2019 Ram 5500 Technical Service Bulletins

416 technical service bulletins (TSBs) are on record for the 2019 Ram 5500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10220904Mar 22, 2021Visibility (wipers, defrost, mirrors). Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
• 10220901Mar 19, 2021Body and structure. Water In Hood And/Or Slosh Noise From Hood
• 10220893Mar 16, 2021Fuel system. Metal Or Other Debris Contamination In The High Pressure Fuel System. Parts Ordering, And Repair Process Information.
• 10220891Mar 16, 2021Visibility (wipers, defrost, mirrors), Equipment. A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
• 10220883Mar 13, 2021Equipment. SXM Channels Inoperative Above Channel 450
• 10220565Feb 22, 2021Engine cooling. Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
• 10220563Feb 19, 2021Seats. Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s
• 10220556Feb 17, 2021Back-over prevention (rear camera). Radio Display Is Black After Replacing The Rear View Camera
• 10220612Feb 13, 2021Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The 6-4 and 5-3 shift may have a bump. Some 2-3, 3-4 and 4-5 shifts may "flare" when cold. Coastdown bump. The following software enhancement is also available: Stored faults can only be…
• 10220548Feb 13, 2021Equipment. Favorite Song On-Air Alert List Empty
• 10188740Feb 9, 2021Equipment, Engine cooling. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.
• 10220534Feb 8, 2021Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
• 10220601Feb 5, 2021Exterior lighting, Electronic stability control, Fuel system, Brakes, Engine…. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder…
• 10220525Feb 5, 2021Equipment. Device Not Supported Message On Radio Screen
• 10215896Jan 22, 2021Lane departure, Other or unknown. Service Trailer Brake Warning Message Displayed On The Cluster
• 10224097Nov 25, 2020Seats. HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following:Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
• 10224068Nov 25, 2020Fuel system. Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & Fuel Injection Pump - All Models (Rev. F)
• 10224048Nov 20, 2020Electrical system. Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing Or Corrupted
• 10224030Nov 7, 2020Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10224022Nov 5, 2020Transmission and drivetrain. (Rev. A) Power Inverter Load Ratings
• 10223939Oct 29, 2020Transmission and drivetrain. Revision A: Intermittent Engine Buck, Surge, or Misfire.
• 10223919Oct 14, 2020Exterior lighting. P1D73 AGS (Active Grille Shutter Performance), Malfunction Indicator Lamp (MIL) Illuminated
• 10223911Oct 7, 2020Electrical system. Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
• 10221843Aug 28, 2020Equipment. Radio UConnect GPS Based Trip Computer Missing
• 10221787Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10180177Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10221782Aug 12, 2020Fuel system. PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM). Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise characteristic from the pump. Please be sure to follow all normally published Service Bulletins, and Service Information for the latest installation instructions, and programming…
• 10180172Aug 12, 2020Electrical system, Fuel system, Engine. PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM). Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise characteristic from the pump. Please be sure to follow all normally published Service Bulletins, and Service Information for the latest installation instructions, and programming…
• 10221866Aug 7, 2020Electrical system, Fuel system. 6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible…
• 10180204Aug 5, 2020Electrical system. SXM Is Inoperative, Button Grayed Out Or Stuck In Loading Screen
• 10229348Jul 31, 2020Visibility (wipers, defrost, mirrors), Brakes. Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
• 10221778Jul 31, 2020Visibility (wipers, defrost, mirrors). Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
• 10229341Jul 24, 2020Equipment. 6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
• 10221771Jul 24, 2020Other or unknown, Equipment. 6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
• 10229293Jul 15, 2020Equipment. Uconnect Market Place APP Fatal Error Message
• 10221723Jul 15, 2020Equipment. Uconnect Market Place APP Fatal Error Message
• 10229285Jul 3, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10221715Jul 3, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10178642Jul 3, 2020Equipment, Electrical system. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10223560Jun 30, 2020Equipment. Uconnect Market Place APP Fatal Error Message
• 10223559Jun 30, 2020Lane departure. Blind Spot Or Park Assist Warnings, False Activation
• 10223551Jun 19, 2020Electrical system, Transmission and drivetrain. Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
• 10223552Jun 18, 2020Electrical system. SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
• 10223541Jun 10, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10223539Jun 10, 2020Equipment. Radio Screen Black Or Blank
• 10223527Jun 4, 2020Engine cooling. Check Engine Light Is On, Vehicle Speed May Be Limited, Shifting May Be Erratic
• 10223577Jun 3, 2020Brakes. Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.
• 10223562Jun 3, 2020Engine cooling. Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)
• 10223528Jun 3, 2020Brakes. ABS Active DTC C006A-49 Multi-axis Acceleration Sensor-Internal Electronic Failure
• 10177522Jun 3, 2020Brakes, Electrical system. Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.

← All problems reported for the 2019 Ram 5500