2011 MINI Cooper S Countryman Transmission and drivetrain Problems

“With just over 16000 miles on my 2011 Mini Cooper S Countryman, my clutch is burned out! Having it towed to the closest Mini dealership at 70 miles away, they are saying the failure is due to abuse and is not covered by Mini USA warrantee. I have been driver for over 40 years with most of my cars being manual transmissions and have never had to replace a clutch. …”

“On october 7th, 2014 the key would not come out of the key slot. The key is not required to be inserted to start the car but simply with you. However, my daughter had borrowed the car and inserted the key so I have no way of knowing if this failure occurred on the date mentioned or earlier. It was in for service on august 25th, 2014 so sometime between the two dates the failure occurred. I took it to our local dealer, Mini of des moines, and they also could not remove the key. …”

“Vehicle stalls from 1st gear without the assistance of the sport button (regardless of terrain). Components in the drive line combined with the standard Mini clutch lack the feel to the point of clutch engagement often causing it to stall. Bmw/Mini dealerships deny any problem occurring / ever has occurred. The following statement needs to reflect vehicles with the same issues already in operation built prior to the listed date. …”

“2011 Mini countryman s all4 manual transmission after repeated incidents of the clutch smoking under heavy use, and reporting said incidents to the dealer, and having the dealer inspect the car and claim all was fine, the clutch finally wore down sufficiently and required replacement at only 4965 miles. We are very experienced drivers of manual transmissions and did not abuse the clutch in any way. Mini USA completed the repair under warranty as a goodwill measure. …”