Recall 12V034000: 2012 Lincoln Navigator and 1 other model
- Report received
- Feb 2, 2012
- Manufacturer
- Ford motor company
- Potentially affected
- 569vehicles
- Model years
- 2012
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Ford is recalling certain model year 2012 expedition and lincoln navigator vehicles, manufactured from november 19, 2011, through december 2, 2011, for failing to comply with the requirements of federal motor vehicle safety standard no. 202, "head restraints." these vehicles may have inadequate welds on the head restraint support brackets for the second row, right-hand seat.
Possible consequence
In the event of a crash, the seat head restraint may not provide the required strength, increasing the risk of injury.
Remedy
Ford will notify owners, and dealers will replace the head restraints as necessary, free of charge. The safety recall began on february 21, 2012. Owners may contact ford motor company customer relationship center at 1-866-436-7332.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2012 Ford Expedition118 complaints
- 2012 Lincoln Navigator12 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.