2015 Peterbilt 389 Technical Service Bulletins

37 technical service bulletins (TSBs) are on record for the 2015 Peterbilt 389. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11037541Sep 11, 2026Engine. "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
• 11010926Nov 22, 2024Engine. Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics…
• 11010896Nov 11, 2024Transmission and drivetrain. Fix-As-Fail The window switch fails prematurely due to excessive amperage flowing through the window switch circuit. A new door harness design has been developed to prevent failures. Fix-As-Fail start date is 11/11/2024.
• 10227181Nov 18, 2022Visibility (wipers, defrost, mirrors). Certain model 389 chassis are experiencing freezing of the A/C evaporator or frosting of the compressor and suction line. A field resolution is available to solve this issue.
• 10227167Nov 10, 2022Electrical system. 34-093 Model 389 78-inch Sleeper 12V Power Port Supplier Change
• 10222269Sep 9, 2022Suspension. Fix-As-Fail On certain chassis with Low Air Leaf Suspension or Low-Low Air Leaf Suspension, the Height Control Valve (HCV) arm may be rubbing on other components when the bend in the arm is facing outboard. Flipping the bend in the HCV arm inboard prevents the rub.
• 10219235Aug 3, 2022Brakes. The service information for Bendix Air Dryer maintenance is being updated to include new procedures.
• 10198760Jun 8, 2021Engine cooling. An engine software update is required to resolve OBD system readiness, DEF doser diagnostics, and otherOBD system software related issues.
• 10188550Feb 10, 2021Equipment, Visibility (wipers, defrost, mirrors). Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
• 10179370Aug 25, 2020Body and structure, Equipment, Electrical system. Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through and cause the aluminum box mounting tabs to rub directly on the steel frame brackets. This could result in cracked battery box mounting angles. Resolution is to…
• 10177935Jul 29, 2020Brakes. Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking
• 10177019Jun 10, 2020Body and structure, Engine cooling. Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (“SOC”) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper.
• 10177021Jun 8, 2020Electrical system. Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
• 10176033May 29, 2020Transmission and drivetrain. Information only: Hendrickson Softek front axle maintenance intervals and requirements.
• 10174764Apr 30, 2020Brakes, Equipment, Engine cooling. Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software.
• 10174763Apr 17, 2020Equipment, Electrical system. "Safety Recall: NHTSA recall number is 20V130. A defect, which relates to motor vehicle safety, may exist in certain Model 365, 389, 567, and 579 vehicles manufactured between April 18, 2014 and March 09, 2020 with a left-hand under hood jumper start terminal. Jumper terminal battery cables may be too long, or eligible for improved routing.
• 10174762Apr 15, 2020Engine cooling, Electrical system, Brakes. Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software.
• 10173211Mar 31, 2020Electrical system. Safety Recall Interim Bulletin: Peterbilt has decided that a defect, which relates to motor vehicle safety, may exist in certain Model 365, 389, 567, and 579 vehicles manufactured between April 18, 2014 and September 30, 2019 with a left-hand under hood jumper start terminal. Your vehicle may have jumper terminal battery cables that are too long, or are eligible for improved routing.
• 10173583Mar 27, 2020Body and structure. DEF tank covers may become loose and potentially crack on vehicles built before October 2019 with DEF tank part number M86-6221-003**(TANK-DEF MEDIUM ASSY) and M86-6222-003**(TANK-DEF LARGE, ASSY). Resolution is to resolve the vibration on the tank cover by adding bottom tank washers.
• 10173205Mar 17, 2020Equipment. Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
• 10173212Mar 3, 2020Electrical system, Vehicle speed control. Information Only – Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
• 10172036Feb 28, 2020Electrical system, Vehicle speed control. Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
• 10169787Dec 18, 2019Electrical system. Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
• 10168703Nov 6, 2019Engine cooling. Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
• 10165711Sep 27, 2019Suspension. Non Safety Campaign: Peterbilt has determined that certain Model 365, 384, 386, 388, 389, 3895, 587 and 579 vehicles built between March 27, 2012 and January 20, 2019 with Flex Air suspension in a 6x2 configuration have U-bolts that may fail prematurely.
• 10165583Sep 27, 2019Engine cooling, Equipment. Information Only – This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
• 10164378Aug 28, 2019Engine cooling. Fix-As-Fail -“ Composite fittings used in the cooling system may crack, resulting in coolant leaks. Brass fittings are available to replace the composite fittings.
• 10164375Aug 23, 2019Engine cooling. Fix-As-Fail: Two separate causes have been identified as root cause of intermittent low coolant indicator illumination.
• 10162392Jun 10, 2019Electrical system. Information Only - Quick Reference Guide for Electric harness damage repairs.
• 10159674Apr 8, 2019Equipment. Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
• 10154733Jan 4, 2019Electrical system. Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
• 10143649Jul 23, 2018Electrical system. Information - Recommended Practices for Updating ESA Software
• 10128643Jan 22, 2018Wheels. Fix-As-Fail ? There is an updated plug to fix leaking steer axle hubcaps.
• 10092203Oct 20, 2016Engine. Fix-as-fail: updated procedure for models with engine-overspeed warning brought to dealership.
• 10186168Jul 13, 2016Equipment. SmartNav 2.0 Hardware retrofit for quality validation and vehicle validation units.
• 10195276Nov 18, 2015Back-over prevention (rear camera). Instrumentation - SmartNav 2.0 Software Update - Peterbilt vehicles manufactured between July 01, 2015 through November 12, 2015 with the SmartNav 2.0 system have some SmartNav features, including truck navigation and Bluetooth phone service disabled at the time of delivery to ensure proper system functionality. These features are now available for activation.
• 10195273Nov 13, 2015Engine cooling. HVAC - Sleeper Heater O-ring Coolant Leak Phase 2 - Peterbilt has determined that vehicles built between 08/01/2013 and 08/01/2014 and were manufactured fwith a sleeper heater may have sleeper heater o-rings that are incompatible with the extended-life coolant (ELC) usedin the PACCAR heating systems and may develop leaks.

← All problems reported for the 2015 Peterbilt 389