Recall 18V611000: 2013–2017 Coach And Equipment Phoenix
- Report received
- Sep 11, 2018
- Manufacturer
- Coach and Equipment Mfg Corp.
- Potentially affected
- 121vehicles
- Model years
- 2013–2017
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain 2013-2014 Coach and Equipment Condor LT, 2013-2017 Phoenix and Metro Lite and 2015 Pegasus transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.
Possible consequence
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy
Coach and Equipment has notified owners, and Ricon servicing dealers will replace the input cam, free of charge. The recall began September 27, 2018. Owners may contact Coach and Equipment customer service at 1-800-724-8464 or Ricon customer service at 1-800-322-2884 or by emailing the Ricon at [email protected].
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2013 Coach And Equipment Phoenix0 complaints
- 2014 Coach And Equipment Phoenix0 complaints
- 2015 Coach And Equipment Phoenix0 complaints
- 2016 Coach And Equipment Phoenix0 complaints
- 2017 Coach And Equipment Phoenix0 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.