2023 Mazda CX-50 Technical Service Bulletins

351 technical service bulletins (TSBs) are on record for the 2023 Mazda CX-50. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11024994Oct 23, 2025Electrical system. The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating…
• 11024997Oct 17, 2025Electrical system. This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
• 11024995Oct 17, 2025Body and structure. Some customers will report that their fuel door (AKA, fuel filler door, fuel lid, and fuel-filler lid) was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-007/25 - FUEL-FILLER LID PANEL IS DEFORMED for 2019-2025 Mazda3 and 2020-2025 CX-30 are present.
• 11024836Oct 10, 2025Other or unknown, Electrical system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA01_10014). NOTE: If current version is not 7230C1A-NA01_*****, this TSB is not applicable. (Ver. 7230C1A-NA01_10014) fixes these software errors (bugs): The banner display for battery level notifications of Bluetooth®-connected devices has been modified. Alexa may sign out when deleting a…
• 11025009Oct 8, 2025Electrical system, Other or unknown. When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
• 11024996Oct 7, 2025Other or unknown. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
• 11024999Oct 2, 2025Electrical system. For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage.
• 11023703Sep 30, 2025Other or unknown. Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles built on or before March 2, 2019] No DTC - Warning Message only [Gen 7…
• 11023702Sep 30, 2025Other or unknown. Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface.
• 11023698Sep 25, 2025Seats. Some customers may complain that the fabric part of the seat is fraying. This is caused by a lack of durability of the fabric. To eliminate this concern, the durability of the seat fabric has been improved.
• 11023701Sep 11, 2025Body and structure. During PDI, an indentation in the rear bumper may be noticed, or in some cases, the customer may return after delivery to report the indentation. Follow the steps below to repair the concern.
• 11023700Sep 9, 2025Other or unknown, Electrical system. Mazda Connected Services - Frequently Asked Questions
• 11022742Aug 22, 2025Other or unknown, Body and structure. Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can…
• 11022725Aug 22, 2025Engine, Electrical system, Exterior lighting, Other or unknown. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
• 11022717Aug 22, 2025Other or unknown, Electrical system. Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.
• 11022718Aug 21, 2025Other or unknown, Electrical system. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
• 11022738Aug 15, 2025Other or unknown. When replacing the MAZDA CONNECT remote tuner (RT) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with an active SAT radio.
• 11021499Jul 14, 2025Exterior lighting, Engine, Other or unknown. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
• 11021498Jul 14, 2025Other or unknown. Mazda Connected Services - Frequently Asked Questions (FAQ)
• 11021385Jul 4, 2025Brakes. Some vehicles may exhibit a clunk noise from the rear brakes when starting to drive. This may be caused by the brake pads and the rear disc plates sticking together when the Electric Parking Brake (EPB) is engaged for an extended period while parked. Even after releasing the EPB, the adhesion remains.
• 11020039Jun 19, 2025Other or unknown. Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (leaves, dust, dirt....ect.) may fall on the blower motor causing a fluttering type noise or odor.
• 11020038Jun 18, 2025Other or unknown. Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
• 11020037Jun 6, 2025Engine. A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and out of their garages to wash the vehicle, etc.). This condition may also occur if the engine is not allowed to warm up after multiple cold starts.
• 11020036Jun 3, 2025Electrical system. This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
• 11020035Jun 3, 2025Electrical system. The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating…
• 11019164May 29, 2025Other or unknown. Some vehicles may have recall notifications remain on the center display even after a recall is performed. NOTE: When the warranty claim for the recall campaign is accepted at Mazda Japan, the recall notification will be automatically deleted via the Connected Service on the next day or later. This situation occurs if the Connected Service subscription has been cancelled while the recall notifications remain.
• 11019094May 29, 2025Body and structure. Some customers may complain about a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have rattles from more than one location. The rattle noise may be caused by: Looseness in the side cover fitting part 1. Looseness in the cross brace cover clip 2. Looseness in the movable part inside the sunroof unit 3. To eliminate this…
• 11019180May 16, 2025Other or unknown. Mazda Navigation Live Traffic information is available on the following 2 systems. SiriusXM® 3 Yr Traffic and Travel Link* Mazda Online Navigation* The table below provides Setting information for both systems. See APPLICABLE MODEL(S)/VINS above to determine how vehicles are equipped. NOTE: When selecting Navigation, data upload may take a few seconds. This is a normal function.
• 11019179May 16, 2025Other or unknown, Electrical system, Exterior lighting, Engine. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
• 11019178May 16, 2025Other or unknown. Frequently Asked Questions (FAQ) for Mazda Connected Services.
• 11019177May 16, 2025Other or unknown. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
• 11017697Apr 16, 2025Other or unknown. There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
• 11016237Mar 21, 2025Engine, Other or unknown. Frequently Asked Questions (FAQ)
• 11016235Mar 20, 2025Other or unknown. The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and locking compound that prevents it from being reused. Refer to GEPC for the correct part number of the Differential Breather. The instructions on MGSS will be updated soon to include…
• 11014991Feb 28, 2025Electrical system, Other or unknown. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
• 11014983Feb 28, 2025Body and structure, Other or unknown. Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-007/25 - FUEL-FILLER LID PANEL IS DEFORMED for 2019-2025 Mazda3 and 2020-2025 CX-30 are present.
• 11014804Feb 20, 2025Body and structure. Some customers may complain about a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have rattles from more than one location. The rattle noise may be caused by: Looseness in the side cover fitting part 1. Looseness in the cross brace cover clip 2. Looseness in the movable part inside the sunroof unit 3.Looseness in the…
• 11015005Feb 19, 2025Other or unknown. Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.
• 11015003Feb 8, 2025Electrical system. Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life and the following will occur: The engine will not start unless the key transmitter is held over the Start Stop button. • Outside door handle lock/unlock touch sensor is inoperative. • Key transmitter indicator lights…
• 11014796Feb 7, 2025Brakes. Some vehicles may experience the front inner brake pads wear out faster than the outside. For example, the brake pads need to be replaced at less than 12,500 miles (20,000km). This accelerated pad wear may be caused by dirt and sand easily adhering to the inner friction surface of the disc while driving. To eliminate this concern, the shape of the dust cover has been changed and modification of the front brake pads…
• 11015004Feb 4, 2025Electrical system, Other or unknown. The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
• 11013654Jan 24, 2025Steering. Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
• 11013788Jan 22, 2025Other or unknown, Electrical system, Engine. Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. NOTE: Some customers may complain about an engine no start. This may be caused by the customer inadvertently putting the key transmitter in Power Saving Function.
• 11013787Jan 21, 2025Other or unknown. When performing the MGSS Workshop Manual 360° View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the SST.
• 11013657Jan 15, 2025Electrical system. Some customers may experience that the out-of-area (reception area) type auto lock function sometimes fails. When the front door is being closed with a hand touching one or both of the touch sensors on the front outer handle, the out-of-area (reception area) type auto lock function may fail. Control software of the LF control unit (LFU) has been modified.
• 11012342Dec 11, 2024Electrical system. Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (Qi). It does not start charging. It stops charging with the indicator flashing in red after starting. It stops charging without any visible sign after starting.
• 11012345Dec 6, 2024Electrical system, Other or unknown, Engine. Frequently Asked Questions (FAQ)
• 11011135Nov 22, 2024Electrical system. Some customers may experience the audio sound pausing when the engine restarts after i-stop operation under the following situations. The symptoms are caused by an improper part installation in the audio amplifier. A voltage drop error detection of the power source may be too sensitive.
• 11011138Nov 15, 2024Other or unknown. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
• 11011141Nov 8, 2024Other or unknown. Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.

← All problems reported for the 2023 Mazda CX-50