2012 MINI Cooper S Countryman Technical Service Bulletins

102 technical service bulletins (TSBs) are on record for the 2012 MINI Cooper S Countryman. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10244507Oct 25, 2023Electrical system. MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test…
• 10206696Dec 1, 2021Electrical system, Equipment, Wheels. New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized (0 psi) for more than 2 minutes.
• 10162461Jul 12, 2019Equipment. Air Conditioning System Leak Testing. The customer complains of poor or no air conditioning cooling. After further diagnosis, the system is found to be low or empty of a refrigerant charge, but when using an electronic leak detector, no leak can be found. CAUSE: In most cases, an electronic leak detector is not sufficient for identifying small leaks in the system. Electronic leak detectors can give false alarms and…
• 10160298Apr 1, 2019Equipment, Engine cooling. N18 THERMOSTAT WITH THERMOSTAT HOUSING: LIMITED WARRANTY EXTENSION TO 10 YEARS/ This Service Information bulletin supersedes SI M01 02 18 dated May 2018.
• 10160229Apr 1, 2019Equipment. N18 THERMOSTAT WITH THERMOSTAT HOUSING: LIMITED WARRANTYEXTENSION TO 10 YEARS/ This Service Information bulletin supersedes SI M01 02 18 dated May 2018.
• 10152680Nov 1, 2018Transmission and drivetrain. "MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT. The customer may complain of a ""stiff diagonal shift"" (e.g., N-R, R-N, 2-3/3-2 or 4-5/5-4). Also, in some cases, gears cannot be selected, or the selector gear does not go into the neutral position. CAUSE 1. The deflection lever circlip of the gearshift mechanism is damaged or missing. 2. Possible corrosion at the gearshift mechanism (shift cables or…
• 10146720Jun 1, 2017Fuel system, Engine. "N18 Engine High-Pressure Fuel Pump (HDP): Limited Warranty Extension to 10 Years/120,000 Miles This Service Information bulletin supersedes SI M01 01 16 dated March 2016..
• 10146803Dec 1, 2016Body and structure. Creaking/Cracking Noise from the Upper Roof Area. A creaking noise can be heard from the rear roof area when driving on rough roads or uneven surfaces. The body shell roof support area, where the C-pillar is joined to the roof, is buckling, creating the noise.
• 10146802Dec 1, 2016Engine cooling. "Service Action: Retrofit of Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
• 10146799Dec 1, 2016Engine cooling. "ENGINE MECHANICAL WATER (COOLANT) PUMP: LIMITED WARRANTY EXTENSION TO 7 YEARS/84,000 MILES. INFORMATION As part of a Class Action Suit Settlement for the vehicles listed above (""Class Vehicles""), MINI USA, a division of BMW of North America, LLC, is extending the limited warranty for the engine mechanical water pump to: z Item #1: This ""component-specific"" limited warranty extension applies to defects in…
• 10146796Dec 1, 2016Engine cooling. "Update MINI Water Pump Class Action Settlement: Herremans v. BMW of North America, LLC. MINI USA, a division of BMW of North America, LLC (""MINI USA"") has entered into a nationwide settlement with the plaintiffs in the above referenced class action and the Court has granted final approval of the settlement. This DCS message provides you with the latest information about this case and the settlement. Class…
• 10146981Nov 1, 2016Electrical system, Equipment. "USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: ""Title cannot be reproduced"" ""Is being read"" (but never plays back any audio) CAUSE Media with data files stored in more than 32 directories or 32 subdirectories within a directory. Media with…
• 10146930Oct 1, 2016Equipment, Electrical system. No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: Battery discharge when engine off, Caution, no acoustic warning signals. CAUSE Non MINI approved (third-party supplier) USB cable plugged into the USB port. CORRECTION Install new MINI approved USB cable.
• 10147573Aug 1, 2016Electrical system. FOOTWELL MODULE: LIMITED WARRANTY EXTENSION TO 8 YEARS/125,000 MILES. When performing ISTA/D diagnosis and/or a programming procedure (software update) on an affected vehicle, the Footwell Module could fail. There is a compatibility issue with certain combinations vehicle software (Plant Integration ILevel) and the Footwell Module hardware installed in the vehicle.
• 10193497Jul 29, 2016Engine, Equipment. MINI Water Pump Class Action Settlement
• 10146985Jul 1, 2016Engine, Fuel system. "Technical Service N18 Engine High-Pressure Fuel Pump (HDP): Limited Warranty Extension to 10 Years/120,000 Miles This Service Information bulletin supersedes SI M01 01 16 dated March 2016. INFORMATION For the above-referenced vehicles, MINI USA, a division of BMW of North America, LLC ("MINI USA") is extending the limited warranty for the engine's High-Pressure Fuel Pump (HDP) to: 10 years/120,000 miles as…
• 10151349May 1, 2016Equipment, Electrical system. Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle.
• 10151347May 1, 2016Exterior lighting. Delay in Automatic Driving Light Switching on/off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes. Shut-off period varies based on detected situation. This is normal operational behavior.
• 10216755Mar 1, 2016Steering, Fuel system. N18 engine high pressure fuel pump (hdp): limited warranty extension to 10 years/120,000 miles
• 10151221Mar 1, 2016Fuel system. "N18 Engine High-Pressure Fuel Pump (HDP): Limited Warranty Extension to 10 Years/120,000 Miles. For the above-referenced vehicles, MINI USA, a division of BMW of North America, LLC (""MINI USA"") is extending the limited warranty for the engine's High-Pressure Fuel Pump (HDP) to: 10 years/120,000 miles as determined by the vehicle's original in-service date Item #1: This ""componentspecific"" limited warranty…
• 10151060Feb 1, 2016Equipment, Electrical system. This Service Information bulletin supersedes SI M84 01 14 dated November 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: z Apple iPhones z Samsung S6 and the S6 Edge. Connectivity failure examples are: z Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle.
• 10147906Dec 1, 2015Engine. Surface Cracks on the Water Pump Drive Pulley. During a repair, service or inspection, the drive pulley on the water pump shows signs of cracking. No part replacement is necessary unless there is another issue found that will be corrected by replacing the drive pulley.
• 10147904Dec 1, 2015Electrical system. New programming feature: Exclusion of Infotainment Control Units from Programming.
• 10147800Oct 1, 2015Engine cooling, Visibility (wipers, defrost, mirrors). The Blower Motor is Faulty. The blower motor does not operate at any fan speed. The blower motor may work intermittently with the blower fan speed operating only on FULL speed. CAUSE The blower motor is faulty and causes the blower resistor to fail.
• 10147799Oct 1, 2015Body and structure. Door Open Message Displayed, Even Though Door Is Closed. While driving, a CCM (Check Control Message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. The FRM (Footwell Module) sees an incorrect door lock status caused by voltage variations in the door locks.
• 10147794Oct 1, 2015Equipment. "MINI Motorer-Focused Satisfaction (MFS) Program. Based on Motorer feedback, MINI has determined that during the first three years of service, some vehicles may require specific additional service work to be performed. To address this issue, MINI USA, a division of BMW of North America, LLC (""MINI USA"") is providing the following Motorer-Focused Satisfaction (MFS) Program. This program's procedures have been…
• 10147290Sep 1, 2015Equipment. NAV Road Map Installation Using USB Stick. The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. 32GB USB stick is necessary Desired NAV road map version can be retrieved from the HDD-Update console PROCEDURE 1. Copy the desired NAV road map from the HDD-Update console onto a 32GB USB stick. Refer to the…
• 10147288Sep 1, 2015Equipment. This Service Information bulletin supersedes SI M64 02 15 dated August 2015. SUBJECT The Blower Motor is Faulty. The blower motor does not operate at any fan speed. The blower motor may work intermittently with the blower fan speed operating only on FULL speed. CAUSE The blower motor is faulty and causes the blower resistor to fail.
• 10147227Jul 1, 2015Electrical system, Body and structure, Interior lighting. Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM (footwell module) door lock status due to voltage variations
• 10147226Jul 1, 2015Visibility (wipers, defrost, mirrors), Equipment. Service Action: Replace Both Sun Visors. When opening the sun visor mirror cover, the pivot pins bind. CAUSE The spring tension is too great and weak pivot pins can break.
• 10147748Jun 1, 2015Equipment, Electrical system. "CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: ? Menu ""PRESETS"" ? Preset buttons on the head unit Hardware error in the CHAMP2 head unit"
• 10147163May 1, 2015Tires, Wheels. Valve Stem Replacement with Wheel Electronics. Tire pressure loss after replacement of the RDC/RDCi wheel electronics. Valve stems are not being replaced in conjunction of the RDC/RDCi wheel electronics replacement.
• 10152338Apr 1, 2015Electrical system. Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM (footwell module) door lock status due to voltage variations
• 10152335Apr 1, 2015Brakes. Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval. Only vehicles within the specified production range can be serviced and covered by this bulletin. For vehicles outside of the production range specified in this bulletin, refer to the CBS and/or Key Read information for…
• 10147704Mar 1, 2015Electrical system. "Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery"" complaints. A discharged battery can have various causes, most unrelated to the battery. A failed battery is often the symptom and not the cause.
• 10147700Mar 1, 2015Engine, Engine cooling. "Engine Cranks, No Start and/or Engine Coolant Temperature Faults. 1 The engine either exhibits a crank, no start or a hard start (long crank), usually on a cold engine. No faults are stored in the DME. Proceed to Correction 1 for further diagnosis. 2 NOTE: The engine may also exhibit the same starting behavior as in Situation1. The Service Engine Soon lamp is illuminated, with one or more of the following fault…
• 10147699Mar 1, 2015Fuel system. N18:MINI Fuel Additive. INFORMATION Because carbon deposit buildup is related to fuel quality, it is not considered a defect in the vehicle's materials or workmanship. Consequently, the use of MINI Fuel Additive as outlined in this bulletin is not covered under the terms of the MINI New Passenger Car Limited Warranty, MINI Maintenance Program, any applicable Federal, State or MINI Emissions Warranty or the MINI…
• 10147694Mar 1, 2015Equipment. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer.
• 10147108Feb 1, 2015Engine. SI M11 01 12February 2015 EngineTechnical Service This Service Information bulletin supersedes SI M11 01 12 dated March 2014. designates changes to this revision SUBJECT N16 and N18 Engine: Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak…
• 10147644Jan 1, 2015Electrical system, Equipment. "This Service Information bulletin supersedes SI M84 02 14 dated December 2014. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer…
• 10147643Jan 1, 2015Equipment. "SUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the phone back on. z The customer then enters the vehicle, but does not unlock the phone prior to turning the vehicle on.
• 10147642Jan 1, 2015Brakes. "SI M34 01 13January 2015 BrakesTechnical Service This Service Information bulletin supersedes SI 34 01 13 dated May 2014. designates changes to this revision SUBJECT Erroneous ""Service due"" Message Although Brake Lining Thickness is Above Minimum Specification. The yellow ""Service Due"" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the…
• 10148212Dec 1, 2014Equipment, Electrical system. Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service…
• 10148211Dec 1, 2014Equipment, Electrical system. Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without…
• 10148206Dec 1, 2014Transmission and drivetrain, Engine cooling. Dual Mass Flywheel: Diagnosis and Inspection. INFORMATION The following three criteria must to be checked, evaluated and the resulting findings documented on the repair order prior to replacing a dual-mass flywheel as defective: 1. Total rotational angle at no load condition (with applied torque less then 20 Nm) 2. Secondary plate longitudal axial play 3. Friction surface appearance changes due to thermal overload.
• 10148447Nov 1, 2014Electrical system. iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
• 10149393Oct 1, 2014Equipment. MINI Motorer-Focused Satisfaction (MFS) Program. Based on Motorer feedback, MINI has determined that during the first three years of service, some vehicles may require specific additional service work to be performed. MINI USA, a division of BMW of North America, LLC ("MINI USA") is pleased to announce the following Motorer-Focused Satisfaction (MFS) Program.
• 10148053Sep 1, 2014Engine, Transmission and drivetrain. Hesitation or Jerking Is Felt When Accelerating Between 3000 - 4000 rpm. A hesitation or jerking is intermittently felt when accelerating under higher loads between 3000 - 4000 rpm. No DME faults are stored. DME software error
• 10148349May 1, 2014Electrical system, Brakes. Erroneous "Service due" Message Although Brake Lining Thickness is Above Minimum Specification. The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake…
• 10148347May 1, 2014Engine, Electrical system. N18: Service Engine Soon Lamp (MIL) May Come On at High Altitude. The Service Engine Soon lamp (MIL) is illuminated and engine power output is reduced. This could only occur only in areas high above sea level (greater than 5,000 feet) and more frequently with colder outside temperatures. The following faults will be stored in the DME, and no engine mechanical problems are found.

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