2008 Mazda CX-9 Technical Service Bulletins

263 technical service bulletins (TSBs) are on record for the 2008 Mazda CX-9. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10098304Jun 10, 2014Fuel system, Engine. Some vehicles may exhibit the check engine light on with dtc p0456 stored in the pcm memory.• p0456: evap system leak detected (very small leak) the concern is most likely the result of the customer not getting the fuel cap completely closed after fueling the vehicle. This causes a small fuel vapor leak and turns dtc p0456 on.
• 10098282Jun 10, 2014Equipment. This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage. • floor mat moves forward due to improper installation. • inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. • floor mat is…
• 10098245Jun 10, 2014Equipment. Mazda north american operations received many requests from our dealers asking us to approve additional on-car brake lathes as an option for mnao authorized equipment. Due to your feedback and after evaluating a few on-car brake lathes, we are pleased to announce that we have added the pro cut on-car brake lathe to mnao authorized equipment program. The accu-turn is still an approved brake lathe but it is no longer…
• 10061506Jun 10, 2014Engine. Summary to be provided on a future date.
• 10098121May 20, 2014Equipment. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.when you encounter a customer with this concern, first verify the condition when the customer noticed this symptom.
• 10098103May 20, 2014Brakes. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
• 10098205Apr 8, 2014Equipment. In support of the 2007-14 cx-9, mazda will ship to all dealers one (1) new special service tool (sst). The sst will be shipped automatically by mazda’s tool vendor snap-on tools during the month of april 2014, and com-pleting in may 2014.the initial shipment in april will be made to a limited number of dealers with a higher than average rate of repairs, with all remaining dealers receiving the sst in may 2014.the…
• 10061491Apr 8, 2014Equipment. Summary to be provided on a future date.
• 10117767Apr 4, 2014Brakes. Mazda Motor Corporation is extending the warranty coverage for specific repairs for vacuum power brake booster units on 2007-2013 CX-9 vehicles produced from October 24, 2006 through April 26, 2013. The warranty for this repair will be extended to 7 years (84 months) from the original warranty start date or 90,000 miles, whichever comes first. If a vehicle has already exceeded 90,000 miles or 7 years, this coverage…
• 10055545Mar 31, 2014Brakes. Mazda: see document search button for owner letter. On some vehicles, the original warranty date has been extended to 7 years or 90,000 miles whichever comes first for specific power brake repairs. Model 2007-2013 cx-9.
• 10098022Feb 14, 2014Equipment. When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/ replacement sat radio id as soon as possible to ensure the customer leaves the dealership with active (working sat radio.
• 10097982Jan 24, 2014Exterior lighting. Some customers may complain of condensation/fog inside the front or rear combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light…
• 10098003Jan 21, 2014Brakes. Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of the anti-lock brake system (abs). Do not attempt any repairs.
• 10097967Dec 19, 2013Seats. Some vehicles may exhibit a chattering noise and the driver-side seat lift cannot be adjusted because the lock plate guide comes off the guide cam when operating the lift. If the lift lever is then operated with the lock plate guide off, the guide cam can be damaged. The shape of both ends of the guide cam has now been changed to stop the lock plate guide from coming off.
• 10110991Nov 19, 2013Air bags, Electrical system. This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service.
• 10054788Nov 19, 2013Air bags. Mazda: information provided regarding the indicator light illumination of the passenger airbag deactivation (pad).
• 10110996Nov 11, 2013Brakes. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
• 10110995Nov 11, 2013Wheels. Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.Use extra care when cleaning wheels.
• 10097805Oct 28, 2013Equipment. A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “mazda air cooling coil coating” is available…
• 10097722Aug 22, 2013Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10097390Jun 14, 2013Equipment. To improve handling of customer concerns with hands-free (bluetooth) vehicle systems, mazda launched a new service procedure and part exchange program effective feb. 08, 2010 on applicable vehicles.
• 10097394Jun 4, 2013Equipment. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer noticed this symptom.
• 10097381May 28, 2013Latches, locks and linkages. Some customers may experience a power liftgate (plg) that closes but does not latch completely when the plg button is pressed.
• 10060491May 28, 2013Body and structure. Summary to be provided on a future date.
• 10097387May 3, 2013Visibility (wipers, defrost, mirrors). Some customers may experience a water leak from the sunroof after washing the vehicle with a high-pressure car wash system. High pressure water from the car wash may drip from the drip rail and leak into the cabin.
• 10060487May 3, 2013Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10097375Apr 17, 2013Equipment. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manual. Services performed outside of mazda’s factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10097377Apr 10, 2013Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10097348Mar 11, 2013Transmission and drivetrain. Always be sure to use the correct automatic transmission fluid when replacing atf. Using the wrong atf may cause shift quality complaints or may even damage the transmission.note:•atf m-v (type m5) is not the same fluid as mercon®v or mercon®lv atf.•atf m-v (type m5) has a greater viscosity than mercon®v and mercon®lv atf in low temperatures.
• 10097343Mar 11, 2013Equipment. This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any poten-tial interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.•floor mat moves forward due to improper installation.•inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used.•floor mat is…
• 10052155Mar 11, 2013Equipment. Mazda: on some vehicles, to avoid potential interference of foot placed on pedals, information is provided regarding proper use, and placement, of driver's floor mat. Various models and model years.
• 10097369Mar 4, 2013Equipment. When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. In most cases you will find that the bulb seal no. 1 (a) or hid bulb seal no. 1 (b) and bulb seal no.
• 10052160Mar 4, 2013Exterior lighting. Mazda: on various model years and model vehicles, the headlamp assembly would have excessive condensation or water within and should be checked and replaced, if necessary for correct installation.
• 10097320Feb 19, 2013Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10097277Jan 30, 2013Equipment. The front disc plate fixing screws (a) have been discontinued. With this change, the disc plate (b) and wheel hub (c) have been modified without fixing holes, eliminating the need for the fixing screws (a).
• 10059487Jan 30, 2013Brakes. Summary to be provided on a future date.
• 10097279Jan 22, 2013Equipment. Some vehicles may exhibit all of the following:•malfunction indicator light (mil) on.•automatic transmission (a/t) warning light on.•diagnostic trouble code (dtc) p2757 (tcc control solenoid circuit performance or stuck off) stored in the transmission control module (tcm) memory.•automatic transmission fluid (atf) leak between the engine and the a/t bell housing.note:when dtc p2757 is stored, the tcm will shift…
• 10059493Jan 22, 2013Electrical system. Summary to be provided on a future date.
• 10097295Jan 15, 2013Equipment. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manual. Services performed outside of mazda’s factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10097300Jan 14, 2013Equipment. Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
• 10097941Dec 21, 2012Exterior lighting. Some customers may complain of condensation/fog inside the front or rear combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural henomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light…
• 10097942Dec 19, 2012Equipment. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manual. Services performed outside of mazda’s factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10097825Nov 28, 2012Tires. Some vehicles may experience the front tire spinning and/or 4wd/dsc light flashes with no dtcs stored when driving uphill or taking off from a stop using hard acceleration.
• 10059482Nov 28, 2012Tires. Summary to be provided on a future date.
• 10059481Nov 28, 2012Tires. Summary to be provided on a future date.
• 10097754Oct 19, 2012Equipment. The multi information display (mid) and navigation system support for diagnostics, parts authorization, and parts exchange require contacting the proper source. Please contact the appropriate source by referring to the following tables.
• 10045022Jun 29, 2012Air bags. Mazda: on certain vehicles, passenger airbag deactivation (pad) indicator will illuminate during service.
• 10044148Mar 31, 2012Brakes. Mazda: clunk/bang noise during first forward movement after sitting. This is a normal operating noise of the anti-lock brake system (abs). Do not attempt any repairs. Also included model cx-5 year 2013; model cx-9 years 2012-2013; model miata years 2006-2013; model mx-5 2006-2013; model mazda2 2011-2013; model mazda3 year 2007-2013; model mazda5 2006-2010/ 2012-2013.
• 10043662Jan 11, 2012Tires. Mazda: tpms warning light illumindated. This may be caused by damage to the valve nut and/or valve stem of the wheel.
• 10042931Nov 29, 2011Transmission and drivetrain. Mazda: bulletin providing information regarding some vehicles, taking off from a stop or driving uphill using hard acceleration, will experience front tire spinning and/or 4wd/dsc light flashing.

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