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Recall campaign04V120000

Recall 04V120000: 2003–2004 Western Star 4900 and 1 other model

Steering › Linkages › Drag › Power assist system
Report received
Mar 8, 2004
Manufacturer
Freightliner llc
Potentially affected
275vehicles
Model years
2003–2004

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

On certain trucks and truck-tractors equipped with trw drag link assemblies, the replacement clamp and drag link assemblies contain a potentially defective 5/8-11-grade b prevailing torque hex nut. If the final tightening is less than 65 lb.-ft., the clamp load would be unacceptably low and could compromise the integrity of the drag link.

Possible consequence

This could result in the ball socket separating and cause loss of steering control, increasing the risk of personal injury or a crash.

Remedy

Dealers will replace the affected hex nut(s). Owner notification began on may 21, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.