2014 Ram 2500 Technical Service Bulletins

516 technical service bulletins (TSBs) are on record for the 2014 Ram 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10139893Dec 11, 2014Electrical system, Transmission and drivetrain. Flash: Compressed Natural Gas (CNG) Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. Software to prevent Malfunction Indicator Lamp (MIL) illumination with no defect found for Diagnostic Trouble Code (DTC) P0481…
• 10057234Dec 11, 2014Electrical system. Dodge ram 2500 pickup 2014: software updated for power control module compressed natural gas with system improvements . *lj updated 05/01/15.
• 10229887Dec 9, 2014Electrical system, Transmission and drivetrain. Flash: Powertrain System Improvements/Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. These enhancements are listed by vehicle application.DS vehicles equipped with a 3.6L engine (sales code ERB).
• 10221055Dec 9, 2014Exterior lighting, Transmission and drivetrain, Electrical system. Flash: Powertrain System Improvements/Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. These enhancements are listed by vehicle application.DS vehicles equipped with a 3.6L engine (sales code ERB).
• 10139885Dec 9, 2014Transmission and drivetrain. Flash: Powertrain System Improvements/Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. These enhancements are listed by vehicle application.DS vehicles equipped with a 3.6L engine (sales code ERB).
• 10229880Dec 3, 2014Back-over prevention (rear camera). Chirp Type Noise Emitted From Exhaust This bulletin involves replacement of the muffler to correct a chirp type noise that is emitted from the exhaust when the engine enters MDS mode. Vehicle operators may experience the following condition: Chirp Type Noise Emitted From Exhaust when entering MDS mode
• 10221048Dec 3, 2014Back-over prevention (rear camera). Chirp Type Noise Emitted From Exhaust This bulletin involves replacement of the muffler to correct a chirp type noise that is emitted from the exhaust when the engine enters MDS mode. Vehicle operators may experience the following condition: Chirp Type Noise Emitted From Exhaust when entering MDS mode
• 10139878Dec 3, 2014Engine cooling. Chirp Type Noise Emitted From Exhaust This bulletin involves replacement of the muffler to correct a chirp type noise that is emitted from the exhaust when the engine enters MDS mode. Vehicle operators may experience the following condition: Chirp Type Noise Emitted From Exhaust when entering MDS mode
• 10062967Dec 3, 2014Engine cooling. Summary to be provided on a future date.
• 10231981Nov 21, 2014Suspension, Electronic stability control. Flash: Air Suspension Message Battery Voltage Low
• 10218218Nov 21, 2014Suspension, Electronic stability control, Electrical system, Other or unknown. Flash: Air Suspension Message Battery Voltage Low This Bulletin involves updating the Air Suspension Control Module (ASCM) software. false message ?Battery Voltage Low - Start Engine to Change Ride Height? which appears in the Electronic Vehicle Information Center (EVIC). This condition may happen when the vehicle is first started and trying to move the suspension from trailer ride height to normal ride height.
• 10139851Nov 21, 2014Suspension. Flash: Air Suspension Message Battery Voltage Low This Bulletin involves updating the Air Suspension Control Module (ASCM) software. false message ?Battery Voltage Low - Start Engine to Change Ride Height? which appears in the Electronic Vehicle Information Center (EVIC). This condition may happen when the vehicle is first started and trying to move the suspension from trailer ride height to normal ride height.
• 10062933Nov 21, 2014Electrical system. Summary to be provided on a future date.
• 10231996Nov 14, 2014Electrical system. 6.7L Diagnostic And System Improvements
• 10231991Nov 14, 2014Electrical system. Doser Control Unit (DCU), Heater Thaw Time Improvements And MIL Illumination
• 10218206Nov 14, 2014Exterior lighting, Back-over prevention (rear camera), Brakes, Fuel system…. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel. They are as follows: Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following DTCs. These Faults Have Been Changed From One Trip Faults To Two…
• 10218203Nov 14, 2014Fuel system, Transmission and drivetrain. Flash: Doser Control Unit (DCU), Heater Thaw Time Improvements And MIL Illumination This bulletin involves selectively erasing and reprogramming the Doser Control Unit (DCU) with new software. Software improvements are available for the Diesel Exhaust Fluid (DEF) DCU on vehicles equipped with a Cummins 6.7L turbo Diesel. The software contains improvements for the following: Increase in DEF thaw time when ambient…
• 10139839Nov 14, 2014Transmission and drivetrain, Electrical system. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel. They are as follows: Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following DTCs. These Faults Have Been Changed From One Trip Faults To Two…
• 10139836Nov 14, 2014Fuel system. Flash: Doser Control Unit (DCU), Heater Thaw Time Improvements And MIL Illumination This bulletin involves selectively erasing and reprogramming the Doser Control Unit (DCU) with new software. Software improvements are available for the Diesel Exhaust Fluid (DEF) DCU on vehicles equipped with a Cummins 6.7L turbo Diesel. The software contains improvements for the following: Increase in DEF thaw time when ambient…
• 10063705Nov 14, 2014Electrical system. Summary to be provided on a future date.
• 10063255Nov 14, 2014Electrical system. Summary to be provided on a future date.
• 10231979Nov 13, 2014Visibility (wipers, defrost, mirrors). Mirror Tilt In Reverse Feature Is Not Functioning Correctly
• 10218199Nov 13, 2014Visibility (wipers, defrost, mirrors). Mirror Tilt In Reverse Feature Is Not Functioning Correctly This bulletin involves reconfiguring the vehicle for proper mirror tilt in reverse operation. The customer may describe one mirror tilting in reverse and the other mirror not tilting and/or the customer may describe not being able to turn the tilt in reverse feature on/off.
• 10139832Nov 13, 2014Visibility (wipers, defrost, mirrors). Mirror Tilt In Reverse Feature Is Not Functioning Correctly This bulletin involves reconfiguring the vehicle for proper mirror tilt in reverse operation. The customer may describe one mirror tilting in reverse and the other mirror not tilting and/or the customer may describe not being able to turn the tilt in reverse feature on/off.
• 10062931Nov 13, 2014Electrical system. Summary to be provided on a future date.
• 10218178Nov 5, 2014Engine cooling, Transmission and drivetrain. Part Description: Thermostat, Engine Issue Description: Important! There has been an application change to the Cummins turbo diesel thermostat.
• 10139712Nov 5, 2014Engine cooling. Part Description: Thermostat, Engine Issue Description: Important! There has been an application change to the Cummins turbo diesel thermostat.
• 10057420Nov 1, 2014Equipment, Electrical system. Dodge: see document search button for owner letter. Fuse f08, oxides of nitrogen (nox) sensor has label with incorrect fuse size, and original label specifies correct size as 20 amps, not 30 or 40 amp. Model 2014 ram 2500, 3500, 4500, 5500.
• 10057419Nov 1, 2014Brakes. Chrysler: see document search button for owner letter. An intermittent loss of electronic stability control (esc) and/or anti lock brake system (abs) and speedometer is due to software issue that must be reprogrammed. Model 2013-14 ram 2500, 3500, 4500, 5500.
• 10229928Oct 30, 2014Equipment. RG3 RG4 RJ3 RJ4 Radio Enhancements
• 10139812Oct 30, 2014Back-over prevention (rear camera), Steering, Brakes, Electrical system…. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. DAB (Digital Audio Broadcast) is inoperative. Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. DAB preset list on the top of the screen doesn't change while scrolling…
• 10229924Oct 7, 2014Transmission and drivetrain, Electrical system. 6.7L Diagnostic And System Improvements
• 10139778Oct 7, 2014Engine cooling, Equipment, Electrical system. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel. They are as follows: Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following DTCs. These Faults Have Been Changed From One Trip Faults To Two…
• 10063706Oct 7, 2014Electrical system. Summary to be provided on a future date.
• 10221029Sep 19, 2014Fuel system. Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.
• 10139749Sep 19, 2014Fuel system, Engine cooling. Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.
• 10064541Sep 19, 2014Engine cooling. Summary to be provided on a future date.
• 10221018Sep 16, 2014Exterior lighting, Back-over prevention (rear camera), Electrical system. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10139738Sep 16, 2014Electrical system, Transmission and drivetrain. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10056978Sep 16, 2014Electrical system. Chrysler: ram 2500 customers may experience malfunction indicator lamp illumination.
• 10220993Sep 10, 2014Equipment, Electrical system. RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc.
• 10221007Sep 6, 2014Engine. Information: P207F P1C70 And SCR Inducement Strategy
• 10139607Sep 6, 2014Equipment. Information: P207F P1C70 And SCR Inducement Strategy
• 10056980Sep 6, 2014Electrical system. Chrysler: ram 2500,3500,4500 pickup, cab/chassis some vehicles may have a malfunction indicator lamp code displayed, with powertrain control module (pcm) set with diagnostic trouble codes (dtc).
• 10139698Aug 16, 2014Engine cooling. Engine Oil Weep From Oil Filter Adapter and/or Oil Cooler This bulletin involves inspection of the oil filter adapter and oil cooler for signs of oil weepage and repairing as necessary. The Oil Filter Adapter (OFA) and/or oil cooler may weep oil.
• 10062956Aug 16, 2014Engine. Summary to be provided on a future date.
• 10139680Aug 1, 2014Equipment. STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.
• 10217731Jul 31, 2014Brakes, Equipment, Back-over prevention (rear camera), Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal…
• 10217730Jul 31, 2014Equipment, Electrical system. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature…
• 10217729Jul 31, 2014Equipment. Replace Radio No AM Or FM Reception This bulletin involves replacing the RJ radio with a RA sales code radio. No FM or AM reception.

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