2020 Ram 2500 Technical Service Bulletins

730 technical service bulletins (TSBs) are on record for the 2020 Ram 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10244433Sep 12, 2023Engine cooling, Equipment. Emissions Recall 06A - Vehicle Emission Control Information Label
• 10248556Sep 9, 2023Electrical system. Wireless Qi Charger Not Charging
• 10244395Sep 9, 2023Equipment. Wireless Qi Charger Not Charging
• 10243209Aug 30, 2023Equipment. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Aug 30, 2023Equipment. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10243157Aug 9, 2023Back-over prevention (rear camera). Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
• 10243153Aug 8, 2023Other or unknown. Apple CarPlay Does Not Work Or Not Connecting
• 10243131Aug 1, 2023Back-over prevention (rear camera), Vehicle speed control. CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
• 10242779Jul 27, 2023Equipment. Customer Satisfaction Notification ZD7 - Radio Software update
• 10242717Jul 27, 2023Equipment. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10242829Jul 26, 2023Equipment, Back-over prevention (rear camera). Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take…
• 10242765Jul 26, 2023Engine cooling. Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area. Additional Diagnostics.
• 10242706Jul 17, 2023Electrical system, Brakes. PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
• 10242750Jul 14, 2023Equipment. Wireless Qi Charger Not Charging
• 10242795Jul 12, 2023Engine cooling. 6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.
• 10241026Jun 21, 2023Other or unknown, Body and structure. Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
• 10241056Jun 16, 2023Equipment, Electrical system. Customer Satisfaction Notification ZD7 - Radio Software Update
• 10241074Jun 9, 2023Equipment. Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The…
• 10240002May 24, 2023Equipment, Electrical system. Customer Satisfaction Notification ZD7 - Radio Software Update
• 10239973May 24, 2023Electrical system, Transmission and drivetrain. . This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software.
• 10240004May 18, 2023Equipment. SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
• 10239957May 18, 2023Engine cooling. Water Quality When Mixed With Engine Coolant
• 10236969Apr 25, 2023Visibility (wipers, defrost, mirrors). Mirror
• 10236873Apr 22, 2023Electrical system. Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
• 10236871Apr 20, 2023Electrical system. Ambient Temperature Sensor Servicing.
• 10236935Apr 15, 2023Electrical system. Diesel Exhaust Fluid (DEF) Fluid Freezing Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU)…
• 10236933Apr 15, 2023Equipment, Engine cooling. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10247965Feb 28, 2023Brakes. CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration
• 10234438Feb 28, 2023Transmission and drivetrain. CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration
• 10247953Feb 15, 2023Electrical system. Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
• 10234424Feb 15, 2023Electrical system. Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
• 10234420Feb 14, 2023Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10248014Feb 10, 2023Back-over prevention (rear camera). Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software…
• 10234487Feb 10, 2023Equipment. Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software…
• 10231815Jan 31, 2023Back-over prevention (rear camera). Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a…
• 10231741Jan 25, 2023Back-over prevention (rear camera). Backup Camera Blue Screen After Flat Bed Install
• 10231792Jan 24, 2023Back-over prevention (rear camera). Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be…
• 10231739Jan 24, 2023Equipment. Diagnostic Trouble Code (DTC) P1400 ? Aftermarket Calibration Detected/Warranty Coverage Confirmation Required, Setting Falsely.
• 10231735Jan 23, 2023Back-over prevention (rear camera), Visibility (wipers, defrost, mirrors)…. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
• 10231711Jan 6, 2023Equipment. Washer Light On And Will Not Turn Off After Adding Washer Solvent.
• 10231712Jan 5, 2023Back-over prevention (rear camera), Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.
• 10229768Dec 21, 2022Fuel system. Upgrading To A Larger Capacity Fuel Tanks
• 10229819Dec 16, 2022Brakes, Back-over prevention (rear camera), Electrical system, Engine cooling…. UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect…
• 10229759Dec 16, 2022Engine cooling, Fuel system. Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.
• 10229810Dec 15, 2022Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market.
• 10229756Dec 14, 2022Electrical system. Right or Left Reverse Back Up Lamp Inoperative, Cluster Warning Message for a Lamp Out
• 10230475Nov 26, 2022Electrical system. UAX And UCX KR20.12 To PR40.1 Software Version Updates
• 10230541Nov 24, 2022Equipment, Electrical system. Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
• 10227721Oct 26, 2022Equipment, Electrical system. Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
• 10227736Oct 4, 2022Equipment. Radio Enhancements Software Level 1848.34 This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch issue, features, modes and App?s change without drivers input (does not affect rearview camera). Wireless connectivity pop noise. Pop message ?SXM Wait?…

← All problems reported for the 2020 Ram 2500