2002 Pontiac Grand AM Steering Problems
- Complaints
- 22about this part
- Share
- 6%of 395 total for the year
- Median mileage
- 70,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 22 complaints about the steering of the 2002 Pontiac Grand AM, 6% of the 395 complaints for this model year. Where a mileage was given, the median is 70,000 miles. 6 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving my mothers car when I went to slow down coming up on a hill going down felt like brakes went to the floor. Coming down the hill is when I noticed my ebrake didn't even work. My brake light, oil light, trac off light and my security light were on. Then couldn't control the car went in wrong lane and hit head on with another car.”
NHTSA complaint #10576503, filed 2014-04, 164,760 miles“My Pontiac's ignition key has fallen out of the ignition on at least three separate occasions while I'm driving/turning. In addition to the key falling out of the ignition, the steering wheel becomes hard to steer and I have to use the emergency brake to stop. The most recent incident took place one day after my car was serviced at a local GM dealer in relation to the 14350 unintended ignition key rotation post card I received in the mail. …”
NHTSA complaint #10715367, filed 2015-05, 210,000 miles“My wheel broke off while driving, had no steering and no brakes, not exactly sure what let go, was told covered under warranty and then after the car was fixed by the dealership the dealership said I had to pay, as this could not have happened. Company sided with dealership and said would have someone from the company meet with me and look into the matter but has not. I've been waiting since nov02.”
NHTSA complaint #10071256, filed 2004-01, 5,000 miles“Around 37,000 miles I noticed a little movement in the steering wheel. At 40,000 miles the steering rack was making a lot of noise when moved. I called my dealership and they could not get it in that week. When I did bring it in the power steering rack was gone. This is a 2002 car this should not happen. I also owned a Pontiac Grand Am 1999 and the same thing happened to this car around the same mileage. There is definitely a problem!!!”
NHTSA complaint #10093662, filed 2004-10, 42,000 miles“I was making a left hand turn into a parking space and my power steering went out causing me to hit the car next to me. My car has been in the shop at least 4 times to try to get the problem fixed with the power steering and they say there is no problem. Yet the power steering has gone out 7 times 2 of those times causing an accident. The first accident was around 7,000$ the 2nd one was minor and estimates are being done now.”
NHTSA complaint #10016489, filed 2003-04, 16,050 milesRelated service bulletins
- 10113436Feb 20, 2017This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2005 | 8 | 8% |
| 2004 | 15 | 5% |
| 2003 | 14 | 4% |
| 2002 | 22 | 6% |
| 2001 | 24 | 4% |
| 2000 | 34 | 5% |
| 1999 | 70 | 8% |
| 1998 | 14 | 8% |
| 1997 | 21 | 5% |
| 1996 | 19 | 4% |
| 1995 | 13 | 3% |
| 1994 | 56 | 15% |
| 1993 | 14 | 7% |
| 1992 | 14 | 8% |
| 1991 | 3 | 4% |
| 1990 | 3 | 8% |
| 1989 | 5 | 11% |
| 1988 | 3 | 10% |
| 1987 | 4 | 14% |
| 1986 | 3 | 27% |
Other parts of the 2002 Pontiac Grand AM
148 complaintsExterior lighting
97 complaintsEngine cooling
54 complaintsBrakes
40 complaintsVisibility (wipers, defrost, mirrors)
23 complaintsAir bags
19 complaintsFuel system
15 complaintsTransmission and drivetrain
13 complaintsTires
12 complaintsEngine
11 complaintsEquipment
11 complaintsSuspension
10 complaints
← All problems reported for the 2002 Pontiac Grand AM
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology