2014 Mazda MAZDA3 Technical Service Bulletins

882 technical service bulletins (TSBs) are on record for the 2014 Mazda MAZDA3. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10092070Jun 24, 2016Visibility (wipers, defrost, mirrors). Some customers may complain that in extreme cold weather conditions, the sunroof may suddenly open by itself when the heater is on. This concern may be due to a short in the sunroof switch (a) caused from conden-sation generated between the roof panel and the seal. To eliminate this concern in the future, a protective film has been installed to the switch and a pad installed to the harness.
• 10085289Jun 24, 2016Engine. If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely.metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold.
• 10085288Jun 24, 2016Brakes. In certain conditions, smart city brake support (scbs) may operate unintentionally. The owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal objects, bumps, or protruding objects on the road.when passing through a toll gate.when passing under a vinyl curtain or flag.plastic objects such as pylons.two-wheeled vehicles…
• 10092916Jun 20, 2016Engine. When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following dtc(s) stored in memory.•p0300 - random misfire detected•p0301 - cylinder no.1 misfire detected•p0302 - cylinder no.2 misfire detected •p0303 - cylinder no.3 misfire…
• 10092062Jun 20, 2016Engine. When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following dtc(s) stored in memory.•p0300 - random misfire detected•p0301 - cylinder no.1 misfire detected•p0302 - cylinder no.2 misfire detected •p0303 - cylinder no.3 misfire…
• 10070556Jun 20, 2016Equipment. Summary to be provided on a future date.
• 10070554Jun 20, 2016Equipment. Summary to be provided on a future date.
• 10092783Jun 16, 2016Engine. Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.•p0015:00 - exhaust cmp timing over-retarded•p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (ocv). The temporary entry of the foreign object triggers a check engine…
• 10092061Jun 16, 2016Engine. Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.•p0015:00 - exhaust cmp timing over-retarded•p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (ocv). The temporary entry of the foreign object triggers a check engine…
• 10092781Jun 10, 2016Electrical system. Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. This concern may be caused by an internal failure of the ignition coil(s) due to a high difference between cold and warm ambient temperatures. The production method of the ignition coil has been changed to eliminate this…
• 10092026Jun 10, 2016Engine. Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. This concern may be caused by an internal failure of the ignition coil(s) due to a high difference between cold and warm ambient temperatures. The production method of the ignition coil has been changed to eliminate this…
• 10092775Jun 9, 2016Body and structure. Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel. To increase the holding force, the shape of glass run channel has been changed and non-woven pads have been attached to the glass run channel.
• 10092025Jun 9, 2016Body and structure. Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel. To increase the holding force, the shape of glass run channel has been changed and non-woven pads have been attached to the glass run channel.
• 10092773Jun 6, 2016Body and structure. Some vehicles may exhibit rust/paint blister (a) on the trunk lid around the license plate lights (b). This is caused by the paint coating on the welding spots not being thick enough. To correct this problem, a process to grind down the welding spots prior to painting has been added.
• 10092024Jun 6, 2016Body and structure. Some vehicles may exhibit rust/paint blister (a) on the trunk lid around the license plate lights (b). This is caused by the paint coating on the welding spots not being thick enough. To correct this problem, a process to grind down the welding spots prior to painting has been added.
• 10091625Jun 6, 2016Electrical system. Some vehicles may have dtc c1001:92 stored in memory. Dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). It does not mean there is an actual fsc defect. In some cases the customer may have a concern with the lane departure warning system (ldws) and/or high beam control system (hbc). In other cases this dtc might be found without a related customer concern.
• 10093418May 27, 2016Equipment, Electrical system. Some customers may report that when using their iphone with bluetooth audio that they cannot select a new song or a different song will play.if the customer selects a different song, most of the time it will continue playing the current song.if the customer should select the current song again, it may start playing a different song.
• 10092322May 27, 2016Engine. Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. Instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks.
• 10093280May 17, 2016Equipment. Some customers may complain that the air from the vents is not cold when the air conditioner is on. This could be caused by dust generated during polishing of the a/c pipes at production remaining in the pipes due to insuffi-cient washing. The dust then circulates in the a/c system causing the condenser to clog and the a/c system to become inoperative. To correct the problem, the polishing process of the a/c pipes…
• 10093288May 10, 2016Equipment. Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. To improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as of february 2010.customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.
• 10092237May 4, 2016Engine. The 2016 cx-9 with the skyactiv®-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv® oil filters. The unique oil filter can be identified with two white bands as shown below.
• 10093265May 3, 2016Electrical system. All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process.
• 10093366May 2, 2016Electrical system. If you encounter a vehicle with dtc p0137 (circuit low input), check the rear harness at the red circled area in the following diagram. If an aftermarket alarm system is installed, the rear harness might have received damage from electro-tap connectors (a) or to the protector tube (b). This damage is not covered under warranty.
• 10093187Apr 29, 2016Engine. Some vehicles may exhibit an engine vibration and rattle noise at idle in d or r range after the engine reaches normal operating temperature. This may be caused by the orifice of the oil-filled no.3 engine mount becoming clogged with deposits generated inside, changing the damping characteristic of the engine mount. To correct the problem, the engine mount has been/will be modified.
• 10086522Apr 29, 2016Electrical system. If you encounter a vehicle with dtc p0137 (circuit low input), check the rear harness at the red circled area in the following diagram. If an aftermarket alarm system is installed, the rear harness might have received damage from electro-tap connectors (a) or to the protector tube (b). This damage is not covered under warranty.
• 10092421Apr 28, 2016Electrical system. When reprogramming a control module, always use the gr-8 battery management system power supply mode. If not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode prevents the vehicle battery from being discharged. This allows the ids to reprogram a control module without interference from a weak or undercharged vehicle battery.
• 10092413Apr 28, 2016Exterior lighting. Some customers may complain about improper operation of the auto-dimming mirror. This may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. Hanging a parking permit from the mirror). Use a soft cloth with mild detergent to clean the mirror. Harsh detergent may damage the front and/or rear light sensor(s).
• 10093165Apr 19, 2016Visibility (wipers, defrost, mirrors), Body and structure. Some vehicles may exhibit a noise from the bottom of the a-pillar when driving on rough roads or over bumps. This is caused by the cowl upper plate and/or dash upper panel interfering with the wiper bracket. For the affected vehicles, a clearance needs to be created between the wiper bracket and cowl upper plate and between the wiper bracket and dash upper panel. To correct the concern, additional sealing and…
• 10093145Apr 19, 2016Equipment, Electrical system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 56.00.760 or later).•some street names in canada are not displayed.•navigation does not allow to set certain cities as destination.•navigation does not announce voice guidance for street names.•navigation turns to a black screen remaining the task bar.•turn -by-turn navigation guidance does not…
• 10093143Apr 15, 2016Suspension. Some vehicles may exhibit one or more of the following noises from the front suspension.•a squeaking noise from the front shock absorber when turning the steering wheel at a vehicle standstill caused by stick-slip between the front strut bearing and the coil spring.•a popping noise from the front shock absorber when passing over speed bumps caused by the bump stop-per contacting the strut bearing when the shock…
• 10093259Apr 13, 2016Engine. Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.•p0015:00 - exhaust cmp timing over-retarded•p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (ocv). The temporary entry of the foreign object triggers a check engine…
• 10086463Apr 13, 2016Electrical system. Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with bluetooth phone calls when the smartphone is paired with a vehicle or wireless headset. The issue extends to gps voice navigation for some, but streaming music over bluetooth appears to be unaffected. Specifically, dozens of users in the apple support communities and macrumors discussion forums claim to be…
• 10093127Apr 7, 2016Engine. Some vehicles may experience the check engine light on with dtc p0421:00 (catalytic converter system) with-out experiencing poor engine performance or misfire (mitsubishi pcm only).this is caused by improper control logic of the pcm that may detect false error of the a/f sensor, resulting in false detection of p0421.
• 10086424Apr 1, 2016Electrical system. Mazda connect software version 55.00.760 is now available on ms3. Use this version for all mazda connect updates, including open ssp98 vehicles. If ssp98 is closed, use tsb 09-024/16 to repair the vehicles.click on "ids/infotainment", then "mazda connect updates" to download it. Update your usb drives according to the instructions in tsb 09-024/16.also make sure to select "all files" for "save as type:".
• 10185967Mar 30, 2016Equipment, Electrical system. When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other vehicle becomes “linked” to the VIN of that vehicle.
• 10185966Mar 30, 2016Other or unknown, Equipment. This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions.
• 10185965Mar 30, 2016Electrical system. Some customers may complain about a MAZDA CONNECT display screen flickering on and off. This may be caused by poor terminal contact at the engine compartment ACC Relay.
• 10185964Mar 30, 2016Equipment, Visibility (wipers, defrost, mirrors). Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. This is caused by an incorrectly learned zero-point (closed position) of the Active Driving Display. The main reason this happens is because an object (e.g. gloves, paper, etc.) was placed in the storage area where the mirror and optical…
• 10091406Mar 30, 2016Equipment. When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other vehicle becomes “linked” to the vin of that vehicle.
• 10091403Mar 30, 2016Equipment. Some customers may complain about a mazda connect display screen flickering on and off. This may be caused by poor terminal contact at the engine compartment acc relay.
• 10091393Mar 30, 2016Visibility (wipers, defrost, mirrors). This article provides hvac heater/defroster operating tips using mode selector dial. This includes the use of intermediate positions.
• 10091392Mar 30, 2016Equipment. Some customers may claim that it is impossible or difficult to view the active driving display, even if the position of the display is adjusted through the settings screen. This is caused by an incorrectly learned zero-point (closed position) of the active driving display. The main reason this happens is because an object (e.g. Gloves, paper, etc.) was placed in the storage area where the mirror and optical…
• 10091265Mar 30, 2016Equipment. When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other vehicle becomes “linked” to the vin of that vehicle.
• 10091263Mar 30, 2016Visibility (wipers, defrost, mirrors). This article provides hvac heater/defroster operating tips using mode selector dial. This includes the use of intermediate positions.
• 10091262Mar 30, 2016Engine. Some customers may complain about a mazda connect display screen flickering on and off. This may be caused by poor terminal contact at the engine compartment acc relay.
• 10091261Mar 30, 2016Equipment. Some customers may claim that it is impossible or difficult to view the active driving display, even if the position of the display is adjusted through the settings screen. This is caused by an incorrectly learned zero-point (closed position) of the active driving display. The main reason this happens is because an object (e.g. Gloves, paper, etc.) was placed in the storage area where the mirror and optical…
• 10185969Mar 24, 2016Equipment. Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack.
• 10185968Mar 24, 2016Equipment, Electrical system. Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.
• 10091433Mar 24, 2016Equipment. Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device
• 10091361Mar 24, 2016Equipment. Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack.

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