2013 Mazda MAZDA3 Technical Service Bulletins

504 technical service bulletins (TSBs) are on record for the 2013 Mazda MAZDA3. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10120378Jul 24, 2017Equipment. Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (OCV). The temporary entry of the foreign object triggers a check engine…
• 10111036Jul 12, 2017Electrical system. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.
• 10111035Jul 12, 2017Transmission and drivetrain, Engine, Electrical system. Some 2012-2016 Mazda3s, 2013-2015 CX-5s and 2014-2015 Mazda6s may experience the Check Engine Light ON with DTC P0101 and/or P061B and/or driveability problem after reprogramming the PCM using IDS versions 105.02 to 105.04. If the PCM is reprogrammed with any software number included in the attached file and the throttle valve has too much carbon build up, the engine air amount calculation by the problem software…
• 10120372Jul 6, 2017Steering. Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shift lever vibrates when driving in 3rd or 4th gear. This is caused by inappropriate transmission internal parts.
• 10111042Jul 6, 2017Electrical system, Transmission and drivetrain. Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.
• 10111031Jul 6, 2017Lane departure. Blind Spot Monitoring (BSM) system frequently asked questions (FAQ)
• 10111045Jul 5, 2017Electrical system. Mazda Motor Corporation is extending the warranty coverage for specific repair of instrument panel on certain 2010-2013 Mazda3 vehicles produced from May 6, 2010 through July 19, 2013. The warranty coverage for instrument panel replacement due to warping or a gap is extended to 7 years (84 months) from the original New Vehicle Limited Warranty (Normal Warranty) start date or April 30, 2018 whichever is later, with…
• 10111023Jun 20, 2017Body and structure. CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or other similar tools can easily damage the stay dampers. NOTE: Stay damper parts received with Vice Grip marks will not be covered under warranty.
• 10120354Jun 12, 2017Transmission and drivetrain. Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) Hard to shift into 3rd, 4th, 5th, and/or 6th gear Shift lever vibrates when driving in 3rd or 4th gear. This is caused by inappropriate transmission internal parts.
• 10116233Jun 1, 2017Electrical system, Equipment, Engine cooling. Mazda Motor Corporation is extending the warranty coverage for specific repair of instrument panel on certain 2010-2013 Mazda3 vehicles produced from May 6, 2010 through July 19, 2013. The warranty coverage for instrument panel replacement due to warping or a gap is extended to 7 years (84 months) from the original New Vehicle Limited Warranty (Normal Warranty) start date or April 30, 2018 whichever is later, with…
• 10118129May 22, 2017Electrical system. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer noticed this symptom.
• 10116227May 18, 2017Electrical system, Engine. Mazda Motor Corporation is extending the warranty coverage for specific repair of instrument panel on certain 2010-2013 Mazda3 vehicles produced from May 6, 2010 through July 19, 2013. The warranty coverage for instrument panel replacement due to warping or a gap is extended to 7 years (84 months) from the original New Vehicle Limited Warranty (Normal Warranty) start date or April 30, 2018 whichever is later, with…
• 10186343May 1, 2017Electrical system, Equipment. Gap between Instrument Panel and Information Display Warranty Extension Program - Special Service Program (SSP) A9
• 10111012Mar 13, 2017Equipment, Electrical system. Some vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software.
• 10111011Mar 9, 2017Exterior lighting. Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limited Warranty term.
• 10111010Mar 9, 2017Wheels. Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below.The damage extends to the front surface of the aluminum wheel partly or entirely.
• 10185806Jan 13, 2017Exterior lighting. Excessive condensation or water within the headlamp assembly caustion.
• 10092574Aug 30, 2016Body and structure. Some customers may complain about the dashboard upper panel just above the information display (a) is warping, generating a gap (b). Replace dashboard.
• 10092584Aug 26, 2016Engine. There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This service bulletin is to inform you about the water pump sealing mecha-nism and the criteria if replacement is necessary or not.
• 10092487Aug 11, 2016Equipment. Raising a vehicle with a jack can be dangerous if not done properly. The vehicle can slip off the jack and seri-ously injure someone. In this service information, some important warnings and cautions have been taken from the owner’s manual. For mazda customers who have questions about safely lifting their vehicle to change a flat tire or to install snow chains, please provide a copy of the attached handout for them.
• 10091610Jul 22, 2016Body and structure. When removing parts from a vehicle, take caution of this symbol "r". Failing to replace the non-reusable part may cause a system failure.
• 10090763Jul 22, 2016Body and structure. When removing parts from a vehicle, take caution of this symbol "r". Failing to replace the non-reusable part may cause a system failure.
• 10085383Jul 8, 2016Electrical system. Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab.
• 10105886Jun 26, 2016Equipment. When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are resent and correctly installed. In most cases you will find that the bulb seal no. 1 (a) or hid bulb seal no. 1 (b) and bulb seal no.
• 10092724Jun 24, 2016Engine. If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely.metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold.
• 10085289Jun 24, 2016Engine. If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely.metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold.
• 10092783Jun 16, 2016Engine. Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.•p0015:00 - exhaust cmp timing over-retarded•p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (ocv). The temporary entry of the foreign object triggers a check engine…
• 10092061Jun 16, 2016Engine. Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.•p0015:00 - exhaust cmp timing over-retarded•p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (ocv). The temporary entry of the foreign object triggers a check engine…
• 10092781Jun 10, 2016Electrical system. Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. This concern may be caused by an internal failure of the ignition coil(s) due to a high difference between cold and warm ambient temperatures. The production method of the ignition coil has been changed to eliminate this…
• 10092026Jun 10, 2016Engine. Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. This concern may be caused by an internal failure of the ignition coil(s) due to a high difference between cold and warm ambient temperatures. The production method of the ignition coil has been changed to eliminate this…
• 10092345May 27, 2016Electrical system. When performing electrical repairs on the instrument panel harness (e.g. 2010 mazda3 dashboard upper panel sticky surface ssp99), take caution when re-connecting connectors 0918-501 and 0920-403. Both connectors are identical and near the same location. If connected incorrectly, multiple electrical malfunctions will occur (e.g. Hazard lights stay on).
• 10092322May 27, 2016Engine. Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. Instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks.
• 10093288May 10, 2016Equipment. Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. To improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as of february 2010.customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.
• 10093375May 4, 2016Electrical system, Exterior lighting. If you encounter the hazard warning lights staying on after a dash repair, you may have crossed the hazard warning switch connector with another connector, such as the bluetooth microphone connector. The two connectors have the same number of pins.
• 10092237May 4, 2016Engine. The 2016 cx-9 with the skyactiv®-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv® oil filters. The unique oil filter can be identified with two white bands as shown below.
• 10093366May 2, 2016Electrical system. If you encounter a vehicle with dtc p0137 (circuit low input), check the rear harness at the red circled area in the following diagram. If an aftermarket alarm system is installed, the rear harness might have received damage from electro-tap connectors (a) or to the protector tube (b). This damage is not covered under warranty.
• 10086522Apr 29, 2016Electrical system. If you encounter a vehicle with dtc p0137 (circuit low input), check the rear harness at the red circled area in the following diagram. If an aftermarket alarm system is installed, the rear harness might have received damage from electro-tap connectors (a) or to the protector tube (b). This damage is not covered under warranty.
• 10093186Apr 28, 2016Body and structure. Some vehicles may exhibit rust or blistering on the inner side of the liftgate/trunk lid, where it contacts the weatherstrip (as shown below). The paint may become damaged by weatherstrip chafing caused by liftgate/trunk lid vibration while driving. To eliminate this concern on cx-5, silicone is applied to the lip of the weatherstrip to reduce friction against the liftgate.
• 10092421Apr 28, 2016Electrical system. When reprogramming a control module, always use the gr-8 battery management system power supply mode. If not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode prevents the vehicle battery from being discharged. This allows the ids to reprogram a control module without interference from a weak or undercharged vehicle battery.
• 10092413Apr 28, 2016Exterior lighting. Some customers may complain about improper operation of the auto-dimming mirror. This may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. Hanging a parking permit from the mirror). Use a soft cloth with mild detergent to clean the mirror. Harsh detergent may damage the front and/or rear light sensor(s).
• 10093259Apr 13, 2016Engine. Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.•p0015:00 - exhaust cmp timing over-retarded•p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (ocv). The temporary entry of the foreign object triggers a check engine…
• 10086463Apr 13, 2016Electrical system. Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with bluetooth phone calls when the smartphone is paired with a vehicle or wireless headset. The issue extends to gps voice navigation for some, but streaming music over bluetooth appears to be unaffected. Specifically, dozens of users in the apple support communities and macrumors discussion forums claim to be…
• 10086431Apr 5, 2016Electrical system. Customers that are registered with tomtom to update their mazda tomtom system (using tomtom home software) may have recently received this e-mail: please note that this is not an operating system update (aka firmware), this is an update to the file that the system uses to quickly find gps satellites. This file is usually updated daily but the customer does not need to update this file for their system to work…
• 10185967Mar 30, 2016Equipment, Electrical system. When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other vehicle becomes “linked” to the VIN of that vehicle.
• 10185966Mar 30, 2016Other or unknown, Equipment. This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions.
• 10091406Mar 30, 2016Equipment. When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other vehicle becomes “linked” to the vin of that vehicle.
• 10091393Mar 30, 2016Visibility (wipers, defrost, mirrors). This article provides hvac heater/defroster operating tips using mode selector dial. This includes the use of intermediate positions.
• 10091265Mar 30, 2016Equipment. When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other vehicle becomes “linked” to the vin of that vehicle.
• 10091263Mar 30, 2016Visibility (wipers, defrost, mirrors). This article provides hvac heater/defroster operating tips using mode selector dial. This includes the use of intermediate positions.
• 10185969Mar 24, 2016Equipment. Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack.

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