Recall 03V463000: 2002–2003 Keystone Outback and 4 other models

Report received

Nov 12, 2003

Manufacturer

Keystone rv company

Potentially affected

3,641vehicles

Model years

2001–2003

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.

Possible consequence

An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.

Remedy

Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or keystone at 574-535-2100.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2003 Keystone Challenger1 complaints
• 2003 Keystone Everest0 complaints
• 2002 Keystone Outback2 complaints
• 2003 Keystone Outback3 complaints
• 2001 Keystone Springdale5 complaints
• 2001 Keystone Sprinter0 complaints