Recall 16V317000: 2014–2015 Mobility Works Chevy Express 2500 and 3 other models
- Report received
- May 18, 2016
- Manufacturer
- Mobility Works (WMK Inc.)
- Potentially affected
- 11vehicles
- Model years
- 2014–2015
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Mobility Works (WMK Inc.) is recalling certain model year 2014-2015 Ford E-150, E-250, E-350, and Chevrolet Express 2500 vans manufactured January 1, 2014, to December 31, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Possible consequence
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Remedy
Mobility Works will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 17, 2016. Owners may contact Mobility Works customer service at 1-800-769-8267. Mobility Works' number for this recall is 16E-020.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2014 Mobility Works Chevy Express 25001 complaints
- 2015 Mobility Works Chevy Express 25001 complaints
- 2014 Mobility Works Ford E-2502 complaints
- 2015 Mobility Works Ford E-2500 complaints
- 2014 Mobility Works Ford E-3504 complaints
- 2015 Mobility Works Ford E-3503 complaints
- 2014 Mobility Works Ford E1500 complaints
- 2015 Mobility Works Ford E1500 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.