2020 Lincoln Navigator Technical Service Bulletins

194 technical service bulletins (TSBs) are on record for the 2020 Lincoln Navigator. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10191521Apr 28, 2021Back-over prevention (rear camera). Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may be due to the module already being at the latest software level. A later software level may have been programmed at the assembly plant, during a previous dealer visit or by an over the air (OTA) update for vehicles that have automatic…
• 10191176Apr 15, 2021Engine cooling. Some 2017-2020 F-150 2018-2020 Expedition/Navigator vehicles built on or before 31-Oct-2019 and equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a worn variable cam timing (VCT) unit. To correct the condition, follow the Service…
• 10191067Apr 7, 2021Transmission and drivetrain. Some 2018-2021 Expedition/Navigator vehicles equipped with electronic limited slip differential (ELSD) rear axle may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0932:17. Check the condition of the wiring harness and connections at the ELSD and the differential control module rear (DCMR). If no problems are found, clear the DTC and test drive. If the condition…
• 10189610Mar 29, 2021Electrical system. Some 2018-2019 F-150/F-Super Duty/Expedition/Navigator and 2020 Explorer/Aviator vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. To address this condition, reprogram the trailer module (TRM) using the appropriate Ford diagnostic scan tool. For claiming use causal part 19H332 and applicable labor operations in…
• 10189581Mar 25, 2021Electrical system. For 2018-2021 EcoSport/Expedition/Navigator, 2019-2021 Ranger/Transit Connect, 2020-2021 Escape/Explorer/SuperDuty/Transit/Aviator/Corsair, 2021 Bronco Sport/F-150/Mustang/Mach-E the Workshop Manual (WSM) diagnostics may direct to replace a module on vehicles that use Ford Diagnosis and Repair System (FDRS). First, an FDRS session must be created on the vehicle prior to removing the faulted module.
• 10189770Mar 1, 2021Electrical system, Equipment. Some 2018-2020 Navigator vehicles built on or before 02-Sep-2020 may exhibit a flickering or inoperative illuminated radiator grille emblem. This may be due to the grille emblem. To correct the condition, follow the Service Procedure steps to replace the grille emblem.
• 10187947Feb 26, 2021Equipment. Some 2018-2020 Navigator vehicles may exhibit an inoperative or broken second row deployable cup holder which is located on the rear side of the front floor console. The deployable cup holder part (service base part number 7813562 ) is now available separately as a lower-level service part. Refer to Workshop Manual (WSM), Section 415-00 > Rear Audio Control Module (RACM) for the procedure to remove the floor…
• 10188010Feb 23, 2021Electrical system, Transmission and drivetrain. Some 2018-2021 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with DTC P025A And/Or DTC U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs or loose/corroded grounds.
• 10187930Feb 3, 2021Equipment. Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code on the PTS website…
• 10186647Jan 28, 2021Electrical system, Back-over prevention (rear camera). Some 2020 Navigators vehicles may have a symptom of the interior and/or ambient temperature not showing at the top of the SYNC screen after updating the SYNC software. To resolve this condition, reflash the SYNC module with the latest software using the appropriate Ford diagnostic scan tool and Workshop Manual (WSM), Section 415 > General Procedures > SYNC Module Programming.
• 10186563Jan 5, 2021Equipment. Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Ford manufacturing facility were the vehicle was assembled, yet all other features work as intended. This may be due to the vehicle location not updating since assembly.
• 10184782Dec 22, 2020Wheels, Equipment, Electrical system. Some 2020 Expedition/Navigator vehicles built on or after 19-Oct-2020 and equipped with four-wheel drive will keep the integrated wheel end (IWE) hubs engaged under all operating conditions. Although the IWE vacuum solenoid is still present, these vehicles may not be equipped with an electrical connector for the IWE vacuum solenoid. This is a characteristic of the vehicle. Do not attempt any repairs for this…
• 10184647Dec 18, 2020Body and structure, Electrical system, Latches, locks and linkages. Some 2020 Aviator/Navigator vehicles may exhibit the inability to unlock the doors using the remote keyless entry (RKE) transmitter, Lincoln Way App, and the passive entry system door handles. The door keypad and the mechanical key will be the only option to unlock the vehicle when this concern is present. In addition to the inability to unlock the vehicle, the vehicle may also exhibit a no crank/no start symptom.
• 10184643Dec 15, 2020Transmission and drivetrain, Equipment, Electrical system. Some 2018-2020 F-150/Navigator vehicles equipped with a 3.5L EcoBoost High-Output engine and built on or before 11-Sept-2020 may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (DTC) P0365 and/or P0369. To correct the condition, follow the Service Procedure steps to reprogram the powertrain control module (PCM) and if necessary, replace the engine valve covers.
• 10183394Nov 24, 2020Equipment, Engine cooling. Some 2015-2020 F-150 and 2018-2020 Expedition/Navigator vehicles equipped with a 3.5L/2.7L EcoBoost engine and four-wheel drive (4WD) may exhibit an intermittent grinding type noise while driving in two-wheel drive (2WD), most commonly on acceleration. This noise could appear to be turbocharger related. After engineering analysis of returned turbochargers that have been replaced for this condition, no concerns were…
• 10181931Oct 29, 2020Transmission and drivetrain, Electrical system. Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the…
• 10181913Oct 26, 2020Electrical system, Equipment. Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code.
• 10181912Oct 26, 2020Electrical system, Equipment. Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect feature in the application due to being a fleet vehicle. Replacing the TCU will not resolve this condition. Engineering is currently investigating this condition. Inform customers…
• 10181924Oct 20, 2020Electrical system. Some 2019 MKZ, 2019-2020 EcoSport/Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
• 10181917Oct 16, 2020Electrical system, Equipment, Wheels. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure steps to remove and cap the vacuum supply line.
• 10180675Sep 30, 2020Engine cooling, Equipment, Transmission and drivetrain. Some 2018-2020 Navigator vehicles may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (DTC) P0365 and/or P0369. Engineering is working to implement a PCM calibration update for this condition. In the interim, clear the DTCs with the appropriate Ford scan tool, top off the oil to the top of the 'full range' on the dipstick and schedule a follow-up appointment with…
• 10180428Sep 25, 2020Engine cooling. Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil…
• 10180425Sep 24, 2020Engine cooling. Some 2018-2020 Navigator vehicles may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (DTC) P0365 and/or P0369. Engineering is working to implement a PCM calibration update for this condition. In the interim, clear the DTCs with the appropriate Ford scan tool, top off the oil to the top of the 'full range' on the dipstick and schedule a follow-up appointment with…
• 10180394Sep 17, 2020Equipment. Some 2020 Navigator vehicles built on or before 27-July-2020 may exhibit an exterior door handle that does not illuminate when the Approach Detection lighting is illuminated. This may be due to software in the Body Control Module (BCM). Using the appropriate Ford diagnostic scan tool, download and run the BCM Module Configuration app. For claiming, use causal part 15604 and applicable labor operations in Section 10…
• 10180531Sep 15, 2020Engine cooling. Some 2017-2020 F-150 2018-2020 Expedition/Navigator vehicles built on or before 31-Oct-2019 and equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a worn variable cam timing (VCT) unit.
• 10180340Sep 9, 2020Electrical system, Back-over prevention (rear camera). Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
• 10179369Aug 13, 2020Equipment, Electrical system. Some 2020 Navigator vehicles may exhibit the ambient lighting as only blue and/or the inability to adjust the ambient lighting color per the Owner's Manual. This may be due to incorrect accessory protocol interface module (APIM) configuration. To correct this condition, start an FDRS session and select the toolbox tab then APIM module. This will populate the APIM specific applications, then select APIM application…
• 10179344Aug 12, 2020Electrical system, Engine, Equipment. Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various FordPass/LincolnWay App command/control concerns. To correct these conditions, ensure that customer connectivity settings (CCS) are turned on in the SYNC system.
• 10179334Aug 12, 2020Electrical system. Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number…
• 10179121Aug 12, 2020Equipment, Electrical system. Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure
• 10179116Aug 12, 2020Equipment, Transmission and drivetrain. Some 2018-2020 Expedition/Navigator two-wheel drive (2WD) vehicles may exhibit a clunk noise from the driveshaft area when shifting from REVERSE to DRIVE or DRIVE to REVERSE and/or during coast down. This condition may be caused by a slip/stick condition at the transmission output flange/anti-ting ring interface. To correct the condition, follow the Service Procedure to apply a light coating of grease to the…
• 10177886Jul 31, 2020Equipment, Engine cooling, Transmission and drivetrain. Some 2018-2020 Navigator vehicles may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (DTC) P0365 and/or P0369. Engineering is working to implement a PCM calibration update for this condition. In the interim, clear the DTCs with the appropriate Ford scan tool, top off the oil to the top of the full range on the dipstick and schedule a follow-up appointment with…
• 10177710Jul 20, 2020Electrical system. Some 2020 Navigator vehicles may exhibit the inability to unlock the doors using the remote keyless entry (RKE) transmitter, Lincoln Way App, and the passive entry system door handles. The door keypad and the mechanical key will be the only option to unlock the vehicle when this concern is present. In addition to the inability to unlock the vehicle, the vehicle may also exhibit a no crank/no start symptom.
• 10177863Jul 13, 2020Body and structure. This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
• 10176989Jun 23, 2020Electrical system. Some 2020 Navigator and 2020 Corsair vehicles may have diagnostic trouble codes (DTCs) P1269, B1A56, B1D55, B1589, and/or B1590 through B1598 stored in the RFA module with no reported customer symptoms. If these DTCs are detected during pre-delivery inspection (PDI) or while diagnosing unrelated conditions, they should be disregarded.
• 10177042Jun 17, 2020Equipment, Electrical system. Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version.
• 10176933Jun 2, 2020Equipment. Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating in Michigan when trying to select a point of interest using the push to talk feature on the navigation system. Engineering is currently working on a solution for this condition, which is expected to be available in July. Please monitor OASIS for additional information and schedule service appointments for…
• 10176125May 29, 2020Electrical system, Equipment. Some 2020 Expedition/Navigator vehicles built on or before 14-Jan-2020 may exhibit a concern where the Auto-Stop-Start feature restarts the engine after 7 seconds at every stop, no matter how long the vehicle is at a stop. This may be due to the body control module (BCM) configuration. To correct this condition, run the BCM Configuration application using the appropriate Ford diagnostic scan tool.
• 10176123May 29, 2020Electrical system. Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a…
• 10175894May 15, 2020Equipment. Some 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles built on 31-Aug-2018 and through 02-Feb-2020 may exhibit a water leak on the right front floor during and/or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the…
• 10176110May 8, 2020Engine cooling, Fuel system. Some 2017-2020 Model year vehicles equipped with 3.3L, 3.5L EcoBoost, or 5.0L engines may exhibit stalling, lack of power, low fuel rail pressure and/or DTCs P0087 or P008A after a repair was made that required the removal of the fuel line that connects the high-pressure fuel pump to the port injection rail, such as injector replacements or base engine repairs. This line must be installed in the correct orientation…
• 10176107May 8, 2020Engine cooling. Some 2018-2020 Navigator vehicles may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (DTC) P0365 and/or P0369. Engineering is working to implement a PCM calibration update for this condition. In the interim, clear the DTCs with the appropriate Ford scan tool, top off the oil to the top of the full range on the dipstick and schedule a follow-up appointment with…
• 10169898Dec 20, 2019Electrical system, Seats. Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC)…
• 10168762Nov 21, 2019Body and structure. Some 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles may exhibit a water leak on the right front floor during or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct condensation away…

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