2021 Ram 2500 Technical Service Bulletins

556 technical service bulletins (TSBs) are on record for the 2021 Ram 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11002314Jun 20, 2024Body and structure. Wiperunit - windshield wiper, blade - front wiper.
• 11000611May 30, 2024Electrical system. Module - telematics
• 11000608May 30, 2024Engine. Valve - EGR
• 11001020May 28, 2024Other or unknown, Engine. On Board Diagnosis (OBD) Monitor Readiness Information
• 11000600May 22, 2024Engine, Electrical system. Module - engine controller
• 11000824May 21, 2024Engine. "GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c.
• 11000992May 16, 2024Electrical system. Checking Radio Software Level On A VP2 Radio
• 11000174May 9, 2024Body and structure. DAMPER - STRUT
• 11000866May 3, 2024Electrical system. Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
• 10251876Jan 30, 2024Electrical system. Radio Over The Air Update from LR34.51 to LR35.41 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a…
• 10251875Jan 30, 2024Electrical system. Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a…
• 10251870Jan 25, 2024Electrical system. Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a…
• 10251867Jan 24, 2024Electrical system. Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will…
• 10251848Jan 17, 2024Equipment. Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
• 10251783Jan 10, 2024Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10248948Nov 22, 2023Electrical system, Other or unknown. Radio Over The Air Update to LR34.31 to LR35.41 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a…
• 10248941Nov 21, 2023Electrical system, Equipment, Other or unknown. Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer…
• 10247479Oct 17, 2023Other or unknown, Equipment. Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the…
• 10244356Sep 20, 2023Suspension. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10248509Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244348Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10248594Sep 12, 2023Engine cooling. Emissions Recall 06A - Vehicle Emission Control Information Label
• 10244433Sep 12, 2023Equipment, Engine cooling. Emissions Recall 06A - Vehicle Emission Control Information Label
• 10248556Sep 9, 2023Electrical system. Wireless Qi Charger Not Charging
• 10244395Sep 9, 2023Equipment. Wireless Qi Charger Not Charging
• 10248587Sep 7, 2023Fuel system. FCA Caribbean Warranty Bulletin ID-22-22 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)
• 10248586Sep 7, 2023Fuel system. Warranty Bulletin D-22-16 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)
• 10244426Sep 7, 2023Fuel system. FCA Caribbean Warranty Bulletin ID-22-22 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)
• 10244425Sep 7, 2023Fuel system. Warranty Bulletin D-22-16 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)
• 10243209Aug 30, 2023Equipment. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Aug 30, 2023Equipment. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10243271Aug 24, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change
• 10243261Aug 18, 2023Engine cooling, Fuel system. Diesel Particulate Filter (DPF) - X97 Warranty Extension Installation of Particulate Matter (PM) sensor.
• 10243157Aug 9, 2023Back-over prevention (rear camera). Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
• 10243153Aug 8, 2023Other or unknown. Apple CarPlay Does Not Work Or Not Connecting
• 10243212Aug 1, 2023Engine cooling. Emission Recall Y43 - Particulate Matter Sensor (Date on document incorrectly states "July 2023")
• 10242779Jul 27, 2023Equipment. Customer Satisfaction Notification ZD7 - Radio Software update
• 10242717Jul 27, 2023Equipment. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10242828Jul 26, 2023Electrical system, Equipment. Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software…
• 10242765Jul 26, 2023Engine cooling. Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area. Additional Diagnostics.
• 10242706Jul 17, 2023Electrical system, Brakes. PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
• 10242752Jul 15, 2023Electrical system. USB Hub In-Operable
• 10242750Jul 14, 2023Equipment. Wireless Qi Charger Not Charging
• 10242795Jul 12, 2023Engine cooling. 6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.
• 10241146Jun 30, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
• 10241121Jun 24, 2023Engine cooling, Transmission and drivetrain. Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.
• 10241026Jun 21, 2023Body and structure, Other or unknown. Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
• 10241056Jun 16, 2023Electrical system, Equipment. Customer Satisfaction Notification ZD7 - Radio Software Update
• 10239978May 26, 2023Electrical system, Equipment, Other or unknown. Radio Over The Air Updating from PR39.92 to PR40.12 Software Version ? Radio Wi-Fi Hotspot connection not working. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from PR39.92 to PR40.12. NOTE: National launch for this FOTA…
• 10240002May 24, 2023Equipment, Electrical system. Customer Satisfaction Notification ZD7 - Radio Software Update

← All problems reported for the 2021 Ram 2500