Recall 03V383000: 2002–2004 Jayco Granite Ridge and 10 other models
- Report received
- Oct 9, 2003
- Manufacturer
- JAYCO, INC.
- Potentially affected
- 6,442vehicles
- Model years
- 2002–2004
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
On certain motor homes equipped with samsung microwave ovens, these units were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
Possible consequence
An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
Remedy
Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or jayco at 1-574-825-0608.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2002 Jayco Designer1 complaints
- 2003 Jayco Designer Legacy1 complaints
- 2004 Jayco Designer Legacy0 complaints
- 2002 Jayco Eagle1 complaints
- 2003 Jayco Eagle0 complaints
- 2003 Jayco Escapade0 complaints
- 2002 Jayco Granite Ridge2 complaints
- 2003 Jayco Granite Ridge0 complaints
- 2004 Jayco Granite Ridge1 complaints
- 2002 Jayco Greyhawk2 complaints
- 2003 Jayco Greyhawk0 complaints
- 2004 Jayco Greyhawk2 complaints
- 2002 Jayco JAY Flight0 complaints
- 2003 Jayco JAY Flight3 complaints
- 2002 Jayco Kiwi1 complaints
- 2003 Jayco Kiwi1 complaints
- 2002 Jayco Legacy0 complaints
- 2003 Jayco Legacy0 complaints
- 2004 Jayco Legacy0 complaints
- 2002 Jayco Qwest0 complaints
- 2003 Jayco Qwest1 complaints
- 2002 Jayco Talon0 complaints
- 2003 Jayco Talon0 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.