2010 Mazda CX-7 Technical Service Bulletins

250 technical service bulletins (TSBs) are on record for the 2010 Mazda CX-7. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10091263Mar 30, 2016Visibility (wipers, defrost, mirrors). This article provides hvac heater/defroster operating tips using mode selector dial. This includes the use of intermediate positions.
• 10185969Mar 24, 2016Equipment. Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack.
• 10185968Mar 24, 2016Equipment, Electrical system. Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.
• 10091433Mar 24, 2016Equipment. Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device
• 10091361Mar 24, 2016Equipment. Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack.
• 10091266Mar 24, 2016Equipment. Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.
• 10185904Mar 7, 2016Steering. Some customers may complain that the steering wheel is off center more than 3" even when driving straight on a flat road.
• 10101062Mar 7, 2016Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10090812Mar 7, 2016Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10213430Feb 26, 2016Electrical system. Excessive condensation or water within the headlamp assembly caustion
• 10213326Feb 26, 2016Equipment. Mazda guidelines for factory scheduled maintenance
• 10105891Feb 26, 2016Brakes. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
• 10213427Feb 17, 2016Electrical system. HandsFree bluetooth module and/or text messaging troubleshooting procedure
• 10076677Feb 17, 2016Equipment. Hands-free bluetooth module and/or text messaging troubleshooting procedure. Some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. To improve thehandling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as of february 2010. Customers experiencing related concerns should have their vehicle and/or device…
• 10213333Feb 15, 2016Equipment, Electrical system. Battery test procedure requirements using the GR81291
• 10213417Feb 5, 2016Exterior lighting, Air bags. Passenger fAirbag deactivation (PAD) indicator light illumination
• 10213329Feb 5, 2016Electrical system, Engine cooling. Engine Start /Stop Procedure with room fuse removed
• 10213421Jan 25, 2016Exterior lighting. Condensation/Fog in front and rear combination lights
• 10100890Jan 25, 2016Equipment. Always be sure to use the correct automatic transmission fluid when replacing atf. Using the wrong atf may cause shift quality complaints or may even damage the transmission.note:• atf m-v (type m5) is not the same fluid as mercon®v or mercon®lv atf.• atf m-v (type m5) has a greater viscosity than mercon®v and mercon®lv atf in low temperatures.• atf m-v (type m5) has a greater anti-judder specification than…
• 10100888Jan 25, 2016Exterior lighting. Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. The recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference…
• 10105481Aug 7, 2015Equipment. Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to dag exchange central (mxconnect>parts and accessories>parts>programs>exchange central) for component availability, source of technical support and prior authorization requirement.
• 10099405Jun 2, 2015Visibility (wipers, defrost, mirrors). Some customers may experience inoperative front door window auto-closing operation when using the window switches (a). The window moves upward, but automatically returns to the halfway position (as if the jam-safe window function is operating). The glass run channel may be deformed causing increased sliding resistance against the window glass. This may cause the system to mis-judge that something is blocking the…
• 10100708Feb 27, 2015Equipment. Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe when removing oxygen sensors and/or air fuel ratio sensors.
• 10098885Nov 24, 2014Exterior lighting. When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. In most cases you will find that the bulb seal no. 1 (a) or hid bulb seal no. 1 (b) and bulb seal no.
• 10098895Nov 4, 2014Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Follow steering wheel alignment procedure.
• 10059471Nov 4, 2014Steering. Summary to be provided on a future date.
• 10098545Sep 9, 2014Equipment. Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. To improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as of february 2010.
• 10098367Aug 15, 2014Equipment. In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.note:•mazda vehicles are manufactured with tamper-proof speedometers.•when a speedometer is replaced, the new speedometer will read zero (0) miles.•this procedure is extremely important to accurately represent actual vehicle mileage.•prior to speedometer removal, complete the information required on the…
• 10098352Jul 8, 2014Seats. On some vehicles, it may be difficult to adjust the driver seat up or down using the manual seat lift lever. This may be caused by a broken front seat side cover that interferes with the operation of the seat lifter mecha-nism. The cover may have been previously broken by an outside impact.
• 10060528Jul 8, 2014Seats. Summary to be provided on a future date.
• 10098282Jun 10, 2014Equipment. This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage. • floor mat moves forward due to improper installation. • inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. • floor mat is…
• 10098245Jun 10, 2014Equipment. Mazda north american operations received many requests from our dealers asking us to approve additional on-car brake lathes as an option for mnao authorized equipment. Due to your feedback and after evaluating a few on-car brake lathes, we are pleased to announce that we have added the pro cut on-car brake lathe to mnao authorized equipment program. The accu-turn is still an approved brake lathe but it is no longer…
• 10098121May 20, 2014Equipment. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.when you encounter a customer with this concern, first verify the condition when the customer noticed this symptom.
• 10098103May 20, 2014Brakes. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
• 10098201Apr 15, 2014Engine. Some vehicles may exhibit a clunk noise from the engine compartment when driving over rough roads or over a speed bump. The noise may occur in areas of high ambient temperatures. Due to high heat, the lubricant inside the no. 3 engine mount rubber (a) may become ineffective, causing a stick-slip noise between the casing and the rubber, however, there is no seepage from the engine mount. The engine mount rubber uses…
• 10061502Apr 15, 2014Engine. Summary to be provided on a future date.
• 10098022Feb 14, 2014Equipment. When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/ replacement sat radio id as soon as possible to ensure the customer leaves the dealership with active (working sat radio.
• 10098023Feb 11, 2014Equipment. Bulletin note: mazda service program (msp36) released as bulletin 01-020/12 on 06/18/12 is no longer valid. It has been superceded by “2007-2012 cx-7 nonconformity to evaporative emission standard - emission recall 7113l”.
• 10055144Feb 11, 2014Engine cooling. Mazda: information regarding the evaporate emission standard launching of emission recall 7113-l.
• 10055139Feb 1, 2014Engine cooling, Transmission and drivetrain, Electrical system. Mazda: see document search button for owner letter. The pcm software parameters are incorrect, on certain vehicles, and causes vehicle to exceed evaporative emission standards and require pcm to be reprogrammed with updated software to correction condition. Model 2007-2012 cx-7.
• 10097982Jan 24, 2014Exterior lighting. Some customers may complain of condensation/fog inside the front or rear combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light…
• 10098003Jan 21, 2014Brakes. Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of the anti-lock brake system (abs). Do not attempt any repairs.
• 10097967Dec 19, 2013Seats. Some vehicles may exhibit a chattering noise and the driver-side seat lift cannot be adjusted because the lock plate guide comes off the guide cam when operating the lift. If the lift lever is then operated with the lock plate guide off, the guide cam can be damaged. The shape of both ends of the guide cam has now been changed to stop the lock plate guide from coming off.
• 10097974Dec 10, 2013Equipment, Seats. On some vehicles, it may be difficult to adjust the driver seat up or down using the manual seat lift lever. This may be caused by a broken front seat side cover that interferes with the operation of the seat lifter mecha-nism. The cover may have been previously broken by an outside impact.
• 10060545Dec 10, 2013Seats. Summary to be provided on a future date.
• 10110991Nov 19, 2013Air bags, Electrical system. This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service.
• 10054788Nov 19, 2013Air bags. Mazda: information provided regarding the indicator light illumination of the passenger airbag deactivation (pad).
• 10110996Nov 11, 2013Brakes. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
• 10110995Nov 11, 2013Wheels. Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.Use extra care when cleaning wheels.
• 10097805Oct 28, 2013Equipment. A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “mazda air cooling coil coating” is available…

← All problems reported for the 2010 Mazda CX-7