2013 MINI Cooper Countryman Technical Service Bulletins

141 technical service bulletins (TSBs) are on record for the 2013 MINI Cooper Countryman. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10147697Mar 1, 2015Electrical system, Engine. Engine Misfire Due to Failed Ignition Coil. ? The Check Engine or Service Engine Soon (MIL) lamp is on with misfire fault(s) stored in the DME. ? Intermittent performance or rough running without a relevant DME fault stored The most likely cause is that an ignition coil has failed, which in many cases can be confirmed with basic diagnosis.
• 10147694Mar 1, 2015Equipment. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer.
• 10058506Mar 1, 2015Electrical system, Engine. Failed ignition coil causes engine misfire. High temperatures during operation causes different materials used in the ignition coil can deteriorate over time
• 10147108Feb 1, 2015Engine. SI M11 01 12February 2015 EngineTechnical Service This Service Information bulletin supersedes SI M11 01 12 dated March 2014. designates changes to this revision SUBJECT N16 and N18 Engine: Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak…
• 10147644Jan 1, 2015Electrical system, Equipment. "This Service Information bulletin supersedes SI M84 02 14 dated December 2014. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer…
• 10147643Jan 1, 2015Equipment. "SUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the phone back on. z The customer then enters the vehicle, but does not unlock the phone prior to turning the vehicle on.
• 10147642Jan 1, 2015Brakes. "SI M34 01 13January 2015 BrakesTechnical Service This Service Information bulletin supersedes SI 34 01 13 dated May 2014. designates changes to this revision SUBJECT Erroneous ""Service due"" Message Although Brake Lining Thickness is Above Minimum Specification. The yellow ""Service Due"" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the…
• 10148212Dec 1, 2014Equipment, Electrical system. Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service…
• 10148211Dec 1, 2014Equipment, Electrical system. Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without…
• 10148206Dec 1, 2014Engine cooling, Transmission and drivetrain. Dual Mass Flywheel: Diagnosis and Inspection. INFORMATION The following three criteria must to be checked, evaluated and the resulting findings documented on the repair order prior to replacing a dual-mass flywheel as defective: 1. Total rotational angle at no load condition (with applied torque less then 20 Nm) 2. Secondary plate longitudal axial play 3. Friction surface appearance changes due to thermal overload.
• 10057570Dec 1, 2014Engine cooling. Mini: some vehicles have turbocharger noise and a lack or loss of performance, due to restriction of turbocharger oil supply, resulting in oil starvation and seizing of turbocharger assembly. Model all.
• 10148447Nov 1, 2014Electrical system. iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
• 10148441Nov 1, 2014Electrical system, Equipment, Engine. N16 Engine: Oil Leak from Cylinder Head Sealing Plug. An oil leak can develop at a sealing plug located in the cylinder head, just below the vacuum pump. The sealing plug was not tightened sufficiently during production.
• 10149393Oct 1, 2014Equipment. MINI Motorer-Focused Satisfaction (MFS) Program. Based on Motorer feedback, MINI has determined that during the first three years of service, some vehicles may require specific additional service work to be performed. MINI USA, a division of BMW of North America, LLC ("MINI USA") is pleased to announce the following Motorer-Focused Satisfaction (MFS) Program.
• 10148058Sep 1, 2014Visibility (wipers, defrost, mirrors), Electrical system. Automatic Deactivation of Recirculation Mode. The customer states the recirculation display goes out, even though the recirculation button was switched on. CAUSE The automatic recirculation air deactivation feature was introduced in July 2012. Note: If the customer dislikes this feature, it can be deactivated by using the following steps.
• 10148391Aug 1, 2014Engine. N16 Engine: Oil Leak from Cylinder Head Sealing Plug. An oil leak can develop at a sealing plug located in the cylinder head, just below the vacuum pump. CAUSE The sealing plug was not tightened sufficiently during production.
• 10148150Jul 1, 2014Engine cooling. Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor which is integrated into the thermostat housing (not replaceable). This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting or a "Service Engine Soon"…
• 10148149Jul 1, 2014Engine cooling. Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor which is integrated into the thermostat housing (not replaceable). This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting or a "Service Engine Soon"…
• 10148358May 1, 2014Equipment. Automatic Deactivation of Recirculation Mode. The customer states the recirculation display goes out, even though the recirculation button was switched on. CAUSE The automatic recirculation air deactivation feature was introduced in July 2012. Note: If the customer dislikes this feature, it can be deactivated by using the following steps.
• 10148351May 1, 2014Visibility (wipers, defrost, mirrors), Equipment. Transportation Protective Sleeve Introduced for Windshield Wipers. The windshield wipers streak and judder. The windshield wiper blades become distorted during transportation and when in storage.
• 10148349May 1, 2014Brakes, Electrical system. Erroneous "Service due" Message Although Brake Lining Thickness is Above Minimum Specification. The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake…
• 10148347May 1, 2014Electrical system, Engine. N18: Service Engine Soon Lamp (MIL) May Come On at High Altitude. The Service Engine Soon lamp (MIL) is illuminated and engine power output is reduced. This could only occur only in areas high above sea level (greater than 5,000 feet) and more frequently with colder outside temperatures. The following faults will be stored in the DME, and no engine mechanical problems are found.
• 10148346May 1, 2014Engine cooling. N16: Fault 274D Mixture Adaptation Is Stored in the DME. Certain low speed, light-load driving conditions at lower outside temperatures could cause the Service Engine Soon lamp (MIL) to illuminate. The following fault would be stored in the DME: Fault 274D: Mixture adaptation, lower engine speed range (mixture too lean) CAUSE 1. Possible intake/exhaust leaks, or a faulty component as listed in the test plan 2…
• 10148297Apr 1, 2014Visibility (wipers, defrost, mirrors), Equipment, Electrical system. Window Regulators Squeak when Moving Up or Down. The front side windows can make a squeaking noise when operated.
• 10148293Apr 1, 2014Equipment, Engine. N16 and N18 Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid.
• 10147960Jan 1, 2014Engine, Fuel system. "N14 and N18 Engine: High-pressure Pump Repair Instruction. INFORMATION The current version of ISTA/D Repair Instruction 13 51 017, ""Removing and installing or replacing high-pressure pump (N14, N18)"" has a procedure error. The current version of the Repair Instruction states to replace the high-pressure supply hose on the N14 engine. The Repair Instruction also states not to replace the high-pressure supply hose…
• 10147958Jan 1, 2014Engine, Electrical system. N16: Fault 274D Mixture Adaptation Is Stored in the DME. Certain low speed, light-load driving conditions at lower outside temperatures could cause the Service Engine Soon lamp (MIL) to illuminate. The following fault would be stored in the DME: ??Fault 274D: Mixture adaptation, lower engine speed range (mixture too lean) CAUSE 1. Possible intake/exhaust leaks, or a faulty component as listed in the test plan 2…
• 10147956Jan 1, 2014Electrical system, Engine. "N16 and N18 Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid. DIAGNOSTIC Below is the procedure for identifying how far the engine oil has migrated inside the engine electrical harness, when this…
• 10044680Jan 1, 2014Engine. Mini: on certain model vehicles, an engine oil leak may occur, due to the compromised oil pump volume control solenoid valve, from the underside of engine. No model years listed. *pe updated 4/19/2013. *kb updated 3/11/14.
• 10150205Nov 1, 2013Brakes. "?SI M34 01 13 November 2013 BrakesTechnical Service This Service Information bulletin supersedes SI 34 01 13 dated October 2013. designates changes to this revision SUBJECT Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness.
• 10150203Nov 1, 2013Engine cooling. N16 Engine: FC 2D9B Knock Sensor, Signal Is Stored in the DME. Certain areas of the US experience extremely cold climate conditions during the winter months, which can cause the Service Engine Soon lamp to illuminate while the engine temperature is increasing to full operating temperature. The following fault may be stored in the DME: ??FC 2D9B Knock Sensor, Signal CAUSE Unfavorable DME knock sensor diagnostic at…
• 10054629Nov 1, 2013Engine. Mini: due to an unfavorable knock sensor, during the winter months, in areas of extreme cold climate conditions, the service engine soon lamp will illuminate, while engine is increasing to full temperature operation. Models r55 cooper clubman, r56 cooper, r57 cooper convertible, r58 cooper coupe, r59 cooper roadster, r60 cooper countryman. No years listed.
• 10150309Oct 1, 2013Seats. Squeaking Noise from Front Seat. A noise may be heard from the front driver's seat back when the customer applies sideways pressure during cornering. CAUSE Surface corrosion on the metal seat back frame can make a squeaking noise when rubbing against the foam rubber padding of the seat back.
• 10150307Oct 1, 2013Body and structure. Creaking/Cracking Noise from the Upper Roof Area. A creaking noise can be heard from the rear roof area when driving on rough roads or uneven surfaces. CAUSE The body shell roof support area, where the C-pillar is joined to the roof, is buckling, creating the noise.
• 10150306Oct 1, 2013Brakes. "Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicator illuminates even though the pad thickness is greater than the minimum wear limit (approximately 3.7 mm); the brake wear sensor has not yet been activated…
• 10150305Oct 1, 2013Wheels. Adjusting Rear Camber. Rear camber cannot be adjusted properly. CAUSE Repair instructions not followed properly
• 10152362Sep 1, 2013Engine cooling. "Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
• 10152359Sep 1, 2013Electrical system. N18 Engine: FC 37DE Engine Ventilation, Heating, Triggering Stored in the DME After Programming. The Service Engine Soon lamp is illuminated after reprogramming the vehicle to integration level R056-11-11503 (ISTA/P P45.1.3.0) or higher. When diagnosed, the following fault code is stored in DME fault memory: ??37DE Engine ventilation, heating, triggering: open circuit CAUSE Due to a DME software change, the…
• 10150241Aug 1, 2013Equipment. Incorrect Customer Relations Telephone Number Is Saved in the Vehicle. The customer is not connected to MINI Customer Relations after dialing the number displayed in the vehicle Kombi or radio. CAUSE During the Pre-Delivery Inspection (PDI), the incorrect telephone number is being written into the vehicle. INFORMATION 1. When performing the PDI test plan, it is extremely important that you select MINI if the ISID…
• 10150238Aug 1, 2013Fuel system. "N14 and N18 Engine: High-pressure Pump Repair Instruction. INFORMATION The current version of ISTA/D Repair Instruction 13 51 017, ""Removing and installing or replacing high-pressure pump (N14, N18)"" has a procedure error. The current version of the Repair Instruction states to replace the highpressure supply hose on the N14 engine. The Repair Instruction also states not to replace the high-pressure supply hose…
• 10150237Aug 1, 2013Electrical system. ?N18 Engine: FC 2BF2 Rail Pressure Sensor Is Stored in DME Fault Memory. The customer states that the Service Engine Soon lamp is illuminated and the following fault is stored in the DME: FC 2BF2 Rail pressure sensor, workspace: pressure too high CAUSE A DME calibration error in the fuel pressure diagnostics results in an increased sensitivity.
• 10053607Aug 1, 2013Engine cooling, Engine. Mini: some vehicles would experience service engine soon lamp illumination of rail pressure sensor. Models 2012 and up r55, 56, 57, 58, 59, 60, 61.
• 10053604Aug 1, 2013Equipment. Mini: there is a procedural error in the removing and installing or replacing high pressure pump current version that has been replaced with the corrected repair instruction portion for the n14 and n18 engine. Models r55, 56, 57, 58, 59, 60, 61. No model years listed.
• 10150269Jul 1, 2013Electrical system. Intermittent Humming or Buzzing Noise from Speedometer. When the vehicle is decelerating, an intermittent humming or buzzing noise coming from the instrument cluster may be heard when the speedometer needle is between 0 and 12 mph. Hardware error in the instrument cluster
• 10150268Jul 1, 2013Electrical system. Battery Charge Condition Not Available in Energy Diagnosis. When performing an Energy Diagnosis test plan, the battery charge condition information is not available. CAUSE The power management system was not reset properly at the end of vehicle production, leaving the IBS in a failsafe mode.
• 10150043Jul 1, 2013Equipment. Vehicle Document Pouch Missing. The pouch in which the vehicle documents (e.g., Owner's Manual, Service and Warranty booklet, tire manufacturer warranty CD, etc.) are to be inserted during QC1 may be missing from the some of the vehicles in this production period. CAUSE There was a temporary supply shortage during a change of pouch suppliers.
• 10150091Jun 1, 2013Electrical system, Equipment. "DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. INFORMATION Parts replacement will not solve the problem if one or more of the conditions described in the situation above caused the alarm to trigger. The sensitivity of the interior ultrasonic sensor cannot be reduced.
• 10150090Jun 1, 2013Electrical system, Equipment. "HAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the CHAMP2 head unit"
• 10150088Jun 1, 2013Engine cooling. "PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. SUBJECT Service Action: Retrofit of Engine Coolant Temperature Sensor. Internal corrosion can form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine…
• 10150087Jun 1, 2013Engine. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid.

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