2023 Mazda CX-50 Suspension Problems
- Complaints
- 5about this part
- Share
- 8%of 64 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 5 complaints about the suspension of the 2023 Mazda CX-50, 8% of the 64 complaints for this model year. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My ball joint failed on my brand new 4 month old vehicle at mile 2077. You absolutely have the ability to inspect it if you would like. This caused a MAJOR safety issue to both me and people around me as I lost complete control of my vehicle. Luckily, no one was injured. I believe this is an independent claim thus far on a CX-50. Mazda claims they had it inspected but I never saw anything in writing but I did have a damage adjuster of my insurance checked it out. I was stated my an independent mechanic and a tow truck driver that I did not cause this and something failed. …”
NHTSA complaint #11554668, filed 2023-11“Shock absorber severe noise driving over road imperfections , lower front ball joint failure full pull through of the joint off of the control arm assembly pulling the cv axle apart and basically having the front wheel more or less completely separate from the body where the vehicle is no longer moveable”
NHTSA complaint #11554686, filed 2023-11“Wear of Strut Bearing causing crunching sounds at low speed braking and turning. Dealer reports this is due to dirt and debris getting up there. Vehicle has 34,000 miles (out of warranty due to time) and has had only light use off-road on dirt roads (2 camping trips). Not repairing can cause further damage and failure of suspension components. Vehicle marketed as off-road capable but components not protected properly from dirt/debris from driving off-road.”
NHTSA complaint #11680836, filed 2025-08“Loud suspension clunks at low speeds of 5-25 mph. Dealership has found no visual representation of damage or evidence of part failure. Audibly it sounds like suspension is failing from road use from city driving. Extremely loud and rough ride over typical city streets.”
NHTSA complaint #11556341, filed 2023-11Related service bulletins
- 11026350Nov 8, 2025Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three…
- 10251369Feb 16, 2024Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the…
Suspension: other model years
Other parts of the 2023 Mazda CX-50
16 complaintsForward collision avoidance
14 complaintsElectrical system
9 complaintsOther or unknown
8 complaintsTransmission and drivetrain
7 complaintsBody and structure
6 complaintsEngine
4 complaintsSteering
4 complaintsAir bags
3 complaintsSeats
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsExterior lighting
2 complaints
← All problems reported for the 2023 Mazda CX-50
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology