Recall 18V560000: 2015–2019 Thomas Built Buses SAF-T-Liner HDX and 1 other model
- Report received
- Aug 23, 2018
- Manufacturer
- Daimler Trucks North America LLC
- Potentially affected
- 84vehicles
- Model years
- 2015–2019
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Trucks North America LLC (DTNA) is recalling certain 2015-2019 Thomas Built Buses Saf-T-Liner C2 and Saf-T-Liner HDX school buses, equipped with certain S-Series and K-Series Titanium Wheelchair Lifts, models K200, K201, K550, K551, S200, S2201, S550 and S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Possible consequence
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy
Dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began December 6, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL785.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2015 Thomas Built Buses SAF-T-Liner C22 complaints
- 2016 Thomas Built Buses SAF-T-Liner C20 complaints
- 2017 Thomas Built Buses SAF-T-Liner C20 complaints
- 2018 Thomas Built Buses SAF-T-Liner C21 complaints
- 2019 Thomas Built Buses SAF-T-Liner C20 complaints
- 2015 Thomas Built Buses SAF-T-Liner HDX0 complaints
- 2016 Thomas Built Buses SAF-T-Liner HDX0 complaints
- 2017 Thomas Built Buses SAF-T-Liner HDX0 complaints
- 2018 Thomas Built Buses SAF-T-Liner HDX0 complaints
- 2019 Thomas Built Buses SAF-T-Liner HDX1 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.