2004 Lincoln Navigator Suspension Problems
- Complaints
- 24about this part
- Share
- 28%of 86 total for the year
- Median mileage
- 75,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 24 complaints about the suspension of the 2004 Lincoln Navigator, 28% of the 86 complaints for this model year. Where a mileage was given, the median is 75,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My 2004 Lincoln Navigator dropped down on the drivers side front. I took it to a mecanic and he said it was the height sensor in the meanwhile while they ordered the part and a week later it got to the shop I drove it and of course with all the bumping around the front passenger side dropped now the Lincoln really bounces I took it to the shop to get the sensor installed went back to pick it they tell me that wasnt the problem now my pump dont work and my front end is really low. …”
NHTSA complaint #10730675, filed 2015-06, 207,000 miles“I have a 2004 Lincoln Navigator and when it gets too cold the airbags have busted on me and the compressor. I have owned this vehicle for 2 years and 2 years in a row each winter my suspension has failed. My wheels are riding right under my tire wall and it is going to cause me to have an accident or cause further damage. At $1000 to fix these they should last longer than 1 year. Please look into this and recall our vehicles, the air suspension is supposed to provide a smoother ride not a rough winter.”
NHTSA complaint #10672760, filed 2015-01, 14,700 miles“According to my , deceased wife, the problem starts on july 14, 2010. The car became bouncy in the front while in motion, we are still under extended warranty on auto maintenance. …”
NHTSA complaint #10435154, filed 2011-11, 45,000 miles“We have a 2004 Lincoln Navigator ( the second we have owned) the air suspension has never worked as well as the first Navigator. The ride was very good for the first 50 thousand miles then when it was cold it would take a while for the air suspension to warm up and begin to work. In alabama it does not get that cold that many days but it was very uncomfortable on those days. Finally the suspension just stopped working and the ride was terrible. Took to the dealership and paid $98.00 for diagnosis. Indeed the air suspension was leaking. …”
NHTSA complaint #10406227, filed 2011-06, 75,000 miles“Hi I own a 2004 Lincoln Navigator for 6 months after the 3rd month my air suspencion went out the front of my truck is so low it touch the tires when I drive the truck bounce so much my back and head hurts I hate to drive it but is the only car I have and no money to fix my kids dont like to drive in it and im scare to take my 7 month old baby any were because I am scared that she will get hurt from all the bouncing!!!! I seen over 10 Navigator with the same problem Lincoln need to make this a recall because it is not safe to drive around bouncing and its hard to control the staring wheel”
NHTSA complaint #10537839, filed 2013-08, 118,000 milesRelated service bulletins
- 10021072Feb 27, 2007Air suspension performance - height sensor linkage arm disengaging.
- 10012963Feb 1, 2005Four corner load leveling air suspension may exhibit leveling concerns, such as one front corner dropping. Individual air springs available for service.
- 10016789Jan 1, 2005Rear axle noise repair.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 5 | 31% |
| 2022 | 1 | 5% |
| 2021 | 1 | 3% |
| 2019 | 2 | 2% |
| 2018 | 1 | 2% |
| 2017 | 2 | 6% |
| 2014 | 1 | 6% |
| 2012 | 2 | 17% |
| 2006 | 16 | 27% |
| 2005 | 12 | 25% |
| 2004 | 24 | 28% |
| 2003 | 38 | 30% |
| 2002 | 1 | 3% |
| 2001 | 9 | 11% |
| 2000 | 9 | 8% |
| 1999 | 12 | 9% |
| 1998 | 25 | 13% |
Other parts of the 2004 Lincoln Navigator
13 complaintsElectrical system
11 complaintsBody and structure
10 complaintsEngine cooling
8 complaintsBrakes
7 complaintsExterior lighting
6 complaintsSeats
6 complaintsVisibility (wipers, defrost, mirrors)
6 complaintsSteering
5 complaintsEquipment
4 complaintsTransmission and drivetrain
4 complaintsSeat belts
3 complaints
← All problems reported for the 2004 Lincoln Navigator
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology