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Recall campaign12V308000

Recall 12V308000: 2012 Mack Granite (gu) and 2 other models

Visibility › Windshield wiper/washer › Linkages
Report received
Jul 2, 2012
Manufacturer
Mack trucks, inc
Potentially affected
1,174vehicles
Model years
2012

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Mack is recalling certain model year 2012 chu, cxu, and gu vehicles, manufactured from october 10, 2011, through november 17, 2011. Hardware used to secure the windshield wiper linkage to the wiper motor may not be sufficiently torqued, and may cause the windshield wiper linkage to detach from the wiper motor. As a result, the windshield wipers will not function.

Possible consequence

If this occurs, under certain driving conditions the driver's visibility will be reduced, increasing the risk of a crash.

Remedy

Mack will notify owners, and replace the hardware on affected vehicles, free of charge. The safety recall began on august 22, 2012. Owners may contact mack trucks at 1-800-866-1177.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.