2016 Lincoln MKX Technical Service Bulletins

221 technical service bulletins (TSBs) are on record for the 2016 Lincoln MKX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10109012Apr 12, 2017Equipment, Engine cooling. 2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an internal failure must also have the vent hose replaced due to contamination in the hose.
• 10099088Mar 30, 2017Engine cooling. Some 2015-2017 edge and 2016-2017 mkx vehicles may exhibit an exhaust odor in the vehicle while the climate control system is in auto or recirculation mode. Customers may indicate the odor smells like sulfur, the exhaust odors are entering the vehicle cabin. This concern may be more pronounced after hard acceleration, driving in hilly conditions and/or towing a trailer.
• 10100508Mar 23, 2017Electrical system. Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale.
• 10100507Mar 22, 2017Electrical system. Some 2016 and 2017 edge/mkx vehicles equipped with lane keeping system, adaptive steering, and built on or before 01-feb-2017 may exhibit an inoperative lane keeping system. If the vehicle exhibits this concern, reprogram the secm to the latest software level using integrated diagnostic system (ids) release 104.04 or higher. Make sure you are connected to the internet when downloading as-built data.
• 10099077Mar 16, 2017Body and structure. Some 2016-2017 mkx vehicles may exhibit one or both rear doors that are hard to open in freezing temperatures. This may be due to water entering and freezing the rear door exterior latch cable. Follow the service procedure steps to correct the condition.
• 10099451Mar 8, 2017Equipment. Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil) on with diagnostic trouble codes(dtc) p1013, p1015 and/or p1016 stored in powertrain control module(pcm). Check turbocharger wastegate control hoses for water/ice restrictions…
• 10095858Feb 27, 2017Transmission and drivetrain, Equipment. Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive (awd) and built on or before 30-jun-2016 may exhibit a ticking and/or knocking noise coming from the driveline area. To identify this noise, refer to workshop manual (wsm), section 100-04, and follow the symptom chart. If the source of the noise is identified as the ptu and/or internal to the ptu…
• 10095781Feb 9, 2017Electrical system. Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myford mobile phone applications. 2g networks were decommissioned on 16-jan-2017. If the 3g tcu was operating on a 2g network, it will not automatically attempt to reconnect to the…
• 10095639Feb 7, 2017Engine cooling. Some 2016 edge/mkx vehicles equipped with a 2.7l engine and built on 1-apr-2016 and through 1-oct-2016 may exhibit a rough idle in neutral or park at normal operating temperature or after a hot restart, white or blue smoke from the exhaust, excessive oil consumption and/or an illuminated malfunction indicator lamp (mil) with diagnostic trouble codes (dtcs) p0300, p0301, p0302, p0303, p0304, p0305, p0306 and/or…
• 10095624Feb 2, 2017Transmission and drivetrain. Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. This may be due to a mechanically binding shift solenoid b (ssb). Verify harsh reverse and 3rd and 5th gear shift events are present. Using ids, identify the band number of ssb for use when ordering…
• 10095216Jan 27, 2017Engine. When servicing a 2.7l or 3.0l ecoboost engine, if the crankshaft pulley is removed, correct reassembly is critical to prevent potential engine failure. This includes installing a new crankshaft pulley bolt and accurately performing each stage of the crankshaft pulley bolt torque sequence. Crankshaft pulley related workshop manual (wsm) procedure and recommended tool (otc 4754 or equivalent) information have been…
• 10095235Jan 24, 2017Equipment, Tires. Certain 2016 model year lincoln mkx vehicles - remote transceiver module reprogramming
• 10095184Jan 24, 2017Equipment. Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or lincoln vehicle. Only approved genuine ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems.
• 10095169Jan 20, 2017Back-over prevention (rear camera). Some 2016-2017 mkx vehicles equipped with a front view camera and built on or before 25-nov-2016 may exhibit a front view camera that stays deployed in park, is slow to retract when shifted to neutral, deploys when shifting from park to drive or drive to park, and/or deploys during a remote start. To correct the condition, update the image processing module b (ipm-b) to the latest level calibration using ids…
• 10095154Jan 10, 2017Engine. To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored…
• 10094646Dec 22, 2016Equipment. Some owners of 2016 ford and lincoln mkx vehicles equipped with sync 3 may inquire about upgrading to apple carplay and android auto. This upgrade is not currently available for those vehicles. Apple carplay and android auto are currently available only on vehicles equipped with sync 3 v2.0 or later. This upgrade for 2016 ford and lincoln mkx vehicles will be available in 2017. The sync version can be confirmed via…
• 10094643Dec 22, 2016Engine. Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. To reduce the possibility of damage, carefully pull straight upward on the underside of the cover at each fastener location to remove. Do not pull the cover forward or to the side.
• 10094641Dec 22, 2016Seats. Some 2016 mkx vehicles equipped with climate control seats and built on or before 3-oct-2016 may exhibit poor cooling performance from the climate control seat. To correct the condition, update the seat control module e (scme) as-built configuration using ids version 103.01 or higher. Make sure you are connected to the internet when downloading the updated as-built data.
• 10094601Dec 2, 2016Seats. Some 2015-2016 edge and 2016 mkx vehicles built on or before 9-sep-2016 may exhibit a left side rear seat backrest that will not fold to less than 45 degrees from the floor on its own when unlatching the seat backrest using the second row seat control switch or second row seat backrest recline handle. This is caused by excessive resistance between the rear seat backrest frame and rear seat riser frame. Follow the…
• 10095995Nov 17, 2016Steering. Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and repairing epas steering noises use the updated procedures.
• 10095966Nov 3, 2016Steering. Some 2016 edge/mkx vehicles equipped with adaptive/active steering may exhibit a check adaptive/active steering message illuminated in the instrument panel cluster (ipc) message center with diagnostic trouble code (dtc) c1b00 stored in the steering effort control module (secm). Follow the service procedure steps to correct the condition.
• 10095972Nov 2, 2016Engine. Some 2015-2017 f-150, 2016 mkx, 2015 edge, 2017 fusion, mkz and continental vehicles equipped with a 2.7l/3.0l engine may appear to have low engine oil level if the proper procedures are not followed. Refer to the owners guide, maintenance, engine oil check section. When checking the engine oil level after shutting off the engine wait at least 15 minutes prior to checking in order to allow the oil to drain back to…
• 10095970Nov 2, 2016Steering. Some 2016 edge/mkx vehicles may exhibit an illuminated adaptive/active steering fault message in the instrument panel cluster (ipc) message center with diagnostic trouble codes (dtcs) u3000, c2003, b137f, b1380, u210a, and u2000 stored in the secm. If dtc u3000:96 is present, the secm must be replaced. If dtc u3000:96 is not present, reprogram the secm to the latest calibration using integrated diagnostic system…
• 10091139Oct 27, 2016Equipment. Certain 2015 model year edge, 2015-2016 model year f-150, mkt, and police interceptor sedan, and 2016 model year escape, explorer, flex, fusion, mkx, mustang, police interceptor utility, taurus, and transit vehicles - electronic throttle body replacement
• 10091124Oct 26, 2016Equipment. Some 2015-2017 mkc, 2016 mkx, and 2016-2017 mkz vehicles equipped with a telematics control unit (tcu) built on or before 19-oct-2016 may exhibit loss of functionality of remote features via the mylincoln mobile application. To correct the condition, program the tcu to the latest calibration using ids version 102.03 or higher. Make sure you are connected to the internet when entering module programming to obtain…
• 10091003Oct 26, 2016Tires. Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. Recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorrectly. Tire pressures from the factory are not set to the correct specification. Maintaining the correct tire pressure is key to the ride characteristics of the vehicle and…
• 10090990Oct 26, 2016Equipment. Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. Siriusxm traffic is only available on vehicles equipped with navigation, only in select markets and requires an active subscription to siriusxm traffic information. If siriusxm traffic will not load attempt…
• 10091151Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10090681Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10090671Oct 14, 2016Electrical system. Some 2013-2016 fusion/escape/mkt/flex/mks/taurus, 2015-2016 mkz/mkc/edge and 2016 mkx vehicles may exhibit various radio concerns including: speaker static with key-off, no audio after vehicle is first started with diagnostic trouble code (dtc) u0184, no volume control, or a stuck cd with no slot blockage. Prior to starting normal diagnosis for any of these conditions, verify the acm is at the latest calibration…
• 10090662Oct 10, 2016Steering. When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. If the ignition is on or the engine is running during the hook up, it can result in various warning lights being illuminated with diagnostic trouble codes (dtcs), no start or no crank…
• 10090505Oct 10, 2016Engine. Some 2015-2016 f-150, c-max, edge, mks, taurus, and flex and 2016 expedition, explorer, escape, fusion, mustang, mkz, mkx, navigator, transit and transit connect vehicles equipped with a 2.0l, 2.5l, 3.5l or 3.7l gasoline engine and built on or before 31-may-2016 may exhibit an intermittent loss of power and/or an illuminated powertrain malfunction (wrench) lamp with diagnostic trouble codes (dtcs) p2111, p2112…
• 10090504Oct 7, 2016Engine. Some 2016 mkx vehicles equipped with a 2.7l engine and 6f50/6f55 transmission may exhibit a buzz, hum or moan noise from the engine compartment at 40 kph (25 mph) and above or at engine speeds from 2000 to 3500 rpm. This may be due to the transmission fluid cooler tube. Follow the service procedure steps to correct the condition.
• 10109082Sep 30, 2016Equipment. Some 2015-2016 MKC, 2016 MKX, and 2016-2017 MKZ vehicles equipped with a Telematics Control Unit (TCU) built on or before 9-Aug-2016 may exhibit loss of functionality of remote features via the MyLincoln Mobile Application. To correct the condition, program the TCU to the latest calibration using IDS version 102.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the…
• 10109080Sep 30, 2016Equipment. Some 2016 MKX and 2017 Continental/MKZ vehicles equipped with a Revel Ultima audio system may exhibit a loud screeching/squealing noise from the speakers when the audio system is on or off. To determine if the vehicle is equipped with a Revel Ultima audio system access the window sticker through the Historical Vehicle Bill of Materials on the Professional Technician Society Website. Under optional equipment the…
• 10109079Sep 30, 2016Seat belts. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109070Sep 21, 2016Engine cooling, Engine. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes…
• 10109067Sep 19, 2016Electrical system, Equipment. Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due…
• 10109063Sep 16, 2016Transmission and drivetrain. Some 2015-2016 vehicles equipped with 6F50/6F55 transmission Built On 11/2/2015 And Through 2/1/2016 may exhibit no reverse, 3rd and 5th gear and/or DTCs P0715, P0717, P0756 and/or P2701. This may be caused by the direct clutch snap ring out of position and/or damage to the direct clutch hub. The cause of the failure is the Tone Wheel surface putting uneven load on the snap ring.
• 10109085Sep 14, 2016Vehicle speed control. Certain 2015 Model Year Edge, 2015-2016 Model Year F-150, MKT, and Police Interceptor Sedan, and 2016 Model Year Escape, Explorer, Flex, Fusion, MKX, Mustang, Police Interceptor Utility, Taurus, and Transit Vehicles - Electronic Throttle Body Repair
• 10109054Sep 2, 2016Electrical system, Engine cooling. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest. If the DTC(s) do not return then no further repairs should be attempted. If one or more DTCs return as current faults and/or the customer reports other symptoms, then refer to…
• 10092562Aug 22, 2016Electrical system, Steering. When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. If the ignition is on or the engine is running during the hook up, it can result in various warning lights being illuminated with diagnostic trouble codes (dtcs), no start or no crank…
• 10092408Aug 9, 2016Exterior lighting, Electrical system. Some 2016 mkx vehicles built on or before 8/5/2016 may display a check headlamp message in the instrument cluster message center with diagnostic trouble code (dtc) b1087 and/or b1088 present in the headlamp control module (hcm). To correct the condition, update the hcm to the latest level calibration using ids version 101.03 or higher. Make sure you are connected to the internet when entering module programming to…
• 10092402Aug 3, 2016Electrical system. Some 2016 escape/mkc/fiesta/f150/expedition/navigator/mustang /transit/focus/c-max/mkx/taurus/mks/flex/mkt/edge and 2017 escape/explorer/mkc/fusion and mkz vehicles equipped with sync 3 might exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. Engineering is aware of this possibility and it is considered normal due to the power saving features enabled while in…
• 10091439Jul 25, 2016Exterior lighting, Electrical system. Some 2016 mkx vehicles may display a check headlamp message in the instrument cluster message center with diagnostic trouble code (dtc) b1087 and/or b1088 present in the headlamp control module (hcm). To correct the condition, update the hcm to the latest level calibration using ids version 101.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates…
• 10091422Jul 15, 2016Engine cooling, Electrical system. Some 2015-2016 edge and 2016 mkx vehicles built on or before 6/11/2016 may exhibit a noise from the electric cooling fans, most noticeable right after the engine is turned off as they spin down to a stop. If the noise can be pinpointed to the cooling fan motor, install a new cooling fan motor and shroud f2gz-8c607-e which was released for service to resolve this concern.
• 10091272Jul 13, 2016Transmission and drivetrain. 2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit (ptu) halfshaft/linkshaft seal. This may be due to a worn ptu bushing. The ptu bushing can now be repaired without ptu replacement.
• 10091271Jul 13, 2016Electrical system, Exterior lighting. Some 2016 mkx vehicles may display a check headlamp message in the instrument cluster message center with diagnostic trouble codes (dtcs) b1087 and/or b1088 present in the headlamp control module (hcm). This concern is currently under investigation. Continue to monitor oasis for updates.
• 10091201Jul 7, 2016Engine, Fuel system. Some 2015-2016 edge and 2016 mkx vehicles equipped with a 2.7l ecoboost engine and built on 10/29/2015 and through 4/1/2016 may exhibit a knocking/tapping noise that can be heard in the fuel feed tube that attaches to the high pressure fuel pump on the engine. This may be due to a loose check valve located in the fuel feed tube. Follow the tsb service procedure steps to correct the condition.
• 10091267Jul 1, 2016Equipment, Electrical system. Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. Applink maybe inoperative, or the system may perform random reboots during an ignition cycle with the phone connected. Determine if the customer has an android phone with the baseball application mlb.com at bat installed.

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