2013 Porsche Cayenne Technical Service Bulletins

506 technical service bulletins (TSBs) are on record for the 2013 Porsche Cayenne. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10143297Jun 28, 2018Fuel system. Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.
• 10143523Jun 27, 2018Engine, Equipment. Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.
• 10143299Jun 27, 2018Engine. Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.
• 10188291May 30, 2018Brakes, Equipment. Resubmitting at request of Mr. Bernard Hardgrave. Advanced technical information on brake fluid for all Porsche vehicles.
• 10188268May 16, 2018Electrical system, Exterior lighting. Resubmitting at request of Mr. Bernard Hardgrave. Information on fogging lighting components.
• 10142252May 10, 2018Equipment. Information: The Approval and Support Management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the Support Specialists within Porsche R&D. As a result, this process has reduced vehicle downtime and repeat repairs substantially.
• 10134874Mar 13, 2018Electrical system. Model Line: Cayenne (92A) Macan (95B) Concerns: AGM starter battery (referred to below simply as ?battery?) Situation: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality.
• 10134861Mar 13, 2018Fuel system. Information: Analysis has shown that traces of oil found in the hydraulic pump or tandempump area are not always caused by a Pentosin leak in the pump. In the event of a complaint about traces of oil in the hydraulic pump or tandem pump area,
• 10134873Mar 7, 2018Transmission and drivetrain. Vehicle Types: Cayenne/Cayenne Diesel/Cayenne S/Cayenne GTS/Cayenne S Hybrid/Cayenne Turbo/Cayenne Turbo S Concern: Current approval status: January 2018
• 10130121Feb 13, 2018Engine cooling. Subject: Intake valves and intake ports Information: Carboned-up valves in the engine can be reworked and cleaned using cleaning equipment. If there is a complaint about knocking combustion, e.g. during acceleration at high load, the condition of the intake valves and portsmust be checked before doing any other work. If the check shows that the intake valves and intake ports have carbon deposits and are dirty, they…
• 10130118Feb 6, 2018Transmission and drivetrain. Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulated using a test procedure. (Opening the door windows can be helpful when evaluating noises). 1 Conditions for the first test procedure: ? Activate the Start/Stop function and ?…
• 10127489Dec 20, 2017Fuel system. Subject: Ensuring the quality of vehicles following storage Information: Due to the Stop Sale for Cayenne Diesel vehicles, pre-owned vehicles were stored for a long time at the dealerships.
• 10125207Nov 30, 2017Fuel system. Information: FC00001E for right side rear lid strut is set in the Rear Lid Control Unit. The actual fault may be in the left rear lid strut. Information for Workshop: The cause could be software or moisture in the Rear Lid Control Unit. If moisture is suspected, check the lid thoroughly for leaks.
• 10125210Nov 8, 2017Engine, Electrical system. Situation: Cayenne Diesel vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations. Action Required: Install updated engine control module (DME) software, transmission control module (Tiptronic) software and hardware to bring affected vehicles into regulatory compliance.
• 10125213Nov 6, 2017Electrical system. Information: This document updates information previously published in EQ 1105, EQ 1105, and EQ 1401. To provide stable voltage and sufficient current throughout certain service operations, you should connect the vehicle to a battery charger (sometimes referred to as a power supply). However, you may experience ECU programming and coding issues if the chosen battery charger has insufficient power. Many workshop…
• 10125212Nov 2, 2017Steering. Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptom must be simulated using a test procedure. (Opening the door windows can be helpful when evaluating noises). 1 Conditions for the first test procedure: * Activate the Start/Stop function and *…
• 10119317Sep 22, 2017Electrical system. Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptommust be simulated using a test procedure. (Opening the door windows can be helpful when evaluating noises). 1 Conditions for the first test procedure: ? Activate the Start/Stop function and ?…
• 10119312Sep 13, 2017Exterior lighting. Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenne is also pre-wired for a brake controller. You will need to do the following to hook up the trailer electrics and/or an electric brake controller:
• 10109263Aug 26, 2017Transmission and drivetrain. Concerns: Rear-differential lock control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. With the current data record for regulating the rear-differential lock, noises ("rattling") can occur in the rear axle area as a result of a certain driving style over the service life of the vehicle. This will not impair the function of the rear-differential lock.
• 10117507Aug 14, 2017Other or unknown, Electrical system. Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenne is also pre-wired for a brake controller. You will need to do the following to hook up the trailer electrics and/or an electric brake controller:
• 10108675Jul 17, 2017Engine, Electrical system. Issue: Oil in the wiring harness. Information: If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.
• 10120786Jun 27, 2017Equipment. Information: Converting transfer cases that are still in stock to the new type before installing themin customer vehicles.
• 10120788Jun 13, 2017Electrical system. Concerns: AGM starter battery (referred to below simply as 'battery') Situation: Support for the care andmaintenance of the AGMstarter battery (at the dealership): From the time the vehicle is delivered to the Porsche Centre until it is handed over to the customer, the battery must be maintained and charged regularly, depending on use.
• 10120787Jun 13, 2017Electrical system. Concerns: AGM starter battery (referred to below simply as ?battery?) Information: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality.
• 10125194Dec 13, 2016Equipment. Information: The customer complains that certain functions of the front camera are not available at times: * Lane Change Assist not available * Porsche Dynamic Light System not available * Traffic sign recognition not available Cause: Image sensor fault in the front camera. Insufficient contrast causes certain functions to fail at times.
• 10125190Dec 13, 2016Engine cooling. The turbocharger is damaged by detached parts of the cracked inner part of the manifold. A faulty turbocharger is diagnosed due to loss of power and when the "Check Engine" warning is activated. However, a faulty turbocharger can also be diagnosed if the inner part of the manifold is damaged.
• 10120623Nov 18, 2016Electrical system. Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection on the servo motor and the servo motor itself for damage: ? If the electric plug connection on the transfer case servo motor is corroded, replace section of cable including…
• 10119298Nov 18, 2016Electrical system. Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection on the servo motor and the servo motor itself for damage: ? If the electric plug connection on the transfer case servo motor is corroded, replace section of cable including…
• 10119330Oct 20, 2016Equipment. Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. The optimized transfer case is used during production from week 31/2016. If the transfer case needs to be replaced, check the part number of the new transfer case. If the transfer case is the old type, it must be converted to the new type before doing any other work. Conversion to the new type involves: ?
• 10122099Sep 26, 2016Engine cooling. Reworking Connector on Engine Coolant Level Sensor for Low-temperature Cooling System (Red "engine coolant level" warning message in the instrument cluster/SY2215)? Contact problems with the installed plug contacts in the connector for the engine coolant level sensor on the coolant reservoir (low-temperature cooling system). ?
• 10122094Sep 20, 2016Electrical system. The rear lid closes at a higher speed particularly at cold temperatures. The signal from the microswitch in the lid lock is too short and cannot be read out clearly by the control unit software.
• 10165170Aug 23, 2016Body and structure. Instructions for installing the Porsche Bicycle Rack on applicable models with an already installed roof transportation system
• 10081247Aug 12, 2016Electrical system. Enabling online services
• 10188295Jul 26, 2016Equipment, Electrical system, Vehicle speed control. Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking.
• 10198523Apr 22, 2016Equipment. 1997 to Present - Vehicle Analysis Log Types - In an effort to prode accurate information regarding the state of the vehicle at the time fof VAL creation, a "log type" drop down menu was added at the end of the VAL creation menu.
• 10075136Mar 29, 2016Electrical system. Summary to be provided on a future date.
• 10198542Mar 24, 2016Brakes, Equipment. Circlip on bearing bracket for pedals - Checking circlip on bearing bracket for pedals to make sure it is fited correctly. A new circlip may have to be installed.
• 10198525Mar 24, 2016Equipment, Brakes. Understanding and addressing brake squeal complaints.
• 10076060Mar 24, 2016Equipment, Brakes. AG02 Stop Sale Campaign/Recall Campaign - Checking Circlip on Bearing Bracket for Pedals Internal tests have shown that a circlip on the bearing bracket for the pedals may have become detached from its locking position as a result of preassembly processes carried out by a supplier. In this case, the bearing pin for the pedals will no longer be secured axially in the bearing bracket and can come out of one of the…
• 10198515Dec 11, 2015Equipment. The Approval and Support Management Program (ASM)
• 10198527Oct 12, 2015Engine, Electrical system. The vehicle does not start. The starter will not turn.
• 10060323Oct 8, 2015Equipment. Porsche cayenne (92a) bulletin on replacing cowl drain. If cowl cage will not fasten properly to the body replace it.
• 10198524Apr 11, 2015Equipment, Tires. 2003 to Present All with tire pressure monitoring system.
• 10117407Feb 12, 2015Engine cooling. Concerns: Oil guide housing Information: Oil leak ("sweating", drops of oil) on engine in oil guide housing area We have discovered that the cause of some leaks in the specified area could not be detected and determined definitively in the dealer organisation when attempting to resolve the complaint "Oil leak"1 . As a result, some of the measures that were carried out were not always effective.
• 10117466Mar 10, 2014Equipment. Concerns: Center armrest opener Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that center armrest openers that do not conform to the high quality standards of Porsche AGmay have been installed on the affected vehicles. As a result, optical defects can appear on the release button of the opener for the center armrest over the service life…
• 10109270Sep 17, 2013Suspension. Concerns: Suspension alignment Information: This is to inform you of a Stop Sale Campaign/Workshop Campaign on the above-mentioned vehicles. The rear axle on the affected vehicles was not aligned and adjusted correctly during the production process.
• 10052778Sep 12, 2013Transmission and drivetrain. Porsche: information concerning the rear- differential lock control unit re-programming. Models include cayenne (92a)/ cayenne diesel (92a)/ cayenne s (92a)/ cayenne gts (92a)/ cayenne turbo (92a)/ cayenne gts (92a)/ cayenne turbo s (92a). Model years include 2011 to 2014.
• 10109267Sep 8, 2013Equipment. Concerns: Analog clock on dashboard. Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that analog clocks from a batch that does not conform to the high quality standards of Porsche AG may have been installed on the affected vehicles. As a result, the analog clock can stop working.
• 10109266Sep 3, 2013Transmission and drivetrain. Concerns: Rear-differential lock control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. With the current data record for regulating the rear-differential lock, there may be increased wear on the pinion shaft on the servo motor for the rear-differential lock as a result of extreme driving over the service life of the vehicle. This can cause noises and can…
• 10108678Jul 9, 2013Fuel system. Concerns: Fuel level sender Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that the fuel level senders on the affected vehiclesmay not have been calibrated correctly during the production process. As a result, the fuel level displayed in the instrument cluster might be higher than the actual fuel level.

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