Recall 13V181000: 2013–2014 Heartland ELK Ridge and 6 other models
- Report received
- May 7, 2013
- Manufacturer
- Heartland Recreational Vehicles, LLC
- Potentially affected
- 890vehicles
- Model years
- 2013–2014
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
Possible consequence
If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy
Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2013 Heartland BIG Country4 complaints
- 2014 Heartland BIG Country1 complaints
- 2013 Heartland Bighorn8 complaints
- 2014 Heartland Bighorn5 complaints
- 2013 Heartland ELK Ridge3 complaints
- 2014 Heartland ELK Ridge1 complaints
- 2013 Heartland Landmark1 complaints
- 2014 Heartland Landmark0 complaints
- 2013 Heartland Prowler1 complaints
- 2014 Heartland Prowler0 complaints
- 2013 Heartland Sundance3 complaints
- 2014 Heartland Sundance3 complaints
- 2013 Heartland Sundance XLT2 complaints
- 2014 Heartland Sundance XLT0 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.