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Ram Promaster 2500Model year report

2015 Ram Promaster 2500 Problems

Complaints
23filed with NHTSA
Median mileage
50,000miles, 17 complaints with mileage
Recalls
0campaigns on record
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

Sources: NHTSA records for the 2015 Ram Promaster 2500 (complaints, recalls, investigations). Report an error

NHTSA recorded 23 consumer complaints for the 2015 Ram Promaster 2500. The part named most often is transmission and drivetrain, with 11 complaints (48% of the total), followed by engine (6) and electrical system (5). 17 of the complaints include a mileage, and 47% of those were filed for vehicles with under 50,000 miles; the median is 50,000 miles. NHTSA lists 0 recall campaigns and 184 technical service bulletins for this model year. Transmission and drivetrain complaints overlap with 12 technical service bulletins filed under the same part. Engine complaints overlap with 15 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Equipment (1), Body and structure (1), Vehicle speed control (1).

Example complaints

Transmission and drivetrain: “The coupler between the motor and the transmission has repeatedly failed; also the very first axle was failing and was replaced. The attached is a description of our efforts to get zenith to support the vehicles; however, they have refused to give us support. We are a commercial operator with courtesy passenger shuttles for movement of people to and from our parking lot and to the san diego airport. We are a ground transportation off airport parking operator. The shuttles have broke down to and from route during operation. …”

NHTSA complaint #10967663, filed 2017-03, 24,000 miles

Engine: “The engine needs to get replaced. It blew the gaskets. Headlights stopped working. I took it to the dealer and was told it was the bulbs. Bulbs were switched out and they still didn't work. Sometimes I have to turn the truck off then on again in order to get the transmission to properly work.”

NHTSA complaint #11277036, filed 2019-10, 12,000 miles

Electrical system: “Buyer beware I never been treated so badly, this dealership is the worst when I went to pick up one of my vans there was 2 of them in the service dept and I was told that I was able to come to pick one up and this time I was so lucky to get a rental and was told that they were taking the rental back when I arrived even though the still had 1 of my other vans and the service manager he said that I could come into pick up one of the vans and told me to bring the rental in so they can transfer the paperwork over to the other van, so when I get there he was gone for the day and had to deal with…”

NHTSA complaint #11291540, filed 2019-12, 50,000 miles

Brakes: “The drum-style parking brake becomes frozen in cold weather making the vehicle un-driveable until such time as it is dried out and the shoes freed. This has happened three times since purchase with the complete system replaced once under warranty (12/24/17), a night spent in the shop to dry out and will now (218/19) be going in again with damage found to the mechanical mechanisms and nearby braking sensors.”

NHTSA complaint #11181237, filed 2019-02, 40,510 miles

Mileage when problems were reported

47% of the 17 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 22,600 and 86,000 miles.

6%0–1029%10–2512%25–5018%50–7524%75–1000%100–15012%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (17 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 50,000 miles.

Complaints by year filed

Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

20177201820192020202120222023
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

NHTSA lists no recall campaigns for the 2015 Ram Promaster 2500 in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 184 on record; the latest 10 are shown.

See all 184 bulletins →

Other model years of the Ram Promaster 2500

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20152350,0000———Falling

All Ram Promaster 2500 model years

Frequently asked questions

How many NHTSA complaints does the 2015 Ram Promaster 2500 have?

NHTSA recorded 23 consumer complaints for the 2015 Ram Promaster 2500 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2015 Ram Promaster 2500 is reported most often?

Transmission and drivetrain is named most often, in 11 complaints (48% of the total), followed by engine with 6.

Has the 2015 Ram Promaster 2500 been recalled?

NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2015 Ram Promaster 2500 reported?

Among the 17 complaints that include a mileage, the median is 50,000 miles and the middle half falls between 22,600 and 86,000 miles; 47% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.