2017 Mazda MAZDA3 Technical Service Bulletins

510 technical service bulletins (TSBs) are on record for the 2017 Mazda MAZDA3. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10111036Jul 12, 2017Electrical system. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.
• 10111042Jul 6, 2017Electrical system, Transmission and drivetrain. Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.
• 10111034Jul 6, 2017Visibility (wipers, defrost, mirrors). CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.
• 10111033Jul 6, 2017Exterior lighting. High Beam Control (HBC) system frequently asked questions (FAQ)
• 10111032Jul 6, 2017Forward collision avoidance. Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)
• 10111030Jul 6, 2017Lane departure. Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ)
• 10111029Jul 6, 2017Lane departure. Lane Departure Warning System (LDWS) frequently asked questions (FAQ)
• 10111028Jul 6, 2017Brakes. Smart City Brake Support (SCBS) frequently asked questions (FAQ)
• 10120367Jun 30, 2017Equipment. Some customers may experience that one or more of the door glasses will not open due to becoming stuck in the glass run channel. The root cause is still under investigation. To correct the problem, the parts source will be changed.
• 10120356Jun 15, 2017Electrical system. When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit software. To eliminate this from occurring in the future, the SAS control unit software has been modified.
• 10120352Jun 12, 2017Equipment. Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel. To increase the holding force, the shape of glass run channel has been changed and non-woven pads have been attached to the glass run channel.
• 10120348Jun 5, 2017Electrical system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the Active Driving Display as part of Mazda?s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software.
• 10111021Jun 5, 2017Electrical system. In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).
• 10120345Jun 2, 2017Equipment. Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down to around the joint portion (B) between the engine front cover and the oil pan.
• 10186334May 22, 2017Electrical system. Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.
• 10118129May 22, 2017Electrical system. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer noticed this symptom.
• 10186333May 16, 2017Equipment. Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.
• 10118128May 16, 2017Electrical system. All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).
• 10116229May 16, 2017Electrical system. An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system.
• 10186340May 15, 2017Electrical system. Active driving display caution (Update)
• 10116231May 15, 2017Equipment, Electrical system. Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. This is caused by an incorrectly learned zero-point (closed position) of the Active Driving Display. The main reason this happens is because an object (e.g. gloves, paper, etc. ) was placed in the storage area where the mirror and optical…
• 10098386Mar 27, 2017Equipment. Some vehicles equipped with mazda radar cruise control (mrcc) will not set (the system stays on standby) if the driver's seat belt is not fastened. This is a normal condition. Do not perform any repairs for this condition.
• 10111015Mar 16, 2017Suspension, Steering. Some vehicles may exhibit one or more of the following noises from the front suspension. A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle standstill caused by stick-slip between the front strut bearing and the coil spring. A popping noise from the front shock absorber when passing over speed bumps caused by the bump stopper contacting the strut bearing when the shock…
• 10099444Mar 16, 2017Equipment. Permanent dtcs are now displayed with the ids 104 update. The purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to pass a smog check. All pcm and tcm dtcs that turn on the check engine light can remain as a permanent dtc. They will not turn on the check engine light or cause drivability concerns. If you encounter a permanent dtc, ignore it and diagnose…
• 10099443Mar 10, 2017Equipment. Some vehicles may experience one of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch does not operate. (2) door locks repeatedly lock and unlock when approaching the vehicle with the advanced key. (3) key warning light (red) on while driving and dtc b10d1:23 and/or b10d3:23 is(are) stored. •b10d1:23 request switch (lf) circuit malfunction •b10d3:23 request switch (rf)…
• 10111011Mar 9, 2017Exterior lighting. Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limited Warranty term.
• 10098384Mar 6, 2017Equipment. When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other vehicle becomes “linked” to the vin of that vehicle.
• 10111007Mar 3, 2017Engine cooling. Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down to around the joint portion (B) between the engine front cover and the oil pan.
• 10111005Mar 2, 2017Engine cooling. When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s) stored in memory.?P0300 - Random misfire detected ?P0301 - Cylinder No.1 misfire detected ?P0302 - Cylinder No.2 misfire detected ?P0303 - Cylinder No.3 misfire…
• 10111004Mar 1, 2017Air bags, Electrical system, Equipment. When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit software. To eliminate this from occurring in the future, the SAS control unit software has been modified.
• 10186323Feb 27, 2017Equipment. Recall 0516j updated repair procedure
• 10186315Feb 17, 2017Brakes. Squeak noise from front brakes and/or groove marks on front disc plate
• 10185820Feb 14, 2017Electrical system. Owner Notification program ONP07 Mazda mobile start (MMS) system
• 10185817Feb 8, 2017Electrical system. Stopper plates for air bag module connectors have been established as new service parts
• 10185813Feb 8, 2017Electrical system, Equipment. If you experience issues with the current version of ID's such as missing tools or modules not showing after completing a network test, be advised that we are aware of these issues and are working to resolve them. As a counter measure, it is advised that you un-install ids and re-install version 103.00 and "do not update" until further notice.
• 10185810Jan 23, 2017Electrical system. All models - Stopper plates for air bag module coinnectors
• 10185806Jan 13, 2017Exterior lighting. Excessive condensation or water within the headlamp assembly caustion.
• 10186261Dec 22, 2016Lane departure, Electrical system, Equipment. Multi-Model - Blind Spot Monitoring (BSM) System Change (update)
• 10186263Dec 19, 2016Electrical system, Equipment. MAZDA Mobile start (MMS) cannot communicate with vehicle
• 10186258Dec 13, 2016Body and structure, Visibility (wipers, defrost, mirrors). Door glass will not open (stuck in run channel). Some customers may experience that one or more of the door glasses will not open due to becoming stuck in the glass run channel . The root cause is still under investigation. To correct the problem, the parts source will be changed.
• 10186253Dec 13, 2016Transmission and drivetrain, Equipment, Electrical system. Air intake mode does not work after repair of rain sensor, FBCM, IC, PCM, or TCM. After performing any one of the following repairs, the air intake link at the blower unit may disengage and result in the HVAC systemnot switching between recirculation and fresh air modes. * Replacing rain sensor * Replacing front body control module (FBCM) * Replacing instrument cluster (IC) * Reprogramming any control unit (PCM…
• 10185822Oct 25, 2016Back-over prevention (rear camera), Fuel system. Unusual engine noise after a cold engine start. Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhaust gas emissions. The noise does not indicate a malfunction.
• 10186926Oct 7, 2016Engine cooling. Maintenance monitor engine oil data reset
• 10186922Oct 7, 2016Electrical system. 2017 Mazda 3 and 6 - Do not update the Mazda connect system with an earlier version of software.
• 10186918Oct 7, 2016Electrical system. New IDs software version 102.00 and Update 102.01 is now available on MS3 IDs update 102.00 and 102.01 is now available on MS3 under the "IDs/Infotainment" tab.
• 10092584Aug 26, 2016Engine. There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This service bulletin is to inform you about the water pump sealing mecha-nism and the criteria if replacement is necessary or not.
• 10085281Aug 25, 2016Equipment. If you encounter a mazda3 where the air temperature of the climate control will not change, perform tsb 07-003/15 only if the vehicle is within in the vin range specified. Vehicles outside the vin range already have the modified temperature control link misted in the tsb.
• 10085276Aug 16, 2016Electrical system. The 2017 mazda3 and mazda6 have the latest mazda connect software (version 59). Do not attempt to update with the software version available on ms3 (version 55). If you update to an earlier version of software, the cmu will need to be sent in and reprogrammed. Contact technical hotline if this happens for shipping information.
• 10092487Aug 11, 2016Equipment. Raising a vehicle with a jack can be dangerous if not done properly. The vehicle can slip off the jack and seri-ously injure someone. In this service information, some important warnings and cautions have been taken from the owner’s manual. For mazda customers who have questions about safely lifting their vehicle to change a flat tire or to install snow chains, please provide a copy of the attached handout for them.
• 10084949Aug 10, 2016Equipment. When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other vehicle becomes “linked” to the vin of that vehicle.

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