2024 Mazda CX-90 Technical Service Bulletins

523 technical service bulletins (TSBs) are on record for the 2024 Mazda CX-90. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10238708Jun 9, 2023Suspension, Steering. DRW54 - SUSPENSION OF DELIVERY - 2024 CX-90 TORQUE TIGHTENING CONCERN. Mazda Motor Corporation has decided to take corrective action on certain 2024MY CX-90 vehicles built in Japan. All vehicles in this campaign must be repaired prior to retail delivery, including any dealer trades. Concern Outline: On thirteen CX-90 vehicles, there is a possibility that certain bolts may not be tightened completely, allowing the…
• 10238691Jun 9, 2023Equipment, Forward collision avoidance, Transmission and drivetrain, Engine…. The CX-90 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
• 10238697Jun 5, 2023Body and structure, Equipment. Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply…
• 10238668Jun 1, 2023Seats. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
• 10237218May 31, 2023Electrical system, Equipment, Other or unknown. Telematics Malfunction. Have the Vehicle Inspected error message. Master Warning light ON. DTC U3000:04 (Telematics communication unit internal malfunction) is stored.
• 10237208May 31, 2023Electrical system, Equipment. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
• 10237214May 26, 2023Electrical system. Some customers may experience a warning sound and instrument cluster message "Battery Saving Mode. Drive Vehicle to Charge Battery."
• 10237216May 24, 2023Electrical system, Engine cooling. If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
• 10237210May 24, 2023Engine cooling, Electrical system, Equipment. Frequently Asked Questions (FAQ)
• 10237209May 24, 2023Equipment, Engine cooling, Electrical system. Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
• 10237215May 17, 2023Wheels. Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
• 10237213May 16, 2023Electrical system. Some customers may experience a warning sound and instrument cluster message "Battery Saving Mode. Drive Vehicle to Charge Battery."
• 10237204May 16, 2023Body and structure. Some vehicles may exhibit a squeaking or rubbing noise when opening/closing the front door(s) of the vehicle. This is caused by the door harness interfering with the bottom edge of the door harness grommet when opening/closing the front door(s). A mass production change is under study.
• 10237211May 15, 2023Electrical system, Engine cooling. The CX-90 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
• 10237197May 9, 2023Electrical system. The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
• 10237212May 1, 2023Fuel system. Some customers will report that their fuel filler lid (door) was stuck closed and would not open to refuel the vehicle. The fuel door may or may not be missing.
• 10235579Apr 28, 2023Equipment. Mazda Connected Services - Frequently Asked Questions (FQA)
• 10235576Apr 25, 2023Equipment, Engine cooling, Latches, locks and linkages. Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unlock,Lights ON / OFF. 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
• 10235696Apr 14, 2023Electrical system. Qi Wireless Charger symptom troubleshooting
• 10235693Apr 13, 2023Fuel system. Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-019/21 - FUEL-FILLER LID PANEL IS DEFORMED for 2019-2021 Mazda3 and 2020-2021 CX-30 are present.
• 10235705Apr 4, 2023Electrical system. This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
• 10235415Apr 3, 2023Seats. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
• 10233568Mar 31, 2023Body and structure. Some customers may report that the front door(s) makes a noise at the front when moving the door to open or close it. When a front door is opened and closed, an abnormal noise is heard with the movement. This is caused by the closing operation, the harness and door to rub against each other, causing abnormal noise.

← All problems reported for the 2024 Mazda CX-90