Recall 04V120000: 2003–2004 Western Star 4900 and 1 other model
- Report received
- Mar 8, 2004
- Manufacturer
- Freightliner llc
- Potentially affected
- 275vehicles
- Model years
- 2003–2004
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
On certain trucks and truck-tractors equipped with trw drag link assemblies, the replacement clamp and drag link assemblies contain a potentially defective 5/8-11-grade b prevailing torque hex nut. If the final tightening is less than 65 lb.-ft., the clamp load would be unacceptably low and could compromise the integrity of the drag link.
Possible consequence
This could result in the ball socket separating and cause loss of steering control, increasing the risk of personal injury or a crash.
Remedy
Dealers will replace the affected hex nut(s). Owner notification began on may 21, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2003 Western Star 49000 complaints
- 2004 Western Star 49000 complaints
- 2003 Western Star 4900EX0 complaints
- 2004 Western Star 4900EX0 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.