Skip to content
Recall campaign12V285000

Recall 12V285000: 2012–2013 IC Bus BE and 3 other models

Structure › Body › Roof and pillars
Report received
Jun 21, 2012
Manufacturer
NAVISTAR, INC
Potentially affected
3,491vehicles
Model years
2012–2013

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Navistar is recalling certain model year 2012 and 2013 ic ce, re, and be school buses manufactured from april 1, 2011, through march 31, 2012, equipped with prolo roof escape hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."

Possible consequence

In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.

Remedy

Navistar will notify owners. Specialty manufacturing, inc. (smi) will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on august 3, 2012. Owners may contact navistar at 1-260-461-1890 or smi at 1-800-951-7867.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.