2017 Mazda MX-5 Technical Service Bulletins

415 technical service bulletins (TSBs) are on record for the 2017 Mazda MX-5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10129565Jan 8, 2018Equipment. Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for the MAZDA CONNECT navigation system SD cards beingmanufactured with improper hardware, resulting in a data reading error during cold temperatures. To correctthe concern, the SD…
• 10129354Jan 2, 2018Electrical system. When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The navigation SD card has a malfunction.
• 10129349Dec 22, 2017Electrical system. In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis, aSpecial Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The (BSM) radar aiming is performed whenever the (BSM) control module, the (BSM) bracket or the rear bumper is replaced. The tool is available for loan on Mazda e-Store.
• 10185794Dec 18, 2017Electrical system, Air bags. Some vehicles may experience the CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A removed * P2610 Instrument cluster internal engine off timer performance problem * P2507 PCM battery voltage low input.
• 10129368Dec 5, 2017Equipment, Engine. Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
• 10188485Nov 17, 2017Body and structure, Visibility (wipers, defrost, mirrors). Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area. Adjacent vehicle (B) driving at same speed, even if the vehicle is still in the alert area. Customers who have owned previous Mazda vehicles are more likely to complain. The BSM control module has been…
• 10188484Nov 14, 2017Equipment, Body and structure. Some vehicles may exhibit the inner cloth(A) falling down at the rear end causing a poor appearance and obstructing the view of the back window. This is caused by: CASE A: The J-hook binding holding the inner cloth coming loose because the convertible top is opened/closed a lot or from high ambient temperatures.
• 10188488Nov 2, 2017Electrical system, Equipment. If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.
• 10123444Oct 27, 2017Electrical system, Exterior lighting. Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area.? Adjacent vehicle (B) driving at same speed, even if the vehicle is still in the alert area. Customers who have owned previous Mazda vehicles are more likely to complain. The BSM control module has been…
• 10123441Oct 9, 2017Equipment, Transmission and drivetrain. Some vehicles may exhibit one or more of the following symptoms with the manual transmission. ? A grinding noise occurs when the transmission is shifted from 1st to 2nd and/or from 2nd to 3rd gear or in the neutral position with the engine idling. ? It is impossible to shift into 2nd and/or 3rd gear while there is no problem shifting into other gears.
• 10123440Oct 9, 2017Electrical system, Visibility (wipers, defrost, mirrors). Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more likely to complain. The BSM control module has been modified to address this customer concern.
• 10118754Sep 13, 2017Electrical system, Equipment. IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.
• 10120385Sep 8, 2017Electrical system. Some vehicles may exhibit a buzzing noise from the driver (A) and/or passenger (B) side headrest speaker(s) when playing the audio system. This noise is caused by the upper part of the speaker interfering with the headrest pad. To correct the concern, the shape of the headrest pad will be changed to create sufficient clearance between the speaker and the headrest pad.
• 10118751Sep 1, 2017Exterior lighting, Forward collision avoidance. Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.
• 10118478Aug 29, 2017Body and structure, Equipment. Some vehicles may exhibit a wind noise (A) from the area between the front (B) and middle (C) roofs when driving at speeds over 37 mph (60 km/h). Due to parts variation, some vehicles may have a poor sealing between the weatherstrips of the front and middle roofs, causing a wind noise. To improve the sealing ability, urethane foam pads have now been installed to the weatherstrips.
• 10118475Aug 24, 2017Body and structure, Equipment. Some customers may complain that the the middle headliner looks loose at the center rear. This is caused by parts variation. To correct the concern, an additional fastener can be installed in the headliner.
• 10118472Aug 23, 2017Electrical system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazda?s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the…
• 10118479Aug 10, 2017Equipment. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth®, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux, Voice Command
• 10118468Aug 9, 2017Body and structure, Electrical system, Exterior lighting. When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will find that the Bulb Seal No. 1 (A) or HID Bulb Seal No. 1 (B) and Bulb Seal No.
• 10118467Aug 7, 2017Equipment, Electrical system. In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with…
• 10118466Aug 4, 2017Lane departure, Visibility (wipers, defrost, mirrors), Electrical system. Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more likely to complain. The BSM control module has been modified to address this customer concern.
• 10111043Jul 26, 2017Equipment. Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is above 176 degrees Fahrenheit (80 degrees Celsius).
• 10111038Jul 21, 2017Equipment, Electrical system. Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal operation of the CMU connecting to available devices on start up.
• 10120373Jul 12, 2017Electrical system. All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later).
• 10111036Jul 12, 2017Electrical system. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.
• 10111042Jul 6, 2017Electrical system, Transmission and drivetrain. Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.
• 10111040Jul 6, 2017Transmission and drivetrain. On 2016-2017 MX-5 vehicles with an automatic transmission, follow these steps to prevent breakage of the lock release button cover during installation. 1. Install the lock release button cover (A) in the select lever knob. a. Set the hook (B) of the cover in the select lever knob. b. Push in on the lower edge of the cover in the direction of the arrow to snap the tab (C) into place.
• 10111033Jul 6, 2017Exterior lighting. High Beam Control (HBC) system frequently asked questions (FAQ)
• 10111030Jul 6, 2017Lane departure. Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ)
• 10120371Jul 5, 2017Equipment. Some vehicles may exhibit the driver and/or passenger side tension band(s) (A) hanging down from the convertible top. Upon inspection, the plastic plate (A) of tension band is broken where it is riveted to the header panel (B). This is caused by insufficient strength of the plastic plate. To correct this issue, the configuration of the tension band will be changed to increase the strength. NOTE: The header panel is…
• 10120369Jun 30, 2017Body and structure. Some vehicles may exhibit a wind noise (A) from the area between the front (B) and middle (C) roofs when driving at speeds over 37 mph (60 km/h). Due to parts variation, some vehicles may have a poor sealing between the weatherstrips of the front and middle roofs, causing a wind noise. To improve the sealing ability, urethane foam pads have now been installed to the weatherstrips.
• 10120353Jun 12, 2017Body and structure. Some vehicles may exhibit rust (A) on the front door quarter glass guide (B) where it contacts the door beltline molding (C). The paint on the quarter glass guide gets damaged from vibration when the door is closed and when driving.This concern is caused by the beltline molding contacting the quarter glass guide due to production variances.
• 10120349Jun 8, 2017Transmission and drivetrain. Some vehicles may exhibit one or more of the following symptoms with the manual transmission. A grinding noise occurs when the transmission is shifted from 1st to 2nd and/or from 2nd to 3rd gear or in the neutral position with the engine idling. It is impossible to shift into 2nd and/or 3rd gear while there is no problem shifting into other gears. This may be caused by damage to 2nd and/or 3rd gears if the vehicle…
• 10120348Jun 5, 2017Electrical system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the Active Driving Display as part of Mazda?s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software.
• 10111021Jun 5, 2017Electrical system. In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).
• 10186334May 22, 2017Electrical system. Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.
• 10118129May 22, 2017Electrical system. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer noticed this symptom.
• 10118128May 16, 2017Electrical system. All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).
• 10116229May 16, 2017Electrical system. An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system.
• 10111017Mar 17, 2017Transmission and drivetrain. Some vehicles may exhibit one or more of the following symptoms with the manual transmission. A grinding noise occurs when the transmission is shifted from 1st to 2nd and/or from 2nd to 3rd gear or in the neutral position with the engine idling. It is impossible to shift into 2nd and/or 3rd gear while there is no problem shifting into other gears. This may be caused by damage to 2nd and/or 3rd gears if the vehicle…
• 10099444Mar 16, 2017Equipment. Permanent dtcs are now displayed with the ids 104 update. The purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to pass a smog check. All pcm and tcm dtcs that turn on the check engine light can remain as a permanent dtc. They will not turn on the check engine light or cause drivability concerns. If you encounter a permanent dtc, ignore it and diagnose…
• 10099443Mar 10, 2017Equipment. Some vehicles may experience one of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch does not operate. (2) door locks repeatedly lock and unlock when approaching the vehicle with the advanced key. (3) key warning light (red) on while driving and dtc b10d1:23 and/or b10d3:23 is(are) stored. •b10d1:23 request switch (lf) circuit malfunction •b10d3:23 request switch (rf)…
• 10111011Mar 9, 2017Exterior lighting. Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limited Warranty term.
• 10098384Mar 6, 2017Equipment. When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other vehicle becomes “linked” to the vin of that vehicle.
• 10099441Mar 3, 2017Equipment. On some 2017 mx-5 rf models, a rattle or click noise may be heard from the roof while driving. This can be caused by contact of the roof stopper related brackets. One of the following dry lubricants can be applied to this area to correct this concern: •wd-40 company wd-40® specialist™ dry lube ptfe spray •rustoleum corporation ptfe dry lubricant •blaster chemical companies, inc. Ptfe dry lube
• 10186323Feb 27, 2017Equipment. Recall 0516j updated repair procedure
• 10186318Feb 17, 2017Body and structure, Equipment. Rattle noise from header panel of convertible top.
• 10186317Feb 17, 2017Body and structure, Equipment. Convertible top inner cloth falling down causing poor appearance and obstructing view of back window.
• 10185820Feb 14, 2017Electrical system. Owner Notification program ONP07 Mazda mobile start (MMS) system
• 10185817Feb 8, 2017Electrical system. Stopper plates for air bag module connectors have been established as new service parts

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