2015 Ram 2500 Technical Service Bulletins

519 technical service bulletins (TSBs) are on record for the 2015 Ram 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10228098May 18, 2016Engine cooling. 3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 [email protected] ~ Second: Joe Lovell - Cell (734) 309-6467 [email protected]~ If a response is not received within 15 mins, then proceed with the necessary repair.~
• 10228134May 13, 2016Equipment, Electrical system. RA3/RA4 Radio Software Enhancements
• 10220438May 13, 2016Back-over prevention (rear camera). Radio software enhancement.
• 10220437May 13, 2016Equipment. Radio software enhancement.
• 10191409May 13, 2016Back-over prevention (rear camera). Radio software enhancement.
• 10191408May 13, 2016Back-over prevention (rear camera). Radio software enhancement.
• 10228142May 11, 2016Engine cooling, Equipment. Pentastar Oil Filter Adapter
• 10140226May 6, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your…
• 10218303May 4, 2016Electrical system, Equipment. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140254May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140249May 4, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to…
• 10140248May 3, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
• 10140227May 3, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
• 10219793Apr 29, 2016Brakes, Lane departure, Visibility (wipers, defrost, mirrors), Electrical…. Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · **Poor or no connection to cellular network (U.S. market only). · HVAC temperature out of sync with radio display (KL vehicles).** · Intermittently blind spot chime will not turn off (KL vehicles only). · Enable High…
• 10138977Apr 29, 2016Equipment, Electrical system, Brakes. Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Poor or no connection to cellular network (U.S. market only). · HVAC temperature out of sync with radio display (KL vehicles).** · Intermittently blind spot chime will not turn off (KL vehicles only). · Enable High…
• 10076510Apr 29, 2016Electrical system, Equipment. SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software.
• 10219795Apr 23, 2016Back-over prevention (rear camera), Electronic stability control, Electrical…. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · P218F…
• 10138979Apr 23, 2016Fuel system, Electrical system, Exterior lighting, Transmission and…. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · P218F…
• 10076526Apr 23, 2016Engine, Electrical system. This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software.
• 10224659Apr 22, 2016Electrical system. This Bulletin involves updating the (ASCM) software.
• 10139959Apr 22, 2016Suspension. Flash: Air Suspension Control Module (ASCM) System Enhancements This Bulletin involves updating the (ASCM) software. A customer may describe the following: · **Cluster stays awake after ignition is turned off for 10 minutes or more.** · False message Battery Voltage Low - Start Engine to Change Ride Height which appears in the Electronic Vehicle Information Center (EVIC).
• 10076503Apr 22, 2016Electrical system, Suspension. SUBJECT: Flash: Air Suspension Control Module (ASCM) System Enhancements SYMPTOM/CONDITION: A customer may describe the following: · **Cluster stays awake after ignition is turned off for 10 minutes or more.** · False message “Battery Voltage Low - Start Engine to Change Ride Height” which appears in the Electronic Vehicle Information Center (EVIC). This condition may happen when the vehicle is first started and…
• 10076282Apr 22, 2016Suspension, Electrical system. SUBJECT: Flash: Air Suspension Control Module (ASCM) System Enhancements OVERVIEW: This Bulletin involves updating the (ASCM) software. SYMPTOM/CONDITION: A customer may describe the following: • **Cluster stays awake after ignition is turned off for 10 minutes or more.** • False message “Battery Voltage Low - Start Engine to Change Ride Height” which appears in the Electronic Vehicle Information Center (EVIC).
• 10139956Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur…
• 10224672Apr 19, 2016Equipment. Center Console Lid Binding
• 10219694Apr 19, 2016Body and structure. This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
• 10209545Apr 19, 2016Back-over prevention (rear camera), Equipment. This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
• 10139971Apr 19, 2016Equipment. Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.
• 10076541Apr 19, 2016Equipment. SYMPTOM/CONDITION: The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.
• 10218068Apr 9, 2016Engine cooling. This bulletin involves replacing the engine assembly.
• 10215102Apr 9, 2016Engine cooling. This bulletin involves replacing the engine assembly.
• 10138953Apr 9, 2016Equipment, Engine cooling. Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.
• 10218118Apr 1, 2016Transmission and drivetrain. Diagnostic And System Improvements.
• 10215152Apr 1, 2016Equipment, Electrical system. Diagnostic And System Improvements.
• 10074935Apr 1, 2016Electrical system. Summary to be provided on a future date.
• 10140217Mar 23, 2016Fuel system. Urea tank shell Trucks equipped with a 6.7L Cummins Turbo Diesel only; If vehicle comes in with a P207F DTC, record the following information to be shared with the engineer.
• 10140211Mar 22, 2016Seats, Latches, locks and linkages. Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock.
• 10142203Mar 15, 2016Electrical system, Equipment. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. ·…
• 10140234Mar 11, 2016Exterior lighting, Electrical system. Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM…
• 10141316Mar 3, 2016Engine cooling, Equipment. Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.
• 10141310Feb 26, 2016Equipment. Bumper Kit If you are ordering a Center Console bumper kit to repair a vehicle for TSB 23-001- 16 or RRT 16-011 and you receive kit PN 68315574AA, discard the instruction sheet shipped with the kit and reference TSB 23-001-16 REV. B for correct bumper installation instructions. ~ Note: This only applies to the AA level of the kit
• 10219693Feb 17, 2016Equipment, Engine cooling. The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed
• 10209544Feb 17, 2016Equipment, Engine cooling. The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed
• 10074992Feb 17, 2016Equipment. Summary to be provided on a future date.
• 10215059Feb 5, 2016Engine cooling. This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest
• 10120525Feb 3, 2016Fuel system. 32 Gallon Fuel Tank Before replacing this part, please call Frank Provenzano at cell (248) 379-1126. If a response is not received within 20 minutes, then proceed with necessary repairs.~
• 10121927Jan 26, 2016Engine cooling. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
• 10121922Jan 26, 2016Electrical system, Transmission and drivetrain. Powertrain Control Module If a PCM/ECM is being replaced due to liquid being present inside of the PCM/ECM electrical connector(s) on a 2015-2016 model year 5.7L Hemi DS, D2, DD, DJ or DX truck, please call Lou Nigro at cell (810) 293-3858. If no response is received within 15 minutes, please continue with repair.~
• 10119647Jan 20, 2016Engine cooling. Cooling Fan Module Before replacing this part, please call Sam Zarnegar at cell (248) 881-5052 or Frank Provenzano at cell (248) 379-1126. If a response is not received within 20 minutes, then proceed with the necessary repair.~
• 10119646Jan 20, 2016Equipment. FLOOR CONSOLE ASSEMBLY Please call Mike Wicker on cell (248) 821-9350 regarding Center Floor Console Armrest Lid not latching properly. If you don't receive a response within 20 minutes, then continue with normal repair procedure.~ Please follow this procedure to resolve Center Floor Console noise (e.g.

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