2016 Ram 2500 Technical Service Bulletins

463 technical service bulletins (TSBs) are on record for the 2016 Ram 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10076503Apr 22, 2016Electrical system, Suspension. SUBJECT: Flash: Air Suspension Control Module (ASCM) System Enhancements SYMPTOM/CONDITION: A customer may describe the following: · **Cluster stays awake after ignition is turned off for 10 minutes or more.** · False message “Battery Voltage Low - Start Engine to Change Ride Height” which appears in the Electronic Vehicle Information Center (EVIC). This condition may happen when the vehicle is first started and…
• 10076286Apr 22, 2016Exterior lighting. SUBJECT: Headlamps May Be Out Of Adjustment Or Alignment. OVERVIEW: This bulletin involves adjusting the headlamps to specified alignment. SYMPTOM/CONDITION: The customer may describe that the headlamps are out of alignment or oncoming vehicles are flashing their bright lights at them.
• 10076282Apr 22, 2016Suspension, Electrical system. SUBJECT: Flash: Air Suspension Control Module (ASCM) System Enhancements OVERVIEW: This Bulletin involves updating the (ASCM) software. SYMPTOM/CONDITION: A customer may describe the following: • **Cluster stays awake after ignition is turned off for 10 minutes or more.** • False message “Battery Voltage Low - Start Engine to Change Ride Height” which appears in the Electronic Vehicle Information Center (EVIC).
• 10224657Apr 20, 2016Electrical system. Flash: Radio Frequency Hub Module (RFHM) Enhancement
• 10139957Apr 20, 2016Equipment, Electrical system. Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the RFHM software. Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).
• 10139956Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur…
• 10076501Apr 20, 2016Equipment, Electrical system. SUBJECT: Flash: Radio Frequency Hub Module (RFHM) Enhancement SYMPTOM/CONDITION: Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).
• 10076280Apr 20, 2016Equipment. SUBJECT: Flash: Radio Frequency Hub Module (RFHM) Enhancement SYMPTOM/CONDITION: Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).
• 10219694Apr 19, 2016Body and structure. This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
• 10209545Apr 19, 2016Back-over prevention (rear camera), Equipment. This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
• 10139971Apr 19, 2016Equipment. Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.
• 10076541Apr 19, 2016Equipment. SYMPTOM/CONDITION: The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.
• 10224644Apr 8, 2016Fuel system, Transmission and drivetrain. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. DTCs have been changed from a one trip fault to a two trip fault: · **P0421 - Catalyst 1 Efficiency Below Threshold Bank 1.** · P2280 - Air Flow Restriction / Leak Between Air Cleaner And MAF. · P203C - (Diesel Exhaust Fluid) Reductant…
• 10218105Apr 8, 2016Transmission and drivetrain. Diagnostic And System Improvements.
• 10215139Apr 8, 2016Electrical system, Transmission and drivetrain. Diagnostic And System Improvements.
• 10074923Apr 8, 2016Electrical system. Summary to be provided on a future date.
• 10218286Apr 1, 2016Visibility (wipers, defrost, mirrors). Applicable on 2016 DJ and DS Ram Truck Only. If the exterior cover (skull cap) is being replaced for any reason, please return the entire mirror assembly. If you have any questions please contact Brigitte Wicks at Cell (248) 202-9869 or send email to [email protected]. Thanks for your support.~
• 10140178Apr 1, 2016Visibility (wipers, defrost, mirrors). Applicable on 2016 DJ and DS Ram Truck Only. If the exterior cover (skull cap) is being replaced for any reason, please return the entire mirror assembly. If you have any questions please contact Brigitte Wicks at Cell (248) 202-9869 or send email to [email protected]. Thanks for your support.~
• 10218106Mar 30, 2016Transmission and drivetrain. Diagnostic And System Improvements.
• 10215140Mar 30, 2016Equipment, Electrical system. Diagnostic And System Improvements.
• 10140218Mar 23, 2016Transmission and drivetrain. Actuator Motor, Front Axle Locker If you are replacing the front axle locker actuator on a D2, DD or DJ truck for any warranty concern on a 2016 model year only vehicle please call Dennis Battle at cell (734) 231-1540 prior to the repair. If Dennis cannot be reached within 15 minutes then proceed with the repair.
• 10140217Mar 23, 2016Fuel system. Urea tank shell Trucks equipped with a 6.7L Cummins Turbo Diesel only; If vehicle comes in with a P207F DTC, record the following information to be shared with the engineer.
• 10140211Mar 22, 2016Seats, Latches, locks and linkages. Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock.
• 10142203Mar 15, 2016Electrical system, Equipment. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. ·…
• 10140234Mar 11, 2016Exterior lighting, Electrical system. Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM…
• 10235028Mar 10, 2016Exterior lighting. Headlamp Bulb
• 10140230Mar 10, 2016Exterior lighting. Headlamp Bulb If the headlamp bulb (L09005HL) on a 2016 DS or DJ is being replaced for any reason, engineering would like to have the bulb and the entire lamp assembly replaced and returned for analysis. If you have any questions, please contact Brigitte Wicks at cell (248) 202-9869. Also please make sure to send the part to Brigitte's attention when it is returned. Thank you.
• 10139824Mar 9, 2016Transmission and drivetrain. Rear Crank Shaft Oil Seal and retainer plate For Cummins engines only If replacing Rear Main Seal for oil leak, replace seal and retainer as a set. Please do not disturb seal in retainer.~ Cummins Engineering is currently investigating the root cause of the oil leak concern. If there are any questions, please contact Chad Eichbrecht at cell (248) 309-2695 If you do not receive a response within 15 minutes, please…
• 10219705Mar 5, 2016Body and structure. An insufficient urethane bead around the metal bracket results in water leaking into the vehicle at one or both of the front corners of the sunroof.
• 10209556Mar 5, 2016Visibility (wipers, defrost, mirrors). An insufficient urethane bead around the metal bracket results in water leaking into the vehicle at one or both of the front corners of the sunroof.
• 10140238Mar 5, 2016Visibility (wipers, defrost, mirrors). Sunroof Water Leak Replace sunroof glass to repair a water leak from the sunroof. An insufficient urethane bead around the metal bracket results in water leaking into the vehicle at one or both of the front corners of the sunroof.
• 10074999Mar 5, 2016Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10219693Feb 17, 2016Equipment, Engine cooling. The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed
• 10209544Feb 17, 2016Equipment, Engine cooling. The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed
• 10074992Feb 17, 2016Equipment. Summary to be provided on a future date.
• 10215059Feb 5, 2016Engine cooling. This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest
• 10121930Jan 26, 2016Electrical system, Equipment. Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: · Radio display screen intermittently may go blank. · Radio display screen may lock up. · Back up display may not turn off. · Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. · Korean language was not supported (APAC - Korea…
• 10121927Jan 26, 2016Engine cooling. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
• 10121922Jan 26, 2016Electrical system, Transmission and drivetrain. Powertrain Control Module If a PCM/ECM is being replaced due to liquid being present inside of the PCM/ECM electrical connector(s) on a 2015-2016 model year 5.7L Hemi DS, D2, DD, DJ or DX truck, please call Lou Nigro at cell (810) 293-3858. If no response is received within 15 minutes, please continue with repair.~
• 10119655Jan 21, 2016Body and structure. Left Rear Door Seal Adhesive This bulletin involves the replacement of the left rear door. The left rear door may have a poor seam seal adhesion.
• 10119653Jan 16, 2016Engine. Engine Mounts Replacement This bulletin involves replacing the right and left engine mounts. The customer may describe a drone/noise or excessive vibration condition when the engine is operating in ECO mode.
• 10160056Dec 19, 2015Equipment. Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid. The customer may describe a binding, hesitation or audible clicking condition when the center console lid is being opened or closed.
• 10160053Dec 18, 2015Transmission and drivetrain, Electrical system. Flash: 5.7L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. A small number of customers may experience one or more of the symptoms/conditions listed below or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Codes (DTCs) have been set. If…
• 10159998Dec 16, 2015Vehicle speed control. Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
• 10218012Dec 10, 2015Brakes, Seat belts, Electrical system. Anti Lock Brake (ABS) Module System Enhancements.
• 10215046Dec 10, 2015Brakes. Anti Lock Brake (ABS) Module System Enhancements.
• 10160034Dec 10, 2015Brakes, Electrical system, Electronic stability control. Flash: Anti Lock Brake (ABS) Module System Enhancements This bulletin involves updating the Anit-Lock Brake System (ABS) module software. The customer may describe the Electronic Stability Control (ESC) Warning lamp is illuminated on the instrument cluster. Upon further inspection, the technician may find the following Diagnostic Trouble Code (DTC): C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic…
• 10160012Dec 2, 2015Transmission and drivetrain. Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. NOTE: This bulletin fixes all vehicles listed and also contains an optional software path for situations where the customer is specifically complaining of a Drone Noise, Shudder, Pulsation, or Vibration under light throttle applications while vehicle…
• 10218138Nov 17, 2015Electrical system. This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest
• 10159965Nov 17, 2015Equipment, Electrical system. Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or…

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