Recall 18V878000: 2017–2019 Thomas Built Buses SAF-T-Liner C2
- Report received
- Dec 10, 2018
- Manufacturer
- Daimler Trucks North America LLC
- Potentially affected
- 32vehicles
- Model years
- 2017–2019
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2 transit buses. The roof adhesive that supports the roof header may not have been properly applied.
Possible consequence
Improperly applied adhesive may affect the roof header joint strength, which, in the event of a rollover crash, can increase the risk of injury.
Remedy
DTNA will notify owners, and dealers will inspect the placement of the roof header adhesive, and install mechanical fasteners, as necessary, free of charge. DTNA issued and interim notification to owners on February 1, 2019. The recall began March 25, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-801.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2017 Thomas Built Buses SAF-T-Liner C20 complaints
- 2018 Thomas Built Buses SAF-T-Liner C21 complaints
- 2019 Thomas Built Buses SAF-T-Liner C20 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.