compartment lid under flush to rear quarter panel condition by up to 2.7 millimeters. This is considered normal to allow for proper alignment of the rear tail lamp assemblies. No adjustment is required.
• 10109075Sep 30, 2016Equipment. Some 2017 Fusion/MKZ/MKC and Continental with all audio systems and 2017 Escape with Sony audio systems may exhibit an inoperative audio system after a battery disconnect/reconnect. Make sure battery is at full state of charge before attempting to restore audio operation. Audio system operation should be restored by disconnecting the negative battery cable for 10 minutes and reconnecting.
• 10109070Sep 21, 2016Engine cooling, Engine. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes…
• 10109067Sep 19, 2016Electrical system, Equipment. Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due…
• 10109058Sep 8, 2016Equipment, Electrical system. Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available on vehicles equipped with navigation, only in select markets and requires an active subscription to SiriusXM Traffic information. If SiriusXM Traffic will not load attempt the…
• 10109055Sep 5, 2016Electrical system, Body and structure. Some 2017 Continental vehicles are equipped with a new soft closing door/door cinch feature. This system takes over after the user gently closes the door. The soft close system will then automatically close the door, making it secure. This system is limited to 25 cycles between each ignition cycle. This is to prevent the vehicle battery from losing charge. The system also does not work if the vehicle battery charge…

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