2011 Nissan Leaf Technical Service Bulletins

131 technical service bulletins (TSBs) are on record for the 2011 Nissan Leaf. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10152513Nov 30, 2018Equipment. CUSTOMER SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies only to vehicles equipped with navigation. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10145516Sep 28, 2018Electrical system. 2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics Control Unit. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10150732Sep 11, 2018Electrical system. 2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics Control Unit. This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10143482Jun 21, 2018Electrical system. 2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics control unit. IF YOU CONFIRM The 12 V battery continuously loses its charge and/or Remote Telematics services do not work. NOTE: DTCs P3131 (SYSTEM SHUTOFF ERROR) and/or P31C2 (TCU) may be found stored. ACTION 1. Refer to page 2, step 2 in the SERVICE PROCEDURE to…
• 10143271Jun 21, 2018Electrical system. 2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics control unit. IF YOU CONFIRM The 12 V battery continuously loses its charge and/or Remote Telematics services do not work. NOTE: DTCs P3131 (SYSTEM SHUTOFF ERROR) and/or P31C2 (TCU) may be found stored. ACTION 1. Refer to page 2, step 2 in the SERVICE PROCEDURE to…
• 10138264Apr 20, 2018Exterior lighting, Equipment. FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3. No other changes have been made. Please discard previous versions of this bulletin.
• 10134841Mar 23, 2018Wheels. WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
• 10128638Jan 17, 2018Equipment. 2011-2017 LEAF; TELEMATICS SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
• 10118691Sep 25, 2017Wheels, Equipment. WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
• 10120572Jul 14, 2017Electrical system. Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary***** Nissan is conducting a Voluntary Service Campaign on certain specific 2011-2015 LEAF vehicles to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject LEAF vehicles are equipped with Continental GEN1 TCU devices transmitting at 2/2.5G (GSM/GPRS/UMTS) frequencies and are designed to work with 2G cellular service. The 2G…
• 10119231Jul 13, 2017Electrical system. VOLUNTARY SERVICE CAMPAIGN 2011-2015 LEAF; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Nissan is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2011-2015 LEAF vehicles equipped with 2G Telematics Hardware to disable the 2G Telematics Control Unit (TCU).
• 10116292Jun 20, 2017Transmission and drivetrain. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10109241Apr 25, 2017Electrical system. 2011-2017 LEAF; REPLACEMENT HIGH VOLTAGE BATTERY PACK This bulletin has been amended. The Parts Information has been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10109255Apr 19, 2017Equipment. CUSTOMER SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies only to vehicles equipped with navigation system. This bulletin has been amended to correct the CO-PAY INFORMATION on page one. No other changes have been made. Please discard all previous versions of this bulletin.
• 10109252Apr 4, 2017Electrical system. 2011-2017 LEAF; LABEL REQUIRED FOR BATTERY MODULE WARRANTY RETURN SERVICE INFORMATION LEAF battery modules that are replaced under warranty are required to have a return label affixed to the module being returned, with the repair date recorded on it. See Figure 1. The return label is included with the new replacement battery module.
• 10109181Feb 17, 2017Equipment. 2G Telematics Hardware Replacement Customer Satisfaction Initiative The announcement from December 15, 2016 has been revised to include: - Campaign repair bulletin, NTB17-015, has been developed and is now available on NNAnet, and ASIST Please discard earlier versions of this bulletin.
• 10119187Feb 16, 2017Equipment. CUSTOMER SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies only to vehicles equipped with a navigation system. SERVICE INFORMATION On February 26, 2016 Nissan announced that it was sending a reminder notification to owners affected by AT&T?s planned discontinuation of the 2G cellular network. At this time, Nissan is beginning the process of making 3G compatible hardware available to…
• 10109107Dec 15, 2016Equipment. 2G Telematics Hardware Replacement Customer Satisfaction Initiative The announcement from November 17th, 2016 has been revised to include: o A correction to the steps for determining TCU type on MY11-MY15 LEAF o Clarification that no special parts approval or ordering process is required. Dealers may order replacement TCUs using normal service parts ordering processes. - Please discard earlier versions of this…
• 10120597Nov 17, 2016Equipment. 2G Telematics Hardware Replacement Customer Satisfaction Initiative ***** Customer Satisfaction Initiative Summary ***** On February 26, 2016 Nissan announced that it was sending a reminder notification to owners affected by AT&T?s planned discontinuation of the 2G cellular network. At this time, Nissan is beginning the process of making 3G compatible hardware available to owners of affected vehicles as identified…
• 10192840Jun 9, 2016Tires, Equipment. SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° (see Figure 1). Moving…
• 10192805Apr 18, 2016Equipment. IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further…
• 10192801Apr 13, 2016Equipment, Forward collision avoidance. SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
• 10192750Feb 26, 2016Exterior lighting. SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to…
• 10192727Jan 28, 2016Visibility (wipers, defrost, mirrors). SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due…
• 10192722Jan 19, 2016Electrical system. SERVICE INFORMATION If a customer states "vehicle charger is not working" or "the EVSE is broken", verify EVSE (Electric Vehicle Service Equipment) condition and operation before replacing it. - The EVSE is also known as a trickle charge cable, L1charger, and 120VAC charger. Refer to the following pages in this bulletin for supplemental diagnosis and service information. See this bulletin for further detail.
• 10192707Dec 17, 2015Electrical system. SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years. See this bulletin for further detail.
• 10192698Dec 10, 2015Equipment. SERVICE INFORMATION This bulletin contains important service procedures that must be performed in order to set-up and maintain the Nissan LEAF Telematics system. Sections: Turning ON the TCU During PDI When a TCU Needs To Be Replaced After A/V Control Unit Replacement - Enter "NissanConnect EV" User ID and Password See this bulletin for more detail.
• 10192687Nov 20, 2015Electrical system. SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory.
• 10192677Nov 16, 2015Visibility (wipers, defrost, mirrors). SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
• 10192650Oct 8, 2015Electrical system, Equipment. IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit…
• 10192641Sep 15, 2015Equipment. SERVICE INFORMATION If the High Voltage (HV) Battery pack needs to be replaced for any reason: 2013 - 2015 LEAF * The HV Battery Pack listed in the Parts Information table is a direct replacement and does not require any additional parts. NOTE: * Refer to the applicable Electronic Service Manual (ESM) section EVB EV Battery System for the procedure to replace the HV Battery Pack.
• 10192638Sep 15, 2015Back-over prevention (rear camera), Wheels, Brakes, Lane departure. SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with…
• 10058818Sep 15, 2015Electrical system. Nissan: on some vehicles, the high voltage battery pack would need to be replaced and not require additional parts and on other vehicles, high voltage battery pack can be retrofitted using additional parts. Model 2011-15 leaf.
• 10192615Aug 6, 2015Transmission and drivetrain. SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair.
• 10192605Jul 10, 2015Transmission and drivetrain, Wheels, Equipment, Back-over prevention (rear…. IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear CV-type axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. - For 2007-2013 Versa and…
• 10192597Jul 6, 2015Equipment, Back-over prevention (rear camera), Steering, Brakes, Wheels. SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty.
• 10192574May 7, 2015Wheels. SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under…
• 10192532Mar 11, 2015Equipment. SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Nissan vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle.
• 10192513Jan 16, 2015Air bags, Equipment, Back-over prevention (rear camera). SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition.
• 10192508Jan 15, 2015Equipment. SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the…
• 10192466Nov 11, 2014Equipment. SERVICE INFORMATION The diagnosic and repair procedures from the Electronic Service Manual (ESM) for DTC P3141 (On-Board Charger) have been amended. When diagnosing or repairing P3141, please use only the SERVICE PROCEDURE (page 2) from this bulletin unless otherwise directed by this bulletin. Please see this bulletin for further details.
• 10192394Jun 24, 2014Equipment, Electrical system. SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this…
• 10192354Apr 29, 2014Electrical system. SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Nissan vehicles has changed. This bulletin gives an outline of the technician?s responsibilities in assisting the dealer?s claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.
• 10192332Mar 13, 2014Equipment, Brakes. IF YOU CONFIRM Customer may experience some brake sensitivity at speeds below 15 mph. The customer may experience this issue while in stop-and-go traffic conditions. And No DTCs are present in the Electrically-driven Intelligent Brake Control Unit. -- If DTCs are present, refer to the specific section of the applicable Electronic Service Manual (ESM) and diagnose first. ACTION 1. Refer to step 14 in the SERVICE…
• 10192305Jan 27, 2014Equipment, Air bags. SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
• 10192274Dec 4, 2013Electrical system, Equipment. SERVICE INFORMATION "PEP Charging Stations" that are in operation as of the publication date of this bulletin may not comply with all of the SAE J1772 Standard specifications for error free charging of the LEAF. Please see this bulletin for further details.
• 10054092Dec 4, 2013Electrical system. Nissan: pep charging stations in operations but not in compliance with all sae j1772 standard specifications for error free charging that fails to start and ev warning light illuminates (dtc p3171, p3170, p316c for pd module system) or charging begins and complete to 100% but p3171, 03170, p316c pd module system will set and prevent charging. Model 2011-2013 leaf.
• 10053956Nov 15, 2013Fuel system. Nissan: a loose fuel fill cap is the cause of evap leak dtcs (p0442, p0455, p0456) stored on some vehicles. Model years 2007-2011. Model not listed.
• 10054527Sep 26, 2013Tires. Nissan: information regarding tire pressure monitor system (tpms) and low tire pressure warning system (ltpws) for sensor leaks, air pressure changes with altitude and ambient temperatures, aftermarket wheels, radio frequency interference causing no data condition and inflating/deflating tires with tpms/ltpws sensors. Model all. No models years.
• 10192234Aug 27, 2013Equipment. Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.nissannavigation.com and is mailed update disc(s) or SD Card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.

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