2020 Ram 2500 Technical Service Bulletins

730 technical service bulletins (TSBs) are on record for the 2020 Ram 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10190630Mar 13, 2021Equipment. SXM Channels Inoperative Above Channel 450
• 10220875Mar 11, 2021Electrical system. Winch Inoperative From Controller
• 10190622Mar 11, 2021Electrical system. Winch Inoperative From Controller
• 10220944Mar 5, 2021Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure…
• 10190691Mar 5, 2021Back-over prevention (rear camera), Exterior lighting, Fuel system, Brakes…. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure…
• 10220939Mar 4, 2021Electrical system, Visibility (wipers, defrost, mirrors). Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working.
• 10190686Mar 4, 2021Visibility (wipers, defrost, mirrors). Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working.
• 10220835Mar 3, 2021Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera). CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent…
• 10220833Mar 3, 2021Electrical system. CABLE ASSY, Power Sliding Backlite Power Sliding Backlite inop, binding. When customer comes in for Power Sliding Backlite inop or binding make note of what condition the part is in and take pictures before disassembly. Please send pictures to FCA Redacted Content and load to the warranty claims system.
• 10190582Mar 3, 2021Back-over prevention (rear camera). CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent…
• 10190580Mar 3, 2021Electrical system. CABLE ASSY, Power Sliding Backlite Power Sliding Backlite inop, binding. When customer comes in for Power Sliding Backlite inop or binding make note of what condition the part is in and take pictures before disassembly. Please send pictures to FCA Redacted Content and load to the warranty claims system.
• 10220624Feb 27, 2021Body and structure. Passenger Side Power Side Step Inoperative This bulletin involves inspecting and if necessary replacing the passenger side power step motor. Customers may comment that the passenger side power step is not functioning properly and passenger side power side steps obstructed message appears in the instrument cluster.
• 10188828Feb 27, 2021Transmission and drivetrain, Equipment. Passenger Side Power Side Step Inoperative This bulletin involves inspecting and if necessary replacing the passenger side power step motor. Customers may comment that the passenger side power step is not functioning properly and passenger side power side steps obstructed message appears in the instrument cluster.
• 10220496Feb 24, 2021Brakes. PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$
• 10188620Feb 24, 2021Equipment, Brakes. PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$
• 10220565Feb 22, 2021Engine cooling. Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
• 10188769Feb 22, 2021Engine cooling. Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
• 10220563Feb 19, 2021Seats. Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s
• 10188767Feb 19, 2021Seats, Electrical system. Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s
• 10220556Feb 17, 2021Back-over prevention (rear camera). Radio Display Is Black After Replacing The Rear View Camera
• 10188760Feb 17, 2021Equipment. Radio Display Is Black After Replacing The Rear View Camera
• 10220518Feb 16, 2021Visibility (wipers, defrost, mirrors). High Speed Blower Position Inoperable When Using Plow Controls.
• 10188722Feb 16, 2021Electrical system, Equipment. High Speed Blower Position Inoperable When Using Plow Controls.
• 10220548Feb 13, 2021Equipment. Favorite Song On-Air Alert List Empty
• 10188752Feb 13, 2021Equipment. Favorite Song On-Air Alert List Empty
• 10220536Feb 9, 2021Engine cooling. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.
• 10188740Feb 9, 2021Equipment, Engine cooling. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.
• 10220534Feb 8, 2021Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
• 10188738Feb 8, 2021Exterior lighting, Equipment, Transmission and drivetrain. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
• 10220602Feb 5, 2021Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure…
• 10220525Feb 5, 2021Equipment. Device Not Supported Message On Radio Screen
• 10188806Feb 5, 2021Fuel system, Brakes, Exterior lighting, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set. The customer may also notice…
• 10188729Feb 5, 2021Electrical system, Equipment. Device Not Supported Message On Radio Screen
• 10220594Feb 2, 2021Exterior lighting, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P0299-00 - Turbocharger Underboost.
• 10220517Feb 2, 2021Body and structure. Customer Indicates A Whistle Noise From Dash During Certain Driving Parameters.
• 10188798Feb 2, 2021Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P0299-00 - Turbocharger Underboost.
• 10188721Feb 2, 2021Equipment, Visibility (wipers, defrost, mirrors). Customer Indicates A Whistle Noise From Dash During Certain Driving Parameters.
• 10215967Jan 30, 2021Equipment, Body and structure. Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
• 10187146Jan 30, 2021Body and structure. Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
• 10215959Jan 29, 2021Back-over prevention (rear camera). Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait?…
• 10187138Jan 29, 2021Electrical system. Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait?…
• 10215955Jan 28, 2021Brakes, Back-over prevention (rear camera). Uneven Front Brake Pad Wear This bulletin involves inspecting the front brake pads for uneven wear and it involvesre-torquing front brake fasteners and checking for proper caliper slide action. The customer may comment on the following: Unusual noise when braking, likely a grinding noise as though pads are wornout.
• 10187134Jan 28, 2021Brakes. Uneven Front Brake Pad Wear This bulletin involves inspecting the front brake pads for uneven wear and it involvesre-torquing front brake fasteners and checking for proper caliper slide action. The customer may comment on the following: Unusual noise when braking, likely a grinding noise as though pads are wornout.
• 10215896Jan 22, 2021Lane departure, Other or unknown. Service Trailer Brake Warning Message Displayed On The Cluster
• 10215890Jan 22, 2021Seat belts. RKE Does Not Unlock The Doors After A Remote Start Event
• 10187075Jan 22, 2021Electrical system. Service Trailer Brake Warning Message Displayed On The Cluster
• 10187069Jan 22, 2021Latches, locks and linkages. RKE Does Not Unlock The Doors After A Remote Start Event
• 10215893Jan 21, 2021Back-over prevention (rear camera), Fuel system, Exterior lighting. Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.
• 10215891Jan 21, 2021Equipment. Transmission Slip/Flare During With No Diagnostic Trouble Codes (DTCs) Set. Manual Drive Learn Procedure.
• 10215881Jan 21, 2021Brakes. Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

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