2015 Mazda MAZDA3 Technical Service Bulletins

744 technical service bulletins (TSBs) are on record for the 2015 Mazda MAZDA3. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10105465Aug 12, 2015Steering. Some vehicles may exhibit an unusual thumping noise from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. Note: the noise will not occur if the steering wheel is in the center or full right position. The noise is caused when the edge of the left side inner ball joint gets stuck with the steering gear housing. To…
• 10105467Aug 10, 2015Electrical system, Equipment. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.753 or later). • turn -by-turn navigation guidance does not display on on the active driving display (for vehicles with 55.00.750). • every time the navigation is turned on, the vehicle position starts from the location (dealer) where the cmu was updated from version 55.00.650 to 55.00.750. •…
• 10105481Aug 7, 2015Equipment. Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to dag exchange central (mxconnect>parts and accessories>parts>programs>exchange central) for component availability, source of technical support and prior authorization requirement.
• 10105501Aug 6, 2015Engine, Equipment. Some vehicles may experience the check engine light on with dtc p2610 and p2507 stored in memory after engine start and room fuse 15a (a) removed. • p2610:00: instrument cluster internal engine off timer performance problem • p2507:00: pcm battery voltage low input as a past malfunction, the customer will not notice it (no warning light illuminated), but the dtc may be found during a vehicle service. P2507 in this…
• 10105487Aug 6, 2015Equipment, Engine. Some customer using “flexible” setting for oil change in the maintenance monitor may notice that the oil change due notification will not work because of improper control logic of the pcm. This tsb is applicable for the following cases. • the oil change due notification does not come on, even after mileage exceeded 10,000 miles. • oil life in the center display is still less than 40% even though the mileage…
• 10105503Aug 4, 2015Engine. Some vehicles may exhibit an engine vibration and rattle noise at idle in d or r range after the engine reaches normal operating temperature. This may be caused by the orifice of the oil-filled no.3 engine mount becoming clogged with deposits generated inside, changing the damping characteristic of the engine mount. To correct the problem, the engine mount has been modified.
• 10105502Aug 4, 2015Transmission and drivetrain, Equipment, Engine. Some vehicles may experience the check engine light on with dtc p0421:00 (catalytic converter system) without experiencing poor engine performance or misfire (mitsubishi pcm only). This is caused by improper control logic of the pcm that may detect false error of the a/f sensor, resulting in false detection of p0421. To correct the problem, the control logic of the pcm has been changed.
• 10099415Jul 24, 2015Equipment. Some vehicles may exhibit a warped rear mudguard with the surface edge (a) visible from outside the vehicle, causing a poor appearance. In the worst case, it could touch the tire and cause a rubbing noise. The deformation is due to product variation.
• 10099418Jul 21, 2015Steering. Some vehicles may exhibit an unusual thumping noise from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. Note: the noise will not occur if the steering wheel is in the center or full right position. The noise is caused when the edge of the left side inner ball joint gets stuck with the steering gear housing. To…
• 10099417Jul 21, 2015Equipment. Some vehicles using an auxiliary heater (block heater) may experience the check engine light on with dtc p0116:00 or p011a when starting in cold weather below 32 °f (0 °c). • p0116:00: ect sensor no.1 circuit range/performance problem • p011a:00: ect sensor no.1/no.2 performance problem. This is caused by error detection logic of the pcm. To correct the problem, the control logic of the pcm has been changed.
• 10099420Jul 14, 2015Engine. Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine oil pressure switch. This concern may be caused by a lack of durability of the oil pressure switch under these conditions. To correct the problem, the oil pressure switch has been improved to increase the durability in cold ambient temperatures. All skyactiv engines equipped with oil pressure switch part…
• 10117772Jul 7, 2015Electrical system, Equipment. Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2014-2015 Mazda3 vehicles, equipped with MAZDA CONNECTTM System.This SSP98 supersedes MSP41 and Service Bulletins 09-034/13 and 09-006/14. The latest version of software for the Connectivity Master Unit (CMU) is now available. By updating the CMU software, the features and functionality of the MAZDA CONNECTTM system will be…
• 10099432Jul 1, 2015Equipment. Some customers may complain that the active driving display (a) vibrates when driving over a bump and/or cannot be adjusted to a viewable position using the commander switch. This is caused by the axis of the active driving display popping out of position if the customer manually opens or closes the display, or closes the display with objects placed in the storage area (b) for the display.
• 10099431Jul 1, 2015Equipment. Some customers may complain about a whine noise from the speakers when listening to the am radio with the blower motor on. This concern may be caused by an internal failure of the audio unit. To correct the problem, the internal circuit of the audio unit has been changed.
• 10099265Jun 17, 2015Equipment. Some vehicles may experience a lack of power during hard acceleration (approx. 6,000 rpm) in cold weather conditions below 32 °f (0 °c). Dtcs p0300:00, p0301:00 and/or p0302:00 are stored in memory. • p0300:00: random misfire detected • p0301:00: cylinder no. 1 misfire detected • p0302:00: cylinder no. 2 misfire detected this is caused by improper control logic of the pcm. The pcm may detect a false misfire under…
• 10099302Jun 10, 2015Electrical system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.650a or later). For all vehicles: • navigation or other screen freezes or reboots. • system does not recognize usb/sd card. • some menu of music source selection is grayed out. • when using the call button on the cell phone to make a call, the call sound is short. • navigation turns to a…
• 10099409Jun 2, 2015Fuel system. Some vehicles may exhibit a tapping noise coming from inside the fuel tank (under the rear seat) when idling after the fuel tank has been filled up. The noise disappears after driving and consuming some fuel. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands.
• 10099408Jun 2, 2015Equipment. Some customers may complain about a loose rear console lid (a). This may be caused by hinge pins coming partially off (b) or completely off.
• 10099407Jun 2, 2015Electrical system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.650a or later). For all vehicles: • navigation or other screen freezes or reboots. • system does not recognize usb/sd card. • some menu of music source selection is grayed out. • when using the call button on the cell phone to make a call, the call sound is short. • navigation turns to a…
• 10099404Jun 2, 2015Transmission and drivetrain. Some vehicles may experience a lack of power during hard acceleration (approx. 6,000 rpm) in cold weather conditions below 32 °f (0 °c). Dtcs p0300:00, p0301:00 and/or p0302:00 are stored in memory. • p0300:00: random misfire detected • p0301:00: cylinder no. 1 misfire detected • p0302:00: cylinder no. 2 misfire detected this is caused by improper control logic of the pcm. The pcm may detect a false misfire under…
• 10105432May 27, 2015Equipment. Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). • p0842:00 - oil pressure switch no. 1 (oil pressure switch b) stuck on • p0847:00 - oil pressure switch no. 2 (oil pressure switch a) stuck on • p0872:00 - oil pressure switch no. 3 (oil pressure switch a) stuck on • p0877:00 - oil…
• 10105437May 25, 2015Body and structure. Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback will not latch (half latch) when closing. This is caused by the topper rubber, a component of the liftgate latch and lock actuator (a), hardening when the temperature drops below freezing. The stopper rubber has now been improved to eliminate this concern.
• 10105445May 18, 2015Body and structure. Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel. To increase the holding force, the shape of glass run channel has been changed and non-woven pads have been attached to the glass run channel.
• 10105447May 15, 2015Equipment. Some vehicles may exhibit the check engine light on with dtc p0456 stored in the pcm memory. • p0456: evap system leak detected (very small leak) the concern is most likely the result of the customer not getting the fuel cap completely closed after fueling the vehicle. This causes a small fuel vapor leak and turns dtc p0456 on.
• 10105455May 12, 2015Suspension. Some vehicles may exhibit one or both of the following noises from the front shock absorber. • a popping noise when passing over speed bumps. • a squeaking noise when turning the steering wheel at a vehicle standstill. To correct the problem, the shape of the bump stopper has been modified and a protector has been installed onto the coil spring.
• 10105453May 12, 2015Equipment. Some vehicles may experience a check engine light on with dtcs p0011:00 and/or dtc p0012:00 stored in memory. • p0011:00: electric variable valve timing control system - over-advanced) • p0012:00: electric variable valve timing control system - (over-retarded) this concern may be caused by variable valve timing (vvt) actuator spring shaft fatigue. During vehicle usage, the spring shaft may fail and cause incorrect…
• 10105450May 12, 2015Steering. Some vehicles may experience a clicking noise from the clock spring when turning the steering wheel. This is caused by an internal interference of the clock spring.
• 10058404May 12, 2015Steering. Mazda: information provided on repair procedure on clock spring when turning steering wheel, left or right, and a clicking noise is coming from clock spring internal interference. Model 2014-15 mazda3.
• 10099802Apr 24, 2015Suspension. Some vehicles may exhibit one or both of the following noises from the front shock absorber. • a popping noise when passing over speed bumps. • a squeaking noise when urning the steering wheel at a vehicle standstill. To correct the problem, the shape of the bump stopper has been modified and a protector has been installed onto the coil spring.
• 10099801Apr 24, 2015Equipment. Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). • p0842:00 - oil pressure switch no. 1 (oil pressure switch b) stuck on • p0847:00 - oil pressure switch no. 2 (oil pressure switch a) stuck on • p0872:00 - oil pressure switch no. 3 (oil pressure switch a) stuck on • p0877:00 - oil…
• 10099808Apr 17, 2015Latches, locks and linkages. Some vehicles may exhibit the rear console lid (a) not being able to latch due to a broken latch (b). The latch may be broken by excessive external force applied to the lid. To correct the problem, the rear console lid latch has been changed to increase the strength.
• 10099804Apr 17, 2015Equipment. Some vehicles may exhibit corrosion around the spot welds in the trunk opening under the rear window. This is caused by insufficient paint thickness at the spot welds. To correct the problem, the paint thickness has been improved
• 10099809Apr 13, 2015Equipment. Some vehicles may experience a popping noise coming from the speaker(s) when operating the power window master switches at the driver’s door. This is caused by insufficient noise supression in the tuner amp unit (tau). To correct the problem, the internal noise supressor in the tau has been changed
• 10099684Mar 30, 2015Equipment. Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). • p0842:00 - oil pressure switch no. 1 (oil pressure switch b) stuck on • p0847:00 - oil pressure switch no. 2 (oil pressure switch a) stuck on • p0872:00 - oil pressure switch no. 3 (oil pressure switch a) stuck on • p0877:00 - oil…
• 10099685Mar 26, 2015Equipment. Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). • p0842:00 - oil pressure switch no. 1 (oil pressure switch b) stuck on • p0847:00 - oil pressure switch no. 2 (oil pressure switch a) stuck on • p0872:00 - oil pressure switch no. 3 (oil pressure switch a) stuck on • p0877:00 - oil…
• 10099687Mar 20, 2015Visibility (wipers, defrost, mirrors). Some vehicles may exhibit a squeaking noise from the windshield wiper link when operating the wipers. This noise may be caused by rust on the sliding parts from water entry through the pivot (a). To prevent water entry, the pivot cover (b) has been enlarged and an o-ring has been added to the pivot.
• 10099691Mar 16, 2015Visibility (wipers, defrost, mirrors). Some vehicles may exhibit a squeaking noise from the windshield wiper link when operating the wipers. This noise may be caused by rust on the sliding parts from water entry through the pivot (a). To prevent water entry, the pivot cover (b) has been enlarged and an o-ring has been added to the pivot.
• 10099692Mar 10, 2015Equipment. Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). • p0842:00 - oil pressure switch no. 1 (oil pressure switch b) stuck on • p0847:00 - oil pressure switch no. 2 (oil pressure switch a) stuck on • p0872:00 - oil pressure switch no. 3 (oil pressure switch a) stuck on • p0877:00 - oil…
• 10100711Feb 27, 2015Electrical system. Some customers may complain about the mazda connect clock (in the center display) changing on its own and displaying the time of the next time zone (one hour shifted from the actual). This occurs when the gps sync is set on in the clock settings and the vehicle is used where two different time zones exist. This concern is caused by a writing error of the time zones in the sd card software (map data). The sd card…
• 10100708Feb 27, 2015Equipment. Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe when removing oxygen sensors and/or air fuel ratio sensors.
• 10100706Feb 27, 2015Equipment. Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. This may be caused by moisture which has been trapped and condensed between the paint and the rapgard. These types of stains can be removed with a heat gun or an infrared drier.
• 10100716Feb 13, 2015Electrical system. Some vehicles may have the blind spot monitoring (bsm) off indicator light flashing and dtc u3000:54 stored in memory. The concern is caused by inadequate bsm control module control logic. The bsm control module software has been updated to eliminate this concern.
• 10100734Feb 4, 2015Equipment. Some customers may complain about that air temperature from the air conditioner will not change by the air temperature control knob, and may be accompanied by some rattle noise from inside of the dash board. This concern may be caused by the temperature control link being pulled out of the hvac housing. To correct the problem, the temperature control link has been modified.
• 10100720Feb 4, 2015Fuel system. Some vehicles may exhibit a tapping noise coming from inside the fuel tank (under the rear seat) when idling after the fuel tank has been filled up. The noise disappears after driving and consuming some fuel. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands.
• 10100787Jan 14, 2015Body and structure. Some vehicles may exhibit a noise from the bottom of the a-pillar when driving on rough roads or over bumps. This is caused by the cowl upper plate and/or dash upper panel interfering with the wiper bracket. For the affected vehicles, a clearance needs to be created between the wiper bracket and cowl upper plate and between the wiper bracket and dash upper panel. To correct the concern, additional sealing and…
• 10100786Jan 14, 2015Body and structure. Some vehicles may exhibit a creaking noise from under the front of the vehicle when driving over bumps. The noise occurs at approx. 12 - 25 mph (20 - 40 km/h) when the road surface is wet or after a car wash. The noise becomes more noticeable when driving over higher bumps. The creaking noise is caused when the front lower control arm bushing(s) (a) become wet.
• 10100791Jan 8, 2015Electrical system. Some customers may complain about the mazda connect clock (in the center display) changing on its own and displaying the time of the next time zone (one hour shifted from the actual). This occurs when the gps sync is set on in the clock settings and the vehicle is used where two different time zones exist. This concern is caused by a writing error of the time zones in the sd card software (map data). The sd card…
• 10100790Jan 8, 2015Equipment. Some vehicles may exhibit poor reception of the fm radio where the reception cuts in and out erratically and/or the sound volume varies by itself. This concern may be caused by inadequate software of the tuner and amp unit (tau) or the audio unit. The software of the tau and the audio unit has been re-tuned for optimum fm radio reception.
• 10100794Jan 5, 2015Transmission and drivetrain. Some vehicles may exhibit one of the following concerns: • hard to shift into 3rd, 4th, 5th, and/or 6th gear. • sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) this is caused by a failure of the related clutch hub(s). To correct the problem of hard shifting, the shape of the 3-4 and 5-6 clutch hub has been changed. A surface treatment…
• 10099734Dec 12, 2014Visibility (wipers, defrost, mirrors). Some vehicles may exhibit a squeaking noise from the windshield wiper link when operating the wipers. This noise may be caused by rust on the sliding parts from water entry through the pivot (a). To prevent water entry, the pivot cover (b) has been enlarged and an o-ring has been added to the pivot.

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