Recall 17V272000: 2013–2014 Freightliner Sprinter 2500 and 2 other models

Report received

Apr 21, 2017

Manufacturer

Daimler Vans USA, LLC

Potentially affected

3vehicles

Model years

2013–2014, 2016

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.

Possible consequence

The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2013 Freightliner Sprinter 25002 complaints
• 2014 Freightliner Sprinter 25004 complaints
• 2013 Freightliner Sprinter 35000 complaints
• 2014 Freightliner Sprinter 35000 complaints
• 2016 Mercedes-Benz Metris127 complaints