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Recall campaign19V550000

Recall 19V550000: 2019–2020 Thomas Built Buses SAF-T-Liner HDX and 3 other models

Structure › Emergency › Escape/egress/exit
Report received
Jul 25, 2019
Manufacturer
Daimler Trucks North America LLC
Potentially affected
3,080vehicles
Model years
2019–2020

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.

Possible consequence

If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

Remedy

DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.