2019 Ram 2500 Technical Service Bulletins

776 technical service bulletins (TSBs) are on record for the 2019 Ram 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10220597Feb 4, 2021Electrical system, Fuel system, Exterior lighting, Engine cooling, Back-over…. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant…
• 10188801Feb 4, 2021Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant…
• 10220594Feb 2, 2021Exterior lighting, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P0299-00 - Turbocharger Underboost.
• 10220517Feb 2, 2021Body and structure. Customer Indicates A Whistle Noise From Dash During Certain Driving Parameters.
• 10188798Feb 2, 2021Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P0299-00 - Turbocharger Underboost.
• 10188721Feb 2, 2021Equipment, Visibility (wipers, defrost, mirrors). Customer Indicates A Whistle Noise From Dash During Certain Driving Parameters.
• 10215967Jan 30, 2021Equipment, Body and structure. Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
• 10187146Jan 30, 2021Body and structure. Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
• 10215961Jan 29, 2021Back-over prevention (rear camera), Electrical system. Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features…
• 10187140Jan 29, 2021Electrical system, Back-over prevention (rear camera). Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features…
• 10215955Jan 28, 2021Brakes, Back-over prevention (rear camera). Uneven Front Brake Pad Wear This bulletin involves inspecting the front brake pads for uneven wear and it involvesre-torquing front brake fasteners and checking for proper caliper slide action. The customer may comment on the following: Unusual noise when braking, likely a grinding noise as though pads are wornout.
• 10187134Jan 28, 2021Brakes. Uneven Front Brake Pad Wear This bulletin involves inspecting the front brake pads for uneven wear and it involvesre-torquing front brake fasteners and checking for proper caliper slide action. The customer may comment on the following: Unusual noise when braking, likely a grinding noise as though pads are wornout.
• 10215896Jan 22, 2021Lane departure, Other or unknown. Service Trailer Brake Warning Message Displayed On The Cluster
• 10187075Jan 22, 2021Electrical system. Service Trailer Brake Warning Message Displayed On The Cluster
• 10215893Jan 21, 2021Back-over prevention (rear camera), Fuel system, Exterior lighting. Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.
• 10215881Jan 21, 2021Brakes. Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
• 10187072Jan 21, 2021Engine cooling. Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.
• 10187060Jan 21, 2021Engine cooling. Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
• 10215879Jan 16, 2021Engine cooling. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
• 10187058Jan 16, 2021Engine cooling. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
• 10224097Nov 25, 2020Seats. HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following:Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
• 10224068Nov 25, 2020Fuel system. Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & Fuel Injection Pump - All Models (Rev. F)
• 10184775Nov 25, 2020Equipment. HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
• 10184746Nov 25, 2020Fuel system. Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & Fuel Injection Pump - All Models (Rev. F)
• 10184475Nov 25, 2020Equipment. HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
• 10184446Nov 25, 2020Fuel system, Engine. Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & Fuel Injection Pump - All Models (Rev. F)
• 10224053Nov 24, 2020Equipment. Transmission Slip/Flare During Shifts With No Diagnostic Trouble Codes (DTCs) Set. Manual Drive Learn Procedure.
• 10184731Nov 24, 2020Transmission and drivetrain, Equipment. Transmission Slip/Flare During Shifts With No Diagnostic Trouble Codes (DTCs) Set. Manual Drive Learn Procedure.
• 10184431Nov 24, 2020Equipment, Transmission and drivetrain. Transmission Slip/Flare During Shifts With No Diagnostic Trouble Codes (DTCs) Set. Manual Drive Learn Procedure.
• 10224094Nov 20, 2020Body and structure. Noise From Rear of Cab Area While Driving Over Rough Roads or Bumps This bulletin involves inspecting and replacing the C-Pillar body mounts if needed. The customer may describe a rattling noise heard around the C-Pillar area or back of the cab, while driving the vehicle overrough or bumpy roads.
• 10224048Nov 20, 2020Electrical system. Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing Or Corrupted
• 10184772Nov 20, 2020Body and structure, Equipment. Noise From Rear of Cab Area While Driving Over Rough Roads or Bumps This bulletin involves inspecting and replacing the C-Pillar body mounts if needed. The customer may describe a rattling noise heard around the C-Pillar area or back of the cab, while driving the vehicle overrough or bumpy roads.
• 10184726Nov 20, 2020Engine cooling, Electrical system. Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing Or Corrupted
• 10184472Nov 20, 2020Equipment, Suspension. Noise From Rear of Cab Area While Driving Over Rough Roads or Bumps This bulletin involves inspecting and replacing the C-Pillar body mounts if needed. The customer may describe a rattling noise heard around the C-Pillar area or back of the cab, while driving the vehicle overrough or bumpy roads.
• 10184426Nov 20, 2020Electrical system, Engine. Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing Or Corrupted
• 10224069Nov 9, 2020Equipment. Customer Satisfaction Notification W39 Bed Step
• 10184747Nov 9, 2020Equipment. Customer Satisfaction Notification W39 Bed Step
• 10184447Nov 9, 2020Equipment. Customer Satisfaction Notification W39 Bed Step
• 10224030Nov 7, 2020Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10184707Nov 7, 2020Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10184407Nov 7, 2020Electrical system, Equipment. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10224022Nov 5, 2020Transmission and drivetrain. (Rev. A) Power Inverter Load Ratings
• 10184699Nov 5, 2020Electrical system, Equipment. (Rev. A) Power Inverter Load Ratings
• 10184399Nov 5, 2020Electrical system. (Rev. A) Power Inverter Load Ratings
• 10224020Nov 3, 2020Back-over prevention (rear camera). Drivers Front Window Makes Noise While Raising And Lowering
• 10184697Nov 3, 2020Electrical system, Visibility (wipers, defrost, mirrors), Body and structure. Drivers Front Window Makes Noise While Raising And Lowering
• 10184397Nov 3, 2020Visibility (wipers, defrost, mirrors). Drivers Front Window Makes Noise While Raising And Lowering
• 10223939Oct 29, 2020Transmission and drivetrain. Revision A: Intermittent Engine Buck, Surge, or Misfire.
• 10183050Oct 29, 2020Fuel system, Engine. Revision A: Intermittent Engine Buck, Surge, or Misfire.
• 10223979Oct 21, 2020Brakes, Steering, Fuel system, Back-over prevention (rear camera). 6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible…

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