2011 Porsche Cayenne Technical Service Bulletins

443 technical service bulletins (TSBs) are on record for the 2011 Porsche Cayenne. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10166920Oct 22, 2019Electrical system. New PIWIS Tester update 38.800.020
• 10166915Oct 14, 2019Electrical system. New PIWIS tester updates 38.800.000 &.010
• 10165939Sep 18, 2019Electrical system. Announcement of new Tech Live look, which will put technicians into live chats with technical support if they should have an urgent issue
• 10165931Sep 17, 2019Body and structure. Instructions for how to treat a leaking paroramic roof
• 10165938Sep 6, 2019Electrical system. Bulletin highlighting new updates 38.750, 38.750.000 for the Porsche PIWIS Tester 3
• 10165923Sep 3, 2019Engine cooling. Instructions for what course of action to take if the customer should complain about oil leaks from the transfer case
• 10165167Aug 15, 2019Electrical system. Bulletin outlining PIWIS Tester updates 38.600.030 & 035.
• 10165166Aug 7, 2019Electrical system. Bulletin outlining PIWIS Tester updates 38.600.020.
• 10165165Aug 5, 2019Electrical system. Bulletin outlining PIWIS Tester updates 38.600.000, .010, & .015.
• 10162221Jun 25, 2019Engine cooling. Notice to dealers that coolants will be moved out of the special tool cabinet in the dealer service department in order to make room for new special tools. All coolant tools will be moved to the "Coolant Cart" because they need to be housed in the same place.
• 10162219Jun 19, 2019Equipment. Announcement of a 6 month warranty extension on VAS 581005P R1234yf Service Units for air conditioning.
• 10157106Mar 11, 2019Visibility (wipers, defrost, mirrors). Outer seal on Panoramic roof is faulty, causing water to leak into vehicle.
• 10155170Feb 25, 2019Body and structure. The rear lid does not close normally.
• 10148792Aug 23, 2018Electrical system. Cause The control unit for the auxiliary alarm system has limited bus communication. Date of Introduction Control units for the auxiliary alarm system with updated software have been used in production since the beginning of December 2017.
• 10188291May 30, 2018Brakes, Equipment. Resubmitting at request of Mr. Bernard Hardgrave. Advanced technical information on brake fluid for all Porsche vehicles.
• 10188268May 16, 2018Electrical system, Exterior lighting. Resubmitting at request of Mr. Bernard Hardgrave. Information on fogging lighting components.
• 10142252May 10, 2018Equipment. Information: The Approval and Support Management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the Support Specialists within Porsche R&D. As a result, this process has reduced vehicle downtime and repeat repairs substantially.
• 10130121Feb 13, 2018Engine cooling. Subject: Intake valves and intake ports Information: Carboned-up valves in the engine can be reworked and cleaned using cleaning equipment. If there is a complaint about knocking combustion, e.g. during acceleration at high load, the condition of the intake valves and portsmust be checked before doing any other work. If the check shows that the intake valves and intake ports have carbon deposits and are dirty, they…
• 10125213Nov 6, 2017Electrical system. Information: This document updates information previously published in EQ 1105, EQ 1105, and EQ 1401. To provide stable voltage and sufficient current throughout certain service operations, you should connect the vehicle to a battery charger (sometimes referred to as a power supply). However, you may experience ECU programming and coding issues if the chosen battery charger has insufficient power. Many workshop…
• 10109263Aug 26, 2017Transmission and drivetrain. Concerns: Rear-differential lock control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. With the current data record for regulating the rear-differential lock, noises ("rattling") can occur in the rear axle area as a result of a certain driving style over the service life of the vehicle. This will not impair the function of the rear-differential lock.
• 10117507Aug 14, 2017Other or unknown, Electrical system. Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenne is also pre-wired for a brake controller. You will need to do the following to hook up the trailer electrics and/or an electric brake controller:
• 10108675Jul 17, 2017Engine, Electrical system. Issue: Oil in the wiring harness. Information: If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.
• 10188295Jul 26, 2016Equipment, Electrical system, Vehicle speed control. Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking.
• 10198523Apr 22, 2016Equipment. 1997 to Present - Vehicle Analysis Log Types - In an effort to prode accurate information regarding the state of the vehicle at the time fof VAL creation, a "log type" drop down menu was added at the end of the VAL creation menu.
• 10198542Mar 24, 2016Brakes, Equipment. Circlip on bearing bracket for pedals - Checking circlip on bearing bracket for pedals to make sure it is fited correctly. A new circlip may have to be installed.
• 10198525Mar 24, 2016Equipment, Brakes. Understanding and addressing brake squeal complaints.
• 10076060Mar 24, 2016Equipment, Brakes. AG02 Stop Sale Campaign/Recall Campaign - Checking Circlip on Bearing Bracket for Pedals Internal tests have shown that a circlip on the bearing bracket for the pedals may have become detached from its locking position as a result of preassembly processes carried out by a supplier. In this case, the bearing pin for the pedals will no longer be secured axially in the bearing bracket and can come out of one of the…
• 10198515Dec 11, 2015Equipment. The Approval and Support Management Program (ASM)
• 10060323Oct 8, 2015Equipment. Porsche cayenne (92a) bulletin on replacing cowl drain. If cowl cage will not fasten properly to the body replace it.
• 10198524Apr 11, 2015Equipment, Tires. 2003 to Present All with tire pressure monitoring system.
• 10052778Sep 12, 2013Transmission and drivetrain. Porsche: information concerning the rear- differential lock control unit re-programming. Models include cayenne (92a)/ cayenne diesel (92a)/ cayenne s (92a)/ cayenne gts (92a)/ cayenne turbo (92a)/ cayenne gts (92a)/ cayenne turbo s (92a). Model years include 2011 to 2014.
• 10109266Sep 3, 2013Transmission and drivetrain. Concerns: Rear-differential lock control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. With the current data record for regulating the rear-differential lock, there may be increased wear on the pinion shaft on the servo motor for the rear-differential lock as a result of extreme driving over the service life of the vehicle. This can cause noises and can…
• 10052278May 2, 2013Brakes. Porsche: information provided on successfully calibrating electronic parking brakes. Models 2010-2013 panamera, cayenne, sport cars(9x1).
• 10048643Nov 2, 2012Engine. Porsche: when electric plug connection, on hydraulic valves, for camshaft control becomes strained, the function of hydraulic valves are no longer guaranteed due to previous attachment method. Models 2011-2012 cayenne, cayenne s hybrid.
• 10109326Sep 11, 2012Electrical system. Concerns: Brake fluid reservoir sensor Information: "Warning Brake fluid level" in instrument cluster. Information For precise fault cause analysis for the message "Warning Brake fluid level" in the instrument cluster, the parts will be requested.
• 10048921Aug 8, 2012Electrical system. Porsche: vehicles with rear end electronics and front end electronics control units have issues with key not able to be inserted in the ignition switch and a possibility of not switch to energy saving mode with rear end electronics due to software error and must be reprogrammed with updated data record. Models 2011-2012 cayenne, cayenne diesel, cayenne s hybrid, cayenne s, cayenne turbo.
• 10109297Apr 19, 2012Transmission and drivetrain. Concerns: Transfer case Information: This is to inform you of a voluntary Workshop Campaign on certain 2011 model year Cayenne S and Cayenne Turbo vehicles. There is the possibility that transfer cases with defective clutch baskets may have been installed on the affected vehicles. As a result, the transfer case can cause vibrations that are unacceptable for the customer while driving. To remedy the situation…
• 10109295Apr 4, 2012Exterior lighting. Concerns: Headlights Information: Porsche has issued revised instructions for removing and installing the headlight as a result of the modified technical features of the headlight lock. The changes are described in an Owner's Manual Supplement.
• 10109294Apr 4, 2012Equipment, Electrical system. Concerns: Front-end electronics control unit Rear-end electronics control unit (only for model year 2012 vehicles) Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. New data records for the front-end electronics and rear-end electronics control units are available for the affected vehicles.
• 10043969Mar 30, 2012Transmission and drivetrain. Porsche: missing offset and gradient values on the transfer case (with the all-wheel drive control unit), the offset and gradient values must be written into the new all-wheel drive control unit.
• 10043470Feb 15, 2012Transmission and drivetrain. Porsche: the transfer case can cause vibrations while driving due to the possible installation of defective clutch baskets.
• 10109289Jan 30, 2012Body and structure, Latches, locks and linkages. Concerns: Cover for front lock support. Information: This is to inform you of a voluntary Workshop Campaign on certain 2011 to 2012 Cayenne/S/S Hybrid and Cayenne Turbo vehicles. There is the possibility that paint adhesion on the cover of the front lock support might not be sufficient due to a supplier's manufacturing issue. To remedy the situation, replace cover for front lock support.
• 10043264Dec 16, 2011Electrical system. Porsche: on some model year vehicles, the possibility that ignition starter switches that is installed, reduced comfort of using driver's key, and engine fails to start after several attempts been made.

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