2011 Mazda CX-9 Technical Service Bulletins

296 technical service bulletins (TSBs) are on record for the 2011 Mazda CX-9. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10097722Aug 22, 2013Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10097409Jul 2, 2013Transmission and drivetrain, Equipment. Some vehicles may experience a lack of power and the wrench light comes on with dtcs p0123 / p0222 stored in memory.wrench light: powertrain malfunction / reduced power warning light • dtc: p0123:00 tp sensor no.1 circuit high input. • dtc: p0222:00 tp sensor no. 2 circuit low input. To eliminate this concern, the emissions harness has been improved.
• 10053714Jul 2, 2013Transmission and drivetrain. Mazda: the wrench light comes and a lack of power is experience, in some vehicles, due to dtcs p0123/p0222. Model 2011-2013 cx-9.
• 10097390Jun 14, 2013Equipment. To improve handling of customer concerns with hands-free (bluetooth) vehicle systems, mazda launched a new service procedure and part exchange program effective feb. 08, 2010 on applicable vehicles.
• 10097394Jun 4, 2013Equipment. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer noticed this symptom.
• 10097381May 28, 2013Latches, locks and linkages. Some customers may experience a power liftgate (plg) that closes but does not latch completely when the plg button is pressed.
• 10060491May 28, 2013Body and structure. Summary to be provided on a future date.
• 10097387May 3, 2013Visibility (wipers, defrost, mirrors). Some customers may experience a water leak from the sunroof after washing the vehicle with a high-pressure car wash system. High pressure water from the car wash may drip from the drip rail and leak into the cabin.
• 10060487May 3, 2013Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10097375Apr 17, 2013Equipment. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manual. Services performed outside of mazda’s factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10097377Apr 10, 2013Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10097337Mar 28, 2013Equipment. Some vehicles may exhibit no cold air from the front/rear vents after the installation of an aftermarket audio unit. Improper operation of the original audio system may also cause this concern.
• 10097334Mar 28, 2013Equipment. If replacement of the right side (rh) transfer oil seal (a), and transfer dust seal (b) are necessary, use the fol-lowing repair procedure to install the new oil seals.note:deflector (c) may not be reused.
• 10059740Mar 28, 2013Equipment. Summary to be provided on a future date.
• 10059484Mar 28, 2013Engine. Summary to be provided on a future date.
• 10097348Mar 11, 2013Transmission and drivetrain. Always be sure to use the correct automatic transmission fluid when replacing atf. Using the wrong atf may cause shift quality complaints or may even damage the transmission.note:•atf m-v (type m5) is not the same fluid as mercon®v or mercon®lv atf.•atf m-v (type m5) has a greater viscosity than mercon®v and mercon®lv atf in low temperatures.
• 10097343Mar 11, 2013Equipment. This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any poten-tial interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.•floor mat moves forward due to improper installation.•inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used.•floor mat is…
• 10052155Mar 11, 2013Equipment. Mazda: on some vehicles, to avoid potential interference of foot placed on pedals, information is provided regarding proper use, and placement, of driver's floor mat. Various models and model years.
• 10097369Mar 4, 2013Equipment. When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. In most cases you will find that the bulb seal no. 1 (a) or hid bulb seal no. 1 (b) and bulb seal no.
• 10052160Mar 4, 2013Exterior lighting. Mazda: on various model years and model vehicles, the headlamp assembly would have excessive condensation or water within and should be checked and replaced, if necessary for correct installation.
• 10097313Feb 26, 2013Equipment. Some vehicles may experience a mil illumination with dtcs p0123 and/or p0222 stored in memory.•dtc p0123: throttle position sensor no.1 circuit high input•dtc p0222: throttle position sensor no.2 circuit low inputdtcs p0123 and/or p0222 may be stored immediately. This is due to an abnormal electrical noise within the engine harness of certain vehicles. This condition can be corrected by installing the throttle body…
• 10052156Feb 26, 2013Electrical system. Mazda: in certain vehicles, within the engine harness, there are some abnormal electrical noises. Models 2011-2013 cx-9, 2011-2013 mazda6.
• 10097320Feb 19, 2013Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10097277Jan 30, 2013Equipment. The front disc plate fixing screws (a) have been discontinued. With this change, the disc plate (b) and wheel hub (c) have been modified without fixing holes, eliminating the need for the fixing screws (a).
• 10059487Jan 30, 2013Brakes. Summary to be provided on a future date.
• 10097295Jan 15, 2013Equipment. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manual. Services performed outside of mazda’s factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10097300Jan 14, 2013Equipment. Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
• 10097941Dec 21, 2012Exterior lighting. Some customers may complain of condensation/fog inside the front or rear combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural henomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light…
• 10097942Dec 19, 2012Equipment. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manual. Services performed outside of mazda’s factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10059870Dec 19, 2012Engine, Equipment. Summary to be provided on a future date.
• 10097821Nov 30, 2012Equipment. Some bose audio equipped vehicles may exhibit noise from the speakers when using a bluetooth enabled device, regardless of sound level. However, the noise does not occur when using a portable audio device that is connected to the vehicle’s audio system via the auxiliary (aux) jack. This concern may be caused by an incorrect bluetooth unit music output level.
• 10060485Nov 30, 2012Equipment. Summary to be provided on a future date.
• 10097825Nov 28, 2012Tires. Some vehicles may experience the front tire spinning and/or 4wd/dsc light flashes with no dtcs stored when driving uphill or taking off from a stop using hard acceleration.
• 10059482Nov 28, 2012Tires. Summary to be provided on a future date.
• 10059481Nov 28, 2012Tires. Summary to be provided on a future date.
• 10097828Nov 20, 2012Visibility (wipers, defrost, mirrors). Some vehicles may exhibit a vibration on the driver-side rear view mirror (a) when driving on a rough road or highway. The mirror vibration may get worse when vehicle speed is over 65mph (105km/h). During these conditions, customers may complain that the driver-side rear view mirror is difficult to see.
• 10097827Nov 20, 2012Equipment. Some vehicles may exhibit an unusual rattle/buzzing type noise from the presilencer when driving at approximately 1800 rpm.
• 10060863Nov 20, 2012Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10097754Oct 19, 2012Equipment. The multi information display (mid) and navigation system support for diagnostics, parts authorization, and parts exchange require contacting the proper source. Please contact the appropriate source by referring to the following tables.
• 10045022Jun 29, 2012Air bags. Mazda: on certain vehicles, passenger airbag deactivation (pad) indicator will illuminate during service.
• 10044148Mar 31, 2012Brakes. Mazda: clunk/bang noise during first forward movement after sitting. This is a normal operating noise of the anti-lock brake system (abs). Do not attempt any repairs. Also included model cx-5 year 2013; model cx-9 years 2012-2013; model miata years 2006-2013; model mx-5 2006-2013; model mazda2 2011-2013; model mazda3 year 2007-2013; model mazda5 2006-2010/ 2012-2013.
• 10043660Jan 5, 2012Engine cooling. Mazda: mil on with dtc's p0123 and / or p0222. This could happen due to abnormal electrical noise within the engine harness.
• 10042931Nov 29, 2011Transmission and drivetrain. Mazda: bulletin providing information regarding some vehicles, taking off from a stop or driving uphill using hard acceleration, will experience front tire spinning and/or 4wd/dsc light flashing.
• 10037512Mar 25, 2011Electrical system. Mazda: passenger air bag deactivation light illumination concerns.
• 10037949Feb 7, 2011Exterior lighting. Mazda: there is possible excessive condensation or water inside the headlamp unit on many mazda models.
• 10037655Dec 23, 2010Exterior lighting. Mazda: there is condensation and fog in the front and rear combination lights.

← All problems reported for the 2011 Mazda CX-9