2020 Ram 2500 Technical Service Bulletins

730 technical service bulletins (TSBs) are on record for the 2020 Ram 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10229348Jul 31, 2020Visibility (wipers, defrost, mirrors), Brakes. Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
• 10221778Jul 31, 2020Visibility (wipers, defrost, mirrors). Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
• 10178705Jul 31, 2020Visibility (wipers, defrost, mirrors), Equipment. Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
• 10229308Jul 29, 2020Electrical system. Cluster Displays Message 4X4 Shift In Progress
• 10229257Jul 29, 2020Seats. COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10221738Jul 29, 2020Electrical system. Cluster Displays Message 4X4 Shift In Progress
• 10221687Jul 29, 2020Seats. COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10178665Jul 29, 2020Electrical system. Cluster Displays Message 4X4 Shift In Progress
• 10178614Jul 29, 2020Seats, Equipment. COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10229341Jul 24, 2020Equipment. 6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
• 10229305Jul 24, 2020Lane departure, Other or unknown, Visibility (wipers, defrost, mirrors)…. Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
• 10221771Jul 24, 2020Other or unknown, Equipment. 6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
• 10221735Jul 24, 2020Back-over prevention (rear camera), Other or unknown. Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
• 10178698Jul 24, 2020Engine cooling. 6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
• 10178662Jul 24, 2020Lane departure, Other or unknown. Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
• 10229293Jul 15, 2020Equipment. Uconnect Market Place APP Fatal Error Message
• 10221723Jul 15, 2020Equipment. Uconnect Market Place APP Fatal Error Message
• 10178650Jul 15, 2020Equipment, Electrical system. Uconnect Market Place APP Fatal Error Message
• 10229292Jul 14, 2020Equipment. Click Or Pop From Drag Link
• 10221722Jul 14, 2020Steering. Click Or Pop From Drag Link
• 10178649Jul 14, 2020Equipment, Steering. Click Or Pop From Drag Link
• 10229285Jul 3, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10221715Jul 3, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10178642Jul 3, 2020Equipment, Electrical system. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10223560Jun 30, 2020Equipment. Uconnect Market Place APP Fatal Error Message
• 10223559Jun 30, 2020Lane departure. Blind Spot Or Park Assist Warnings, False Activation
• 10177505Jun 30, 2020Electrical system. Uconnect Market Place APP Fatal Error Message
• 10177504Jun 30, 2020Electrical system. Blind Spot Or Park Assist Warnings, False Activation
• 10223570Jun 20, 2020Engine cooling. Emissions Recall W38 Catalyst Y-Pipe
• 10223553Jun 20, 2020Visibility (wipers, defrost, mirrors). The Passenger Exterior Mirror Does Not Auto Dim
• 10177515Jun 20, 2020Engine cooling. Emissions Recall W38 Catalyst Y-Pipe
• 10177498Jun 20, 2020Visibility (wipers, defrost, mirrors). The Passenger Exterior Mirror Does Not Auto Dim
• 10223551Jun 19, 2020Electrical system, Transmission and drivetrain. Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
• 10223552Jun 18, 2020Electrical system. SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
• 10177497Jun 18, 2020Equipment. SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
• 10223547Jun 17, 2020Equipment. Volume Uncontrollable Or Stuck On High
• 10177492Jun 17, 2020Steering. Volume Uncontrollable Or Stuck On High
• 10223541Jun 10, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10177486Jun 10, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10223530Jun 6, 2020Tires. Oversized Tire Calibration For Customized Jeep Wrangler, Gladiator, 2019 Ram Heavy Duty DJ, MVP Update Required, MVP Hotline
• 10177475Jun 6, 2020Tires, Electrical system. Oversized Tire Calibration For Customized Jeep Wrangler, Gladiator, 2019 Ram Heavy Duty DJ, MVP Update Required, MVP Hotline
• 10223578Jun 3, 2020Other or unknown. 5th Wheel/Gooseneck Trailer Hitch Does Not Fit
• 10223577Jun 3, 2020Brakes. Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.
• 10223562Jun 3, 2020Engine cooling. Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)
• 10223529Jun 3, 2020Engine cooling. Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
• 10177523Jun 3, 2020Other or unknown. 5th Wheel/Gooseneck Trailer Hitch Does Not Fit
• 10177522Jun 3, 2020Brakes, Electrical system. Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.
• 10177507Jun 3, 2020Electrical system, Fuel system. Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)
• 10177476Jun 3, 2020Engine cooling, Equipment. Turbocharger vs Turbocharger Actuator Replacement
• 10177474Jun 3, 2020Engine cooling. Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

← All problems reported for the 2020 Ram 2500