2020 Ram 2500 Technical Service Bulletins

730 technical service bulletins (TSBs) are on record for the 2020 Ram 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10230222Jul 28, 2021Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0607 ? ECU Internal Performance, Set.
• 10230215Jul 28, 2021Brakes, Engine. HD Truck Brake Pedal Feel On Gas Engine Equipped
• 10221644Jul 28, 2021Engine cooling. Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
• 10221641Jul 28, 2021Engine cooling. Oil Leak From The Oil Pan Gasket.
• 10221636Jul 28, 2021Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0607 ? ECU Internal Performance, Set.
• 10221629Jul 28, 2021Fuel system. HD Truck Brake Pedal Feel On Gas Engine Equipped
• 10230264Jul 20, 2021Equipment, Electrical system. UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA…
• 10221678Jul 20, 2021Equipment. UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA…
• 10230194Jul 16, 2021Brakes. Head unit button stuck DTC code B14DA-2A
• 10230193Jul 16, 2021Equipment. Radio Display Abnormality
• 10221608Jul 16, 2021Brakes. Head unit button stuck DTC code B14DA-2A
• 10221607Jul 16, 2021Equipment. Radio Display Abnormality
• 10230195Jul 15, 2021Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.
• 10221609Jul 15, 2021Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.
• 10230189Jul 14, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10221603Jul 14, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10230183Jul 9, 2021Electrical system. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
• 10221597Jul 9, 2021Electrical system. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
• 10230250Jul 7, 2021Body and structure. Tonneau Cover Broken Strap This bulletin involves repairing broken tri-fold tonneau cover retention straps. Customers may comment on the following: One or more of the tri-fold tonneau cover retention straps have torn off the frame assembly
• 10221664Jul 7, 2021Body and structure, Equipment. Tonneau Cover Broken Strap This bulletin involves repairing broken tri-fold tonneau cover retention straps. Customers may comment on the following: One or more of the tri-fold tonneau cover retention straps have torn off the frame assembly
• 10230180Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10221594Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10230173Jul 1, 2021Transmission and drivetrain, Equipment. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10221587Jul 1, 2021Transmission and drivetrain. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10221308Jun 30, 2021Equipment. New Vehicle, Lost Or No Keys When Delivered, Unable To Program A Key
• 10221350Jun 26, 2021Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following (DTCs) have been set: P0607-00 - ECU Internal Performance. P20E8-00…
• 10212520Jun 26, 2021Electrical system, Engine cooling, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates OVERVIEW:
• 10221288Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10212447Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10221333Jun 17, 2021Steering. Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. The customer may notice the following:A noise coming from the tailshaft of the steering column while turning.
• 10221290Jun 17, 2021Fuel system. Metal Or Other Debris Contamination In The High Pressure Fuel System. Star Parts Restriction Process
• 10221284Jun 17, 2021Body and structure. Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10212507Jun 17, 2021Steering, Equipment. Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. The customer may notice the following:A noise coming from the tailshaft of the steering column while turning.
• 10212451Jun 17, 2021Visibility (wipers, defrost, mirrors). Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10221277Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10212473Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10221276Jun 15, 2021Equipment. Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
• 10221269Jun 11, 2021Equipment. Error Code 20 Message On the Radio Screen
• 10221328Jun 9, 2021Fuel system. Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination. Also fuel system cleaning and fuel system kit replacement. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0087-00 - Fuel…
• 10221228Jun 9, 2021Electrical system. WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
• 10212505Jun 9, 2021Fuel system, Equipment. Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination. Also fuel system cleaning and fuel system kit replacement. Customers may experience a Malfunction Indicator Lamp MIL illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes DTCs have been set: P0087-00 - Fuel Rail…
• 10221259Jun 8, 2021Equipment. Error Code 20 Message On the Radio Screen
• 10221258Jun 8, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10221226Jun 2, 2021Electrical system. INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please send pictures of the leather defect to FCA Redacted Content.
• 10230078May 28, 2021Equipment. Radio Reboot Continually
• 10230070May 28, 2021Equipment. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10223466May 28, 2021Other or unknown. Radio Reboot Continually
• 10223458May 28, 2021Transmission and drivetrain. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10223306May 28, 2021Equipment. Radio Reboot Continually
• 10223298May 28, 2021Back-over prevention (rear camera). Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage

← All problems reported for the 2020 Ram 2500