2024 Mazda CX-90 Body and structure Problems
- Complaints
- 9about this part
- Share
- 2%of 366 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 9 complaints about the body and structure of the 2024 Mazda CX-90, 2% of the 366 complaints for this model year. 2 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I opened the rear lift gate. I turned around to grab a bag of vegetables. I leaned in to put them in the back of the car... The lift gate hit my head and continued closing pushing down on my head. I was finally able to twist out from under it and it closed all the way. I did not hear any warning beeps. My head and neck are sore. I worry this could kill someone.”
NHTSA complaint #11638545, filed 2025-01“The problem is with my tailgate. The mazda cx-90 has an automatic trunk open/close function. My wife and I use teh trunk as directed. The other day we go to open the trunk (with the button) and there was a pop as if the door was trying to open under force or tension. Ever since then the trunk will not shut properly, if at all. The entire trunk is now misaligned and cannot close properly. There was no accident or damage to the trunk (other than the misalignment). The Mazda dealership I took it to even confirmed no damage othat than the trunk misalignment. …”
NHTSA complaint #11724810, filed 2026-03“I was parking the car at a low speed (2mph) when it suddenly accelerated with a great speed, jumped the curb in front and moved forward and up a small hill. The car collided with a tree before I was able to stop it. All ADAS features were activated in the car and no alarms sounded prior or during the event, which lasted between 1-2 seconds. The vehicle was inspected by Mazda and deemed safe to continue to operate. The dealer did not find a cause for the malfunction and suggested external influence. The inspection took about 3hrs, which included addressing multiple recalls on the vehicle. …”
NHTSA complaint #11614734, filed 2024-09“The rear door seals on the vehicle do not seal which allows water and dust to enter the vehicle from the rear two doors. Mazda customer service has been contacted multiple times on this issue and they refuse to address the issue. The dealer it was purchased at said it was a known issue after we had already purchased the vehicle. You can look online and see a bunch of people reporting the same issue with no resolution.”
NHTSA complaint #11673579, filed 2025-07“The contact owns a 2024 Mazda CX-90. The contact received notifications of NHTSA Campaign Numbers: 24V814000 (Electrical System, Structure) and 24V815000 (Power Train, Engine and Engine Cooling); and parts were available. The contact stated that upon taking the vehicle to the dealer, he was informed that the manufacturer would not cover the cost of the repair. The manufacturer was made aware of the issue and confirmed with the contact that as the second owner of the vehicle, he was not entitled to have the cost of the repair covered by the manufacturer. …”
NHTSA complaint #11653301, filed 2025-04Related recalls
- 24V814000Oct 31, 2024Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During…Covers: Mazda CX-90 2024–2025, CX-70 2025
Related service bulletins
- 11033117May 29, 2026This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-031/25 08/05/25 DESCRIPTION While driving on gravel or dusty roads, dust…
- 11032104Apr 30, 2026DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible…
- 11030601Mar 5, 2026Some vehicles may exhibit an interference between the front (1) and the rear door bright window glass molding (2) due to the bright window glass molding shifting backward when…
- 11029229Feb 21, 2026Some vehicles may exhibit a clicking noise from the liftgate lock striker when driving on bumpy roads. This may be caused by stick-slip friction between the lock striker and the…
- 11029228Feb 20, 2026Some vehicles exhibit creaking noise from the left side power liftgate (PLG) drive unit when moving (opening/closing) the power liftgate by hand and /or automatically. The noise…
- 11029227Feb 11, 2026This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-021/25 04/23/25 Some customers may complain about a creaking noise…
- 11028129Jan 6, 2026Customers may report that the liftgate does not open or unlatch (from closed or an ajar position). This may happen after a discharged battery or after charging a dead battery.
- 11026906Dec 4, 2025Some customers may experience that the fuel lid and charge lid do not lock or unlock during door lock/unlock operation. This is caused by: Improper dimensional accuracy of the…
- 11024995Oct 17, 2025Some customers will report that their fuel door (AKA, fuel filler door, fuel lid, and fuel-filler lid) was stuck closed and would not open to refuel the vehicle. Follow the…
- 11022742Aug 22, 2025Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 3% |
| 2024 | 9 | 2% |
Other parts of the 2024 Mazda CX-90
193 complaintsEngine
51 complaintsElectrical system
40 complaintsOther or unknown
38 complaintsForward collision avoidance
36 complaintsTransmission and drivetrain
31 complaintsVehicle speed control
17 complaintsBrakes
16 complaintsFuel system
16 complaintsLane departure
16 complaintsSuspension
9 complaintsVisibility (wipers, defrost, mirrors)
9 complaints
← All problems reported for the 2024 Mazda CX-90
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology