2002 Mazda Protege Steering Problems
- Complaints
- 3about this part
- Share
- 3%of 98 total for the year
- Median mileage
- 79,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the steering of the 2002 Mazda Protege, 3% of the 98 complaints for this model year. Where a mileage was given, the median is 79,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My 80 year old mother was driving the car eastbound on sw 104 street when at the intersection of 127 ave. The steering wheel stopped responding and felt unattached to the wheels. I was informed today, by the Mazda service representative, that it was in fact the geering box that had failed. There were no fatalities but there could easily have been if it was not for the good samaritan that used his/her own vehicle to forcibly bring the car to a stop. Yesterday my mother was driving the car but if it had been another driver, a younger, faster driver, this incident could have been catastrophic.”
NHTSA complaint #10066580, filed 2004-04, 16,652 miles“2002 Mazda power steering pump failures. Pump has been replaced twice, now on its 3rd unit.. Car, a 2002 Mazda protege5 has approx. 102,000 miles on it. First failure was a complete failure with loss of steering with no warning noticed. 2nd pump leak was determined by mechanic causing erratic steering problems. First pump (on car when new) failed at 87,000 miles, 2nd occrred some 10,000 miles later. The third pump has only 3k miles and no way of telling how long it will last. Mazda denies all responsibility. Pumps has been replaced 2x and on its third pump on this car. …”
NHTSA complaint #10376300, filed 2011-01, 97,000 miles“On 2/7/2007 had a 15 mile highway ride, then proceeded three city blocks to park after exiting the highway. Place the stick shift in reverse to parallel park however no power steering available. Inevitably had to struggle with steering wheel to force the car into a parked position. Upon returning to the car within about 10 mins the problem seemed to self correct. However, the return 15 mile highway trip proved that the problem was not resolved when a right turn was made into a business complex -- the power steering failed. According to the mechanic, a seal needed to be replaced on a pump. …”
NHTSA complaint #10184032, filed 2007-03, 79,000 milesRelated service bulletins
- 10208556Feb 23, 2022Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
- 10186693Jan 21, 2021Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
Steering: other model years
Other parts of the 2002 Mazda Protege
20 complaintsTransmission and drivetrain
17 complaintsBrakes
11 complaintsAir bags
9 complaintsElectrical system
9 complaintsBody and structure
9 complaintsTires
9 complaintsEngine cooling
7 complaintsFuel system
7 complaintsEquipment
6 complaintsVehicle speed control
6 complaintsWheels
5 complaints
← All problems reported for the 2002 Mazda Protege
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology